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Introducing the Euro in Belgium. JM MOTTOUL Tel: 32 -257-63699 E-mail: jeanmarie.mottoul@minfin.fed.be. Public sector: Organization at federal level. Main principle: Each manager had the responsibility to carry out the changeover process to the euro in its own services.
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Introducing the Euro in Belgium JM MOTTOUL Tel: 32 -257-63699 E-mail: jeanmarie.mottoul@minfin.fed.be Czech Twinning Program 24 - 25 september 2007
Public sector: Organization at federal level • Main principle: Each manager had the responsibility to carry out the changeover process to the euro in its own services Czech Twinning Program 24 - 25 september 2007
Organization at federal level But the minister of Finance requested the public consulting office ABC to pilot a project: • to assist these managers, • to monitor the progress of the changeover program • to report on it to the government Czech Twinning Program 24 - 25 september 2007
First mission : assistance • By recommending a methodology in each department with: • A changeover scenario in each administration • divided into projects according to a technical criteria • Regulations projects • IT projects • Forms projects • Training projects • Communication projects Czech Twinning Program 24 - 25 september 2007
Scenario = planning • To write the « history » of the changeover works • What should come first? What should come after? What could be done in a parallel way? • For instance, to adapt the rules and then the IT programs and then the forms and then to train the civil servants and then to communicate Czech Twinning Program 24 - 25 september 2007
Scenario = Planning • And then to fix dates • Each project • Could start at the earliest by …. • Should finish at the latest by …. Czech Twinning Program 24 - 25 september 2007
To fix these dates : Programming • Describing the various phases of each project • Estimating the means needed • Fixing the time needed Czech Twinning Program 24 - 25 september 2007
Circular adaptation • Should the ultimate deadline of the scenario not be respected, • Then it is necessary to reduce the length of the projects and to reconsider the means bestowed to them. Czech Twinning Program 24 - 25 september 2007
Coordination • It might be that a project « a » of a scenario « i », needs the result of a project « b » of a scenario « j » • Necessity to coordinate the planning of the various scenarios • Within the institution concerned • Between the institutions Czech Twinning Program 24 - 25 september 2007
First Mission: assistance • To facilitate the coordination : a code for each project • 2 figures for the institution • 2 figures for the administration • 1 figure for the scenario • 1 figure for the technical criteria of the project • 2 figures for the project CODE : XX/XX/X/X/XX Czech Twinning Program 24 - 25 september 2007
Illustration • Code 21/07/1/2/03 = • project 3 • in the sector IT • within the scenario 1 • of the administration 7 (customs) • of the institution 21 (ministry of Finance) Czech Twinning Program 24 - 25 september 2007
First Mission : assistance • By recommending a methodology • By recommending a structure to insure: • The management • The technical assistance Czech Twinning Program 24 - 25 september 2007
Structure • A general coordinator in each institution • To impulse the writing and to coordinate the scenarios • Project leaders • To run the projects • Technical coordinators • To give uniform methodology by sector, to assist the project leaders and the general coordinator Czech Twinning Program 24 - 25 september 2007
First Mission : assistance • By recommending a methodology • By recommending a structure • By setting up networks • a board of general coordinators • five groups with the technical coordinators • To develop methods and issue technical recommendations • To coordinate interdepartmental actions when needed Czech Twinning Program 24 - 25 september 2007
First mission: « Assistance »Five technical groups EXECUTIVE COMMITTEE PMO & the five chairmen of the technical groups Chairman Chairman Forms 1 delegate from each institution Laws and Rules 1 delegate from each institution Chairman IT 1 delegate from each institution Training 1 delegate from each institution Chairman Communication Chairman Czech Twinning Program 24 - 25 september 2007
Illustration Board of general coordinators Executive committee IT group Forms group Gen. Coordinator DG DG Scen. 1 Scen. 2 IT coordinator Pr. 1.1 Pr. 2.1 1053 projects Forms coordinator Pr. 1.2 Pr. 2.2 … … DG 1 DG 2 Czech Twinning Program 24 - 25 september 2007 Ministry 1 Ministry 2
Example of a IT project Phases 7 phases Deadlines IT Workload IT in men/days > 100.000 men/days Czech Twinning Program 24 - 25 september 2007
Phase 4: implementation Convertor (€ -> BEF) IT Application (in BEF) Convertor (BEF -> €) BEF BEF € € Convertor (BEF -> €) IT Application (in €) Convertor (€ -> BEF) BEF BEF € € Czech Twinning Program 24 - 25 september 2007
Phase 7: General repetition • Testing the interfaces between the public administrations • Overall scenario : “to start this project, or at least to test it, I need the data in € coming from an other ministry” • I have to receive them (to give them) at the latest for…. Czech Twinning Program 24 - 25 september 2007
General repetition • Comprehensive inventory of interfaces • Very difficult to obtain! • Identification of the critical path T2 T5 T6 T1 T3 T4 Czech Twinning Program 24 - 25 september 2007
Critical Path • Projects in the overall scenario for which any delay implies a delay of the ultimate deadline Czech Twinning Program 24 - 25 september 2007
Global overview 1/9/01 22/9/01 31/01/02 Czech Twinning Program 24 - 25 september 2007
Contingency plans • Is is worth-while to set up contingency plans and to test them in case of failure in the adapted programs at a time when it is no longer possible to correct these one before the deadline (the € day). Czech Twinning Program 24 - 25 september 2007
Second mission: To monitor • Through: • Standard scoreboards • Per project • To be filled every month by each project leader • And sent to the PMO (trough the GC) • Electronic support: Excel, MS Project • External audit • To check the validity of the figures Czech Twinning Program 24 - 25 september 2007
External audit • A short team (4 persons) going around in the 41 institutions on a monthly or quarterly basis according to the situation • Be sure that the data checked by the audit in the administrations are these one sent to the PMO by these administrations Czech Twinning Program 24 - 25 september 2007
Second mission : « Monitoring » Czech Twinning Program 24 - 25 september 2007
Second mission : « Monitoring »(2) Czech Twinning Program 24 - 25 september 2007
Third mission : to report Through a report on a quarterly basis in 1999 and 2000 and a monthly basis in 2001, the last year before the ultimate deadline PMO wrote this report to the government with full independence but after a presentation to the board of general coordinators Czech Twinning Program 24 - 25 september 2007
Third mission : « Reporting » • On a monthly basis to the government • Global information • Total workload (# scenarios, # projects, # man/days) • Workload still to do • Workload already done • Written comments …. • Information per ministry or institution • Total workload (# scenarios, # projects, # man/days) • Workload still to do • Workload already done • Written comments …. Czech Twinning Program 24 - 25 september 2007
Example 1: Number of projects Total Started Ended Czech Twinning Program 24 - 25 september 2007
Example 2: Evolution Workload Delay Done To do Czech Twinning Program 24 - 25 september 2007
Example 3: Workload to do versus workload done IT sector % realised Workload to do Czech Twinning Program 24 - 25 september 2007
Code Department Situation on 31/10/2001 20 Office central d'Action sociale et culturelle 21 Ministère des Finances 22 Ministère de l'Emploi et du Travail 23 Office national de l'Emploi 24 Caisse auxiliaire de paiement des allocations de chômage 25 Pool des marins de la marine marchande 26 Institut national de recherche sur les conditions de travail 27 Ministère des Affaires sociales, de la Santé publique et de l'Environnement 28 Institut d'Expertise vétérinaire Example 4:Evaluation per ministry or institution Czech Twinning Program 24 - 25 september 2007
Conclusions • Critical factors of success: • Initial mobilization • Pressure from the authorities • Think globally and act locally • Let’s start at once! • Accountability • Audit system Czech Twinning Program 24 - 25 september 2007