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in·no·va·tion REMOTE CONNECTIVITY:

in·no·va·tion REMOTE CONNECTIVITY:. SERVICE SIDE: SERVICE STAFF / VENDORS: CAN NOW FIX ISSUES WITHOUT ACTUALLY HAVING TO TRAVEL TO THE PROBLEM SITE . WORK FROM HOME! WORK FROM ANYWHERE!

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in·no·va·tion REMOTE CONNECTIVITY:

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  1. in·no·va·tionREMOTE CONNECTIVITY: • SERVICE SIDE: SERVICE STAFF / VENDORS: • CAN NOW FIX ISSUES WITHOUT ACTUALLY HAVING TO TRAVEL TO THE PROBLEM SITE. • WORK FROM HOME! • WORK FROM ANYWHERE! • WIFI: RETAIL NOW OFFERING IT FREE: WAS UNHEARD OF 5 YEARS AGO, NOW IF IT IS NOT OFFERED IT AFFECTS PEOPLES CHOICES.

  2. in·no·va·tion • INDIVIDUALLY: NO LONGER A PHONE-N-FAX SOCIETY. WHEN WAS THE LAST TIME YOU RECEIVED A FAX? HOW OFTEN DO YOU TALK ON THE PHONE COMPARED WITH TEXTING? • EDUCATION: REMOTE LEARNING: ONLINE RESEARCH / COLLABORATION: • MEDICALLY: REMOTE DIAGNOSIS / OPERATIONS / COLLABORATION:

  3. in·no·va·tion • TECHNOLOGY: ADVANCES IN TECHNOLOGY BY VENDORS ALWAYS EVOLVING: • NOT ALWAYS HELPFUL OR NECESSARY IN A GOVERNMENT ENVIROMENT. • IT OFTEN CREATES PROBLEMS THAT WERE NEVER ANTICIPATED MUCHLESS PLANNED FOR: • CLOUD COMPUTING: AGAIN A GREAT EXAMPLE OF TECHNOLOGICAL INNOVATION THAT CAUSES MORE PROBLEMS THAN IT IS FIXING RIGHT NOW.

  4. in·no·va·tion • BYOD: NOT THE SILVER BULLET IT IS ADVERTIZED TO BE. FORTUNE 100 / 1000 COMPANIES THAT RAN TO EMBRACE THIS NEW PARIDIME ARE NOW ROLLING BACK AND RE-ISSUING DEVICES TO THEIR EMPLOYEES. • WHAT THEY FOUND WAS WHILE THEY DID REALIZE THE PROJECTED SAVINGS THAT SHIFT PROMISED • THE SAVINGS AND THEN SOME WERE EATEN UP BY THE BACK END COSTS OF SECURING AND MANAGING THE WIDE VARIETY OF DEVICES. • NOT TO MENTION THE PERSONAL PROBLEMS AS THE TECHNOLOGY WASN’T QUITE WHAT / WHERE IT NEEDED TO BE. WIPE MEANT FULL-WIPE THE WHOLE DEVICE. • INNOVATION CONTAINERIZED DEPLOYMENT.

  5. in·no·va·tion • Florida Local Government Information Systems Association (FLGISA.ORG) • FLGISA Technology Achievement AwardThe purpose of this award is to recognize both leadership (technical and/or organizational) and innovation in a community within the FLGISA membership.  • The FLGISA Technology Achievement Award is awarded every two years.  • http://www.flgisa.org/pages/News.aspx?CNID=4792

  6. Examples 0f Innovation from the Public Sector • Florida Local Government Information Systems Association (FLGISA.ORG) • FLGISA Technology Achievement Award • The FLGISA Technology Achievement Award program is an award presented by the FLGISA President, with the advice and consent of the Board of Directors at the Annual Meeting during the last year of the President's tenure in office.

  7. Examples 0f Innovation from the Public Sector • 2008 AWARD WINNERS: SMALL MEDIUM & LARGE JURISTICTIONS: • Small JurisdictionParsram Rajaram, City of Winter Park • Award: Development: Most Innovative Use of TechnologyDIGITAL SOLUTION TO MOTOROLA UPGRADE

  8. Examples 0f Innovation from the Public Sector • Medium JurisdictionLawrence DiGioia, City of Altamonte SpringsAward: Leadership: Demonstrated Leadership in Management of Information Technology • RENOVATION OF 770,000 GALLON WATER TANK TO STORM PROOF IT OFFICES AND DATA CENTER.

  9. Examples 0f Innovation from the Public Sector • Large JurisdictionCity of TampaAward: Development: Best Application Serving the Public • CREATED TampaGov Customer Service Center. • MAKING ACCESSING GOVERNMENT SERIVCES FULLY INTERACTIVE. • SELF SERVICE / EMPOWERING YOUR PEOPLE

  10. Examples 0f Innovation from the Public Sector • 2010 AWARD WINNERS: SMALL MEDIUM & LARGE JURISTICTIONS: • Small Jurisdiction • Parsram Rajaram, City of Winter Park • Award: Development: Most Innovative Use of Technology • ESTABLISHED BIOMETRICS STANDARD FOR NETWORK ACCESS.

  11. Examples 0f Innovation from the Public Sector • Medium Jurisdiction • Steven Narvaez, City of Deltona • Award: Development: Most Innovative Use of Technology • PARTNERED WITH BRIGHTHOUSE TO LEVERAGE THEIR EXISITING FIBER FOOTPRINT INTO COMMERCIAL CAPACITY MPLS NETWORK SERVING CITY FACILITIES.

  12. Examples 0f Innovation from the Public Sector • Large Jurisdiction • Alachua County ITS Department • Award: Development: Best Application Serving a Public Organization's Business Needs • The Alachua County Board of County Commissioners Information & Telecommunication Services (“ITS”) Department approached the SOE office about creating a solution for them. • The ITS Department sat down with SOE and came up with a plan to create a custom, web-based, training software package for free, to provide to the SOE office. • The SOE stated emphatically that they needed the most user-friendly training system that ITS could develop.

  13. Examples 0f Innovation from the Public Sector • 2012 AWARD WINNERS: SMALL MEDIUM & LARGE JURISTICTIONS: • Small Jurisdiction • Kathi Pletzke, Town of Longboat Key • Award: Development - Best Application Serving a Public Organization's Business Needs • The IT Department took on the task of creating customized software that met the needs of the Fire Department.

  14. Examples 0f Innovation from the Public Sector • Medium Jurisdiction • Tony Curtis, City of Kissimmee • Award: Development - Best IT Collaboration Among Organizations • The local Governments of Osceola County (Osceola County, City of Kissimmee, and City of St. Cloud) have deployed a user-friendly, Geographic Information System (GIS) - based application that allows field assessors from each of the municipalities to report real time findings from the field back to a centralized Emergency Operating Center (EOC).

  15. Examples 0f Innovation from the Public Sector • Large Jurisdiction • Ryan Evans and Chris Nielsen, Alachua County • Award: Development - Best Application Serving the Public • Mobile Video: The Application provides citizens with a mobile streaming source for the County meetings, both live and archived. • IT partnered with our existing provider of video streaming services to provide video services for mobile users. With just a few taps, a user can now view live or archived Board meetings from their Smartphone or tablet. • Another central service is a section highlighting all of the county-maintained places

  16. THANK YOU • Steven Narvaez CCIO / ITSD Manager • City of Deltona • snarvaez@deltonafl.gov • 386.878.8802 • www.deltonafl.gov • Florida Local Government Information Systems Association (FLGISA.ORG) • http://www.flgisa.org/pages/News.aspx?CNID=4792

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