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MAGNE Presents-. “ Design & Management Of Digital Channel ”. Online Reputation Management @Why (1) . Agility. Customer Feedback. Branding. Leads and Prospects. Retailer. Customer Service. Comes Close to the Customer: Is now sitting in the customers hand .
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MAGNE Presents- “Design & Management Of Digital Channel”
Online Reputation Management @Why (1) Agility Customer Feedback Branding Leads and Prospects Retailer Customer Service Comes Close to the Customer: Is now sitting in the customers hand
Online Reputation Management @Why (2) • 800 million active users on Facebook • India Ranks number three in total number of Facebook users world wide. • 175 million Twitter accounts, and over 95 millions tweets per day • 3.5 billion pieces of content shared weekly on Facebook • 100 million+ members on LinkedIn • 156 million public blogs • 2 billion+ video views on YouTube every day DID You Know??
Digital Channel @ What Digital Channel is a reputation management platform enabled by technology. website Social networking Blogging Business networking Retailer Communicating With customers Online forum
Digital Channel @ What Does MAGNE Do Results of data analysis give us ROI and help revise objectives
How we execute with your help • Design and set up • Designing and setting up of Digital Profile (Portal , Social Media Channels) in sync with objectives identified and the governance framework of the brand • Why the objectives • Short Term • Mid Term • Long Term • Know the Organization • Genesis of organization • Brand Perception & its market validation. • Understanding the current marketing Strategy and governance framework of the organization • Understand target market • Framework Laid down • Creation of Content Management Framework • Building a Roadmap • Bulk Email • Sending out Email invitations to existing customers • Subscribe through the Portal. • Word –of-Mouth • Building up a basic community by WOM • Bulk SMS • Sending SMS in bulk to existing customers • Email Signature • Modifying email signatures of employees of that organisation. to aware customers of brand’s social media presence • Signage in store front • Massaging Channel Aligned Content Calendar • Build up Strategy Map • For each objective we draw a detailed strategy map which drills down to actionable leaf nodes • Set up the framework for Brand Communication • Implement in certain frequencies Innovative Ideas for • Mass Community Building through the Face book Ad, Google Adwords , Banner Ads etc • Agility (make the brand look “Happening”) • Develop innovative Apps, Polls and Contest. • PS: The Content Calendar, the event Calendar etc are all planned after also taking into consideration the MR results • Massaging respective Social Media Channels as per • Digital Media Project Plan • Content Calendar • Organizing Offline Promotions –like small In-Store Events, College Promotions etc to popularize the online channels
Digital Channel @ WHY MAGNE Cost Effective A Team of Retailers, Retail-IT & Consulting resources; covering both the Strategic and Operational aspects of Retail business and IT Implementation MAGNE stands for Agility and Innovation In depth understanding of Indian Retail ecosystem; worked with a large set of Retail SMEs We @ MAGNE Understand Business Objectives
Some of Our Stories • Online Reputation Management Partners to …. • A well known Fashion Jewellery brand in Eastern Region. 2000+ members in the Online space created in 3 months with a high degree of interactivity • One of the most upcoming Leather Accessories brand with Pan India presence. 2500+ people created in the Online space. • Well known Fashion house which deals with both ethnic women wear and also has a in house designer label. The platform created reflects fashion in the truest sense • Lifestyle brand which deals with Home Cleaning Products. • Social media partner for ISKCON’s Kolkata RathYatra Strategizing and implementing their entire Social Media presence through different Social media channels like Facebook, Blogspot, Youtube, etc.
Contacts MAGNE Consulting Pvt. Ltd www.magneconsulting.com www.facebook.com/magneconsulting reachus@magneconsulting.com Ph:+913324432101