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Comparative Analysis of Communication Technologies for Virtual Interaction

Conducting fitness-for-purpose evaluations and cost-benefit analyses to identify optimal communication technologies. Providing guidelines and tools for manufacturers, network providers, and service integrators to enhance user experience. Emphasizing the importance of human communication efficiency and network quality of service in different tasks. Collaborative efforts lead by Dr. Peter Brooks from SINTEF Telecom & Informatics.

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Comparative Analysis of Communication Technologies for Virtual Interaction

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  1. SINTEF N Telenor N Instituut voor Doven NL Tandberg N Nottingham University UK Fitness-for-Purpose of Person-Person Communication Technologies 2 Eye-2-Eye

  2. Shared Applications Avatar Text-Chat Telephone Videophone Video + Virtual Reality Data + Text + Audio Audio Bandwidth Video Audio + Audio

  3. Industry Needs to Know • Which Technologies have Different Uses & Cost-Benefits? • What are the Set-Up Requirements for Different Users & Tasks? • How can Rational Business & Service Decisions be Made? Comparative Data Required for Answers

  4. Eye-2-Eye Solution QoS Equipment QoS Codec Fitness-for-Purpose Modelling for Technical Development & Application Human Communication Efficiency QoS Network User Satisfaction Physical Environment

  5. Disseminate Results Structure of the Workplan Fitness-for-PurposeGuidelines Define & PrioritiseScientific & Market Knowledge Conduct Experiments Analyse Cost-Benefit Fitness-for-Purpose Evaluation Tool Exploit Results Cost-Benefit Analysis Tool

  6. Key Exploitable Results Target Audiences Manufacturers Network Providers Service Providers Standards Bodies Service Integrators Usability Practitioners Research Organisations Fitness-for-Purpose Guidelines Cost-Benefit Analysis Tool Fitness-for-Purpose Evaluation Tool

  7. Main Achievements Month 6 • State of the Art • Requirements for Baseline Experiments • Dissemination & Use Plans

  8. State of the Art • Distinction between Media Effects and Media Preferences • Focus on • Communication Tasks and Outcomes High in Socio-Emotional Content • IP-based Real-Time Communication for both Fixed and Mobile Networks • Dyadic & Group Communication

  9. Baseline Experiments • Situations where Task Outcomes are: • Media Sensitive • Dependent on Non-Verbal Behaviour • Study of Media Preferences • Tests of Medium Effects • Trust • Negotiation / Persuasion • Joint Problem Solving

  10. Dissemination • Contributions to Standards Bodies • ETSI TC HF • ETSI EP TIPHON (WG5 Multimedia Services) • IETF, ITU-T, IMTC, EURESCOM • External Workshops () ?

  11. Iterative Development External Workshop External Workshop External Workshop Usability & Impact Results Usability & Impact Results Usability & Impact Results Results of Field Experiments Results of AC314 Vis-à-Vis Results of Baseline Experiments Results of Laboratory Experiments FfP Guidelines Cost-Benefit Analysis Tool FfP Evaluation Tool FfP Guidelines Cost-Benefit Analysis Tool FfP Evaluation Tool FfP Guidelines Cost-Benefit Analysis Tool FfP Evaluation Tool Year 1 Year 2 Year 3

  12. Dr Peter Brooks SINTEF Telecom & Informatics i2i Project Manager Peter.Brooks@informatics.sintef.no Tel +33 2 96 95 35 01 Videophone +33 2 96 95 36 12 Contact Details Http://www.sintef.no/units/informatics/projects/eye2eye

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