The New 3DLevelScanner Software

1. The New 3DLevelScanner Software Eran Perlstein, Customer Support Director

2. Agenda • Major differences between old and new versions of the 3DLevelManager • What we have now • Coming Release • Configuration Wizard • Advanced Parameters • 3D Image • Grades Analysis • Using the Tabs in technician mode • Troubleshooting APM Annual International Partners Conference

3. What We Have Now • Current versions in use: • 3DlevelManager 2.9.890 • 3DLevelScanner FW 2.9.843 • Locator 1.1.5 • Modem Wizard 1.0.11 • 3DVision / 3DMultiVision 1.5.9 APM Annual International Partners Conference

4. Coming Release • Due by the end of Q2 • 3DlevelManager 3.0.0 • 3DLevelScanner FW 3.0.0 • Locator 2.0 • Modem Wizard 1.0.11 • 3DVision / 3DMultiVision 1.5.22 • Note: Version numbers are subject to change APM Annual International Partners Conference

5. General • Major release of firmware requires a compatible software • The new FW has several major changes in the algorithm • The compatible SW has less features and parameters to configure • The parameters are set and adjusted automatically by the new algorithm in the FW APM Annual International Partners Conference

6. Configuration Wizard • In step 2 – the bottom part can be asymmetrical, cone or pyramid, can be with the emptying point in any offset from the center of the vessel APM Annual International Partners Conference

7. Configuration Wizard • Step 7 – removed: Media Type (Frequency) and Process condition • In the new FW the frequency and the process condition are set automatically by the algorithm APM Annual International Partners Conference

8. Advanced Parameters • Most of the configuration parameters are not available any more • All fields are in a single tab • Removed: • Window size • Transmission Power • Extrapolation • Grades Filter • Rates and Capacity (exist in the configuration wizard) • CFAR sensitivity • Good SNR • Compressed pulses • Added (moved from Extended Calibration Tab): • Dumping Time • Offset • Material angle APM Annual International Partners Conference

9. 3D Image • New graphic design, similar to 3DVision • Advanced settings: • Adding the scanner • Viewing filling and emptying points • Selecting material color • Display X, Y and Z axis • Option to save the 3D image • Various view modes • And more… • Playing the stored 3D movie from the log files • The installation package requires Microsoft .NET Framework 3.5 SP1 • Note: If it is not possible to install the .NET Framework the 3DLevelManager installation package will install the existing visualization APM Annual International Partners Conference

10. Grades Analysis • Grades are calculated on 9 separated directional transmissions • Additional view collects all transmissions on the same graph • Grades Analysis and False Echoes Mapping to be executed for troubleshooting APM Annual International Partners Conference

11. Functions in The Tabs View • Most of the fields were moved into the advanced configuration window: • Dumping time • Offset • Steepest Material Slope • Historic Log • Only two functions are left in the tabs: • Extended Calibration Tab – False Echo Mapping • Output Tab – Current Simulation and Output Mode APM Annual International Partners Conference

12. Troubleshooting • Remote Connection • It is recommended to have an option to connect to a remote site to provide immediate support • The options are: • Using 3DLinkPro – provide access to the scanners directly • Using TCP/IP – provide access to the scanners directly, requires assistance of local IT / system administrators • Using a 3G GSM USB stick – allowing to take control over the computer without the need of local IT • Taking control over the customer’s computer, by Logmein, Teamviewer, Showmypc, Webex, etc. APM Annual International Partners Conference

13. Troubleshooting • Scanner Behavior • Check and confirm the configurations with the customer and by actual measurements (Silo dimensions, Position of Scanner and Rates) • Check scanner orientation • Clean scanner (it always help even if there is small layer of dust inside the horns) • Upgrade to the most updated FW, reset to factory defaults and reconfigure manually (save the configuration file and upload it as reference) • Follow filling and emptying processes • Perform Grades analysis • Based on all information an educated conclusion can be made, for example: • Further fine tuning using the Advanced Parameters • False Echoes Mapping APM Annual International Partners Conference

14. Troubleshooting • GPRS Communication • From the office • Check SIM card plan with the provider, confirm the possibility to send and receive SMS, GPRS is available and the quote / package limitation has not been reached • Call the SIM card number to verify an existing line • Send SMS to the SIM card, can be to reset the LinkPro: HW MODEM RESET • On-Site • Check power supply to the 3DLinkPro, confirm same power supply to the scanners and LinkPro, check that the ratings are above 1 Ampere for the LinkPro and 120mA for each scanner, make sure there is mutual ground between the LinkPro and the scanners • Confirm that the RS-485 bus has two 120 Ohm resistors, one at each end of the bus • Use the Modem Wizard to configure and test the LinkPro and SIM card, set operation mode of the LinkPro according to the country APM Annual International Partners Conference

15. Troubleshooting • RS-485 Communication • Check that the connection between all scanners is Daisy chain • Confirm that the cable in use is suitable for RS-485 – has 120 Ohm impedance, twisted-pair, shielded • Make sure the shield is grounded on one end • Two 120 Ohm resistors must be connected on the communication lines at the ends of the RS-485 lines • Make sure that all scanners have same power supply, if not all must have the same grounding for communication reference • Each scanner has a different polling address APM Annual International Partners Conference