Health & Work Programme – One Year On.

1. Health & Work Programme – One Year On.

2. Health & Work Programme – one year on. • Feb 2012 – All London Primes and Key representatives from NHS met for a round table discussion on issues and pressures on both parties. • A4e & Reed represent WP at the London Mental Health & Employment Partnership • Engaged with NTA and DAAT to drive referrals and plan route ways to specialist support. • Creating IAPT pilot in Newham with view to roll out of model in 2013.

3. Health & Work Programme – one year on. WP/ NHS Round Table Agreed next steps: WP joined London Mental Health & Employment Partnership • Sharing overview of mental health services • And key contact details between parties • Sharing pressure/ waiting list information • Exploring piloting joint approaches • Promoting disclosure and identification • Identifying sus funding streams for MH • Launched Work, Mental Health and Welfare, setting • out the case for coordinated action between the NHS, • councils, work programme providers • and private business. • Agreed Newham IAPT Pilot NTA/ DAAT integration of services ` IAPT Pilot • WP Primes presented to Commissioners Forum, • Service Providers Group and Service User Council. • WP Primes have met C. 95% of commissioners • and currently meeting providers in each borough. • NTA have created a SPOC for referral in each • Brought • WP and NTA have produced a “myth buster” for all • DAAT’s on WP. • Training WP staff on MH awareness • Content of MH support to suit local need • Agree referral process • Local Contact Information • Data collection/ sharing.

4. Supporting Work Programme clients with health-related conditions and stakeholder liaison with DAAT providers Louise Edwards, Associate Director and Tarryn Cohen MBACP (Accred), UKRCPEmployment Therapy ManagerNovember 2012

5. Work Programme Customer Journey

6. Case Study:"Without joining the Work Programme with Reed in Partnership I know I would still be on benefits” Martin had been claiming health-related benefits for four years when he was referred to Reed in Partnership to take part in the Work Programme. He was suffering from various health issues and was struggling to find any motivation. Martin was given a dedicated Employment Adviser who referred him to Reed in Partnership’s in-house Health and Well-Being team where he received advice and treatment to cope with depression and anxiety. After Martin’s health began to improve, Gulshad took him through a Better Off Calculation to see how much more money he would have as a result of working. It showed Martin would be £100 a week better off in work. With a renewed motivation, Martin began looking for work. He started to call construction companies to find job vacancies and created a CV with the help of his Adviser. He soon secured an interview. After intensive preparation with Gulshad, he managed to impress the employer and received a job offer within a week. He said, "Reed opened my eyes to what I was missing out on by staying on benefits. Once I knew there were opportunities out there it gave me the motivation to tackle my health problems and get my life back on track."

7. Partnership Working with DAAT Providers Reed in Partnership, Maximus and Ingeus (3 West London Primes) have made contact with DAAT Commissioners and Providers across London with the objective of: Supporting treatment providers to support their clients to get access to employability support through Work Programme and other employability programmes. Sharing contact details between Work Programme offices and Treatment Providers can contact and liaise with Work Programme Advisers working with individual clients. As a result DAAT providers now have information on Work Programme, the voluntary referral process and Work Programme Advisers have a greater understanding of the DAAT provision available locally.

8. Delivering Health Support Specialist advisors Focus on those with significant health-related barriers. Outreach and centre-based. Supported by menu partners where appropriate. Barrier-addressing support leading to work-focused support. Centre-based coaches General support for jobseekers with medium barriers preventing employment. Supported by menu partners where appropriate. Work-focused support.

9. Success story • Lesley suffers with bulimia, OCD, anxiety, panic attacks, severe depression, agoraphobia and fibromyalgia. • Several home visits took place, focusing on supporting her through her main barriers. • Another CDG advisor, who also suffers with fibromyalgia, was introduced to Lesley by her advisor. They spoke about how to manage her condition in work and shared experiences. This gave her the added confidence she needed. • Lesley saw a sign in her local bakery wanting staff, submitted her CV with the help of her advisors, and got an interview with the bakery. • CDG’s employment team also brought in a position in a local school as a part time key worker, as Lesley loved children. She was offered an interview. • She hadn’t worked or been offered any kind of interview for over ten years before two were offered in two weeks. • She was offered both jobs, but took the bakery role, ten months after starting the Work Programme.

10. Next Steps Work with NHS colleagues to share information which will allow us to : • Continue to Identify existing NHS services that Primes could link into for people with health needs. • Review the need for services identified by Work Programme Primes with that articulated in JSNAs and existing commissioning specs • Jointly identify gaps in services and potential opportunities for co-commissioning • Identify a process for feeding Work Programme client need into future JSNAs and commissioning.