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COOP Is Not A Place

COOP Is Not A Place. November 14, 2013. For Official Use Only. COOP is Not a Place. Continuity is scalable and flexible Functions may be reprioritized depending on the situation Continuity is performing FEMA HQ Mission Essential Functions (MEFs) and Essential Support Activities (ESAs)

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COOP Is Not A Place

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  1. COOP Is Not A Place November 14, 2013 For Official Use Only

  2. COOP is Not a Place • Continuity is scalable and flexible • Functions may be reprioritized depending on the situation • Continuity is performing FEMA HQ Mission Essential Functions (MEFs) and Essential Support Activities (ESAs) • MEFs can be performed from any place (primary, alternate, telework, or other location)

  3. What Does it Look Like? • Who: One size does not fit all • What: Essential functions, but do you need them all? • Where: Think multiple locations • When: Sooner than you think • Why: You can’t afford not to

  4. How Does it Work at FEMA? • FEMA Senior Leadership Group – Continuity uses a Decision Tree to determine activation of the Continuity Plan • Decisions determining activation: • Can we perform Essential Functions? • Do we need to perform all Essential Functions? • Who do we need to perform those Essential Functions? • Can we stay in the NCR? • What do we tell ERG and non-ERG personnel?

  5. Lessons Learned • Hurricane Andrew - August 1992 • National Hurricane Center • Burger King • Derecho - June 2012 • NoVa Local Emergency Services • Hurricane Isaac - August 2012 • National Finance Center

  6. Hurricane Sandy Continuity Hotwash • Readiness and Preparedness • Did your agency hold a senior leadership meeting to discuss agency COOP actions? 71% Yes • Was adequate COOP guidance given to your employees prior to the event? 78% Yes • Trends/Strengths/Weaknesses + Regular review of COOP plans, procedures and processes; COOP exercises - Lack of a COOP mindset; COOP programs lacked funding; focus on operations • Lessons Learned • Need detailed checklists and decision matrices for notice and no notice events • Employee readiness, including telework needs improvement • Increase continuity awareness across organization

  7. Hurricane Sandy Continuity Hotwash • Activation: • Did your agency activate it’s COOP Plan? 32 Before , 11 During, 8 After • Did your agency activate its Devolution Plan? 10% Yes • Were you able to successfully contact ERG and Non-ERG members to inform them of a COOP or Devolution activation or an alternate work schedule? 55% Yes • Trends/Strengths/Weaknesses + Employee Resourcefulness; Alert/Notification; Devolution for those who activated - Reluctance to use Devolution as an option; COOP locations too close; incident impact on employees not fully considered in plans • Lessons Learned: • Better transportation plan required to/from COOP site • Better ERG support at COOP site • Greater emphasis on Devolution as an option • ERG communication needs improvement

  8. Questions? COOP Is Not A Place For Official Use Only

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