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C omprehensive C ommunication M anagement S ystem

C omprehensive C ommunication M anagement S ystem. CCMS is an innovative and pioneering communication tool CCMS has the features of Bulk SMS Automated Fax messages eMail management Bulk voice calling & IVRS

brennan-stephenson
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C omprehensive C ommunication M anagement S ystem

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  1. Comprehensive Communication Management System

  2. CCMS is an innovative and pioneering communication tool • CCMS has the features of • Bulk SMS • Automated Fax messages • eMail management • Bulk voice calling & IVRS Helps in Quick reaction and decision making in response to information received from various sources.

  3. BULK SMS • GSM Modem and SMS junction compatibility • SMS receiver groups management • Predefined Group selection and forward SMS • Authorisation and Authentication of senders • Web based monitoring • Web based system reporting • Password protected control

  4. FAX Management • Automated FAX sending and receiving • FAX receiver groups management • Predefined Group selection and forward FAX • System keeps trying till the FAX is delivered • Web based monitoring and reporting • SMS based instruction to send a FAX to a number • Password protected control

  5. Email Management • Sending Bulk eMails to Group of users • Forwarding received E-Mail to different groups • Web based monitoring and reporting • Password protected control • Sending an E-mail and SMS after a FAX is delivered

  6. BULK voice calling / IVRS • Web based activation of dialling • Web based loading of caller list • Web based call monitoring • Web based system reporting • Password protected control • Call back support for listening to the message through IVRS

  7. System Requirements Items Description One branded computer System with 1 GB RAM and 80 GB HDD or higher PC For SMS transactions a GSM Sim card and a GSM Modem. SMS 56000 bps data/voice/fax modem with serial interface and a dedicated telephone line. FAX To web enable the application Static IP address from any Internet service provider be obtained. EMAIL 1 Primary Rate Interface (PRI) card & ISDN Connection with IVRS‏, G.703 modem pair BULK CALLING • OS – Linux fedora core • Database – PostGREsql • Web server – Apache tomcat

  8. Possibilities of usage

  9. Disaster Management

  10. Disaster Management - Needs Critical Flood and Emergency Warnings: to alert people in advance of possible further threat(s) in order to help them take preventive measures and/or direct them to safer areas. Information on Relief Measures: including information on locations and time of relief material distribution, medical camps etc. Health alerts: for evacuees/flood victims, including epidemic warnings, medical safeguards and first aid, sanitation and hygiene information, location of medical camps etc. Providing Accurate Information: Countering unconfirmed information and rumors that can trigger panic among an already disturbed population. It becomes vitally important to maintain the flow of authentic and reliable information.

  11. Elections

  12. General Elections – Communication requirements Law and Order Situation Polling duty allocation information Polling personnel dispatched from Distribution Center Polling personnel reached polling stations Hourly Polling percentages Closure if Polling and final Polling percentage Required communication at Reception Center

  13. User Departments

  14. THANK YOU

  15. Mobile numbers for On demand SMS • Reservoir Storage – 99635 50620 • Sericulture - 97047 42555 (seri cb; seri bv) • Information Commission – 99896 55152 (APIC 798 2007)

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