ZAMBIA UNION OF NURSES ORGANISATION

1. ZAMBIA UNION OF NURSES ORGANISATION OVERVIEW 2009 1

2. Background… The Zambia Union of Nurses Organisation (ZUNO) was legally registered on 20th June 2007 as a trade union for nurses and midwives in Zambia on the basis of the profession (nursing profession) as provided for by Section 9, Subsection 8(c) of the Zambian Industrial and Labour Relations Act No. 27 of 1993. ZUNO is a replacement of the dissolved Zambia Nurses Association (ZNA). 2

3. What is ZUNO?... ZUNO is a professional Organisation and a trade union for all eligible categories of Nurses who are in full employment registered or enrolled with the General Nursing Council of Zambia, as defined by the Nurses and Midwives Act, No. 31 of 1997, regardless of where they may be employed. 3

4. To have an empowered nurse who is motivated and able to continuously uphold professional excellence. Vision… 4

5. Philosophy … Our work through ZUNO and above all, nurses, is guided by a common and internationally accepted philosophy of nursing: ‘A commitment to caring in the fullest sense, being advocates for our patients, helping people to help themselves and doing for people what they would do unaided if they had the necessary strength, will or knowledge.’ Therefore, while this philosophy, ZUNO will insist and demand for social and economic justice for all nurses as a reward from their employers regardless of the sector. 5

6. Zambia Union of Nurses Organisation is committed to being a vibrant, self-sustaining, Professional and Socio-Economic Welfare Organisation that will protect and promote the interests of nurses and midwives through effective representation and capacity building. In so doing, ZUNO will promote the highest level of professionalism and integrity in the delivery of health care services to the community. Mission… 6

7. Core values … Unity of Purpose Equity Ownership Professionalism Partnership Innovativeness Accountability Transparency Integrity Advocacy 7

8. Objectives … To advocate for better socio-economic welfare for nurses through collective bargaining with employers, by securing improved wages and better conditions of service. To recruit and unite nurses into one single Organisation in order to enable them share their professional, social and economic welfare. To ensure job security of members, to advance their employment prospects and to serve their individual and collective interests. To initiate and organize training programmes which adequately prepare the ZUNO and nursing leadership and members in the practice of various negotiating skills, for resolving employment concerns i.e. grievance procedures, collective bargaining, arbitration and conciliation. To network with other trade unions, trade union federations, labour institutions and professional bodies for the benefit of members. 8

9. To maintain the professional set standards and ensure that the conduct of nurses and midwives is in conformity with laid down ethics. To raise the status and image of nurses and midwives through the provision of continuing education and to maintain their integrity, respect and to generally promote and safeguard their professional knowledge and interests. To provide legal advice or assistance to ZUNO members as deemed necessary.  To regulate collective relations between employees and employers or between employees and organisations of employers, or between employees and employees”. To serve as the authoritative voice for nurses, midwives and the nursing profession as a whole in Zambia. 9

10. Functions … To collectively bargain and negotiate for improved salaries and conditions of service for nurses and midwives. To promote high professional ideals among members by taking steps necessary from time to time to further their knowledge, education and experience. To initiate the formation of ZUNO Branches in places where Nurses are working. To assist members in promoting and improving health services for the public. To advocate for nurse involvement in health and social policy formulation so as to influence health outcomes. To provide professional advice to government and other stake holders on both policy and non-policy matters affecting Nursing and public health as a whole. 10

11. To print, publish and circulate any journal, newsletter or similar documents providing information for Nurses and midwives on professional or other matters and as a media for free exchange of opinion. To raise funds, borrow or invest money in any such way as will expedite the interests of ZUNO. To acquire, whether by purchase or outright or other disposition, land and building for the general purposes of ZUNO. To raise funds by subscription of its members and functions or methods as seen suitable and accept donations and other contributions of all kinds for the benefit of ZUNO. To establish and maintain liaison/or cooperate with other national and international organisations and to represent ZUNO at National and International fora.  To assist Nurse Retirees or Retrenchees secure possible entrepreneur means of participating in the informal sector development for continued social and economic survival.   11

12. To assist nurse retirees and retrenchees in every possible way that can facilitate easy access to their terminal benefits, once proved that one is discriminated or unfairly treated. To help promote, establish or carry on or assist in the provision of social support services for the benefit of members, their widows, widowers, orphaned children and legally adopted dependants.  To promote the welfare of nursing students and equip them to take their rightful places in the profession, and contribute to the development of the health of the nation. To promote activities of nursing interest groups and participate in capacity building programmes. To carry out all such other lawful actions as may be incidental or conducive to the attainment of the objectives of ZUNO. 12

13. Membership… ZUNO has two (2) types of members, that is, 3.1 Full Membership – as provided for in the ZUNO Constitution 3.2 Student Membership – as provided for in the policy document ZUNO has a membership total of 5,661 members as at September 2009 13

14. ZUNO Projects Nurses Orphans’ Project Solidarity Fund Project Nurses’ Mobile Library Project Wellness Centre for Health Workers’ Project Leadership Capacity Building Project ZUNO/IICD Resource Centre Project 14

15. Collaborating Partners … ZUNO partners include the following:   - International Council of Nurses (ICN) - Norwegian Nurses Organisation (NNO) International Institute of Communications and Development (IICD) Cordaid - Ministry of Health (MoH) - General Nursing Council of Zambia (GNCZ) - Non-Governmental Organisation Coordinating Council (NGOCC) 15

16. Affiliations… International International Council of Nurses (ICN) Commonwealth Nurses Federation (CNF) Regional Southern African Network for Nurses and Midwives (SANNAM) East, Central and Southern African College of Nursing (ECSACON) Local Non-Governmental Organisation Coordinating Council (NGOCC) 16

17. Strengths… Registration as a Union operating as a Professional and Social Economic Welfare Organisation for all Nurses ZUNO signed the Recognition agreements with Government and Lusaka Trust Hospital Allocation of a Deduction Code to ZUNO for membership subscription Established Organizational Structure throughout the Country Possessing valuable assets e.g. office building, Florence Nightingale Flats, Vehicles and Equipment Well qualified full time Staff Computerized system for communication and information exchange Pool of experienced ZUNO members who can be used as Consultants and volunteers (members) throughout the country 17

18. Strengths continued….. Good working relationship with cooperating partners as a result of longstanding experience in running projects/programmes Strong international recognition through its international affiliates 18

19. Weaknesses… Low staffing levels in comparison to the demands of ZUNO Lack of infrastructure for provincial offices, currently ZUNO has provincial offices without borders ZUNO is a young union without financial resources Member dependency Lack of proper computer systems in the provincial/branch offices 19

20. Challenges… Inputting of membership data into the PMEC Payroll at institution level Other existing Unions Migration of Nurses to other countries Inadequate financial resources 20

21. Organogram… President Vice President Labour Affairs Vice President Professional Affairs General Secretary Deputy General Secretary Deputy General Secretary Operation & Organisation Finance & Administration Women’s Advisory Committee Chairperson Trustee Trustee Trustee Trustee Secretariat Interest Group Chairpersons Provincial Chairpersons (9) Branch Chairpersons 21

22. ZUNO Organogram 22

23. Management Structure 23

24. Strategic Plan 2009 - 2011 The document has been developed Objectives 24

25. Strategic Plan 2009 – 2011 Objectives By 31st December 2009, ZUNO will have signed recognition agreements with seven nurse employers. By 31 December 2009 ZUNO will have successfully negotiated for 50% salary increment and improved conditions of service for nurses and midwives. By December 2010, ZUNO will have improved its operational facilities by 50% and built three (3) offices in three (3) provinces. By December 2009 ZUNO will have recruited 7,500 By December 2010 10,000 By December 2011 12,000 nurses and midwives in employment as members By 31 December 2009, ZUNO will have put in place a well tabulated Financial, Management Information Systems and Membership Services Policies. 25

26. Objectives continued… 6. By 31 December 2011, to have a safe work environment 7. By 31 December 2011 ZUNO will train 1,475 leaders and managers in Labour Laws and negotiation skills 8. By 31 December 2011, ZUNO will be able to fund 80% of its total annual budget 9. By 31 December 2011, ZUNO would have reduced complaints from the community about nurses and midwives attitude from the current 25 per year to 5. 10. by 31 December 2011, ZUNO will have completed its modern office complex. 26

27. Contact details… The General Secretary Zambia Union of Nurses Organisation Stand No. 23889, Bennie Mwiinga Housing Scheme (formerly PHI) P.O. Box 50375 Lusaka 10101 Zambia Tel: +260-211-281-869 Fax: +260-211-281-870 Email: zuno@zamnet.zm Website: www.zuno.org.zm 27

28. WITH PRIDE WE CARE!!!! THANK YOU FOR LISTENING… 28