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Video. October 29, 2007 SI 689. Today’s Class. Video set-up Connector Conference Room SI North Same set-up at both ends Two large flat panel displays Video Slides One camera – can be controlled from either site. Different Modes. Video-mediated communication Video conferencing rooms
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Video October 29, 2007 SI 689
Today’s Class • Video set-up • Connector Conference Room • SI North • Same set-up at both ends • Two large flat panel displays • Video • Slides • One camera – can be controlled from either site
Different Modes • Video-mediated communication • Video conferencing rooms • Desktop video • Video for awareness • Video as data
Video is not Video is not Video • Many different levels of quality • Frame rate • Graininess • Delay • Tiny window on screen vs. immersive wall-size display • Dedicated rooms vs. flexibility • Integration with other tools
Egido (1988) Review • A CSCW “classic” • What did she find? • Limited use • Those who used it did not like it • Not a substitute for FTF • Travel increased rather than decreased • Video conferencing was applied to formal work as opposed to informal interactions • Efficiency had a cost – lots of preparation • Desktop preferred over meeting room (early speculation) • Difficult to do the needs assessment • Audio dominates video
What’s True Today? • Lots of video conferencing centers • Elaboration of desktop conferencing as well • Many web-based conferencing & IM tools support it • What issues remain? • Technical difficulties, esp. in set-up • Quality of audio & video better, but still frustrating • Still has not cut back on travel -- but more ambitious things are being attempted • Thought to be killer app for Internet2 • A change since 9/11? • More from Erik later
VMC • Common finding (from dozens of lab tasks, going back to Chapanis) • Task performance • Audio better than e-mail or chat • Video no better than audio • Exception: negotiation tasks • Satisfaction • Video preferred to audio only • Olson, Olson & Meader, 1995 • Replicated this pattern of results w/ high quality video & audio
Kraut et al., 1998 • 18-month study of the adoption of a video system • Video telephony systems • Two systems – Cruiser & MTS • Key concepts • Utility • Normative influences • Long-term adoption of Cruiser
Nguyen & Canny, 2005 • MultiView • Spatial faithfulness • Mona Lisa effect • How did it work? • Did it work? • How will this scale?
Video When Lack Common Ground • The longer the distance between people, the less common ground they have • Definition: what is assumed to be shared between two people who are communicating • If you don’t have natural common ground, you have to work at it, discover what each other knows in common and build from there.
Veinott et al study • The less common ground you have, the more you need high bandwidth and rapid interaction for communication • Pairs of Native English speakers do not need video to communicate • Pairs of Non-native English speakers are much better when they have video as well as audio
Results Audio plus Video Audio 731 sec. 700 sec. N=20 pairs 24 cm2 28 cm2 Native Speakers Non-native Speakers 875 sec. 639 sec. N=18 pairs 44 cm2 37 cm2
Video as Data (Nardi et al., 1993) • Important addition to our thinking about communication • Mix of distance & proximal in same setting • Uses • coordination • education • remote access
A Paradox • Despite these shortcomings, video is now very heavily used • One research system hosts 1,800 meetings per month, averaging 3 hours and 10 sites per meeting • Bigger growth curves for commercial systems (Skype Video, Windows Messenger, etc.) • Millions of video conferences per day
Increasing use • Increases in bandwidth to the home and in device integration is making video from the home feasible • Opens an new area where video has clear benefits that outweigh the difficulties • Friends • Family (grandchild factor) • Serving as a training ground for video at work?
New forms of video • “Telepresence” systems aim to control enough variability to promise an excellent experience • Subjective reports are very good Cisco Telepresence, newsroom.cisco.com/dlls/2006/hd_102306.html HP Halo, www.hp.com/halo/factsheet.html
Major changes in what “video” means • Display, camera and codec technology have seen big improvements over the past 5 years • State of the art in video conference systems now exceed typical home A/V setup in terms of size and resolution • Largely driven by adoption of HDTV technologies and manufacturing improvements in displays • Also see changes in studio technologies
The Connection Project • A project to prototype rich, interactive communication systems for the University of Michigan • Funded by UM Office of the Provost • First phase of the project focuses on two rooms at the School of Information
West Hall SI North
West Hall SI North
Global Lambda Integrated FacilityWorld Map – August 2005 International Research & Education Network bandwidth, to be made available for scheduled application and middleware research experiments by August 2005. www.glif.is Visualization courtesy of Bob Patterson, NCSA/University of Illinois at Urbana-Champaign. Data compilation by Maxine Brown, University of Illinois at Chicago. Earth texture from NASA.
iGrid 2005: N-Way HD Videoconferencing • First ever demonstration of multipoint, uncompressed HD video conferencing, first multicast of uncompressed HD • Interactive video conference between iGrid, University of Washington (organizer) and University of Michigan • Additional video from University of Wisconsin - Madison and Keio University • ~1.5 Gbps per stream using UW/Research Channel iHD1500 system
iGrid 2005: N-Way HD Videoconferencing • Demonstration featured one uncompressed HD stream broadcast from each site to iGrid, with two streams multicast from iGrid • At iGrid, 63” plasma displays made remote participants appear life size • Michigan endpoint located in UM Physics machine room and connected to Ultralight via MiLR
Supercomputing 2005 WIDE (Japan) Seattle Seattle USC UWisc SC|05 UMich - SI UMich - Med SURFnet (Netherlands) aarnet (Australia)