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“sustaining the source and flow of life forever”

“sustaining the source and flow of life forever”. PRESENTATION TO THE PORTFOLIO COMMITTEE 2004/2005 24 MARCH 2006. ESENTATION TO THE PORTFOLIO COMMITTEE DELEGATION. AGENDA. Introduction Sedibeng Water Performance 2.1 Financial Perspective

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“sustaining the source and flow of life forever”

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  1. “sustaining the source and flow of life forever” PRESENTATION TO THE PORTFOLIO COMMITTEE 2004/2005 24 MARCH 2006 ESENTATION TO THE PORTFOLIO COMMITTEE DELEGATION

  2. AGENDA • Introduction • Sedibeng Water Performance 2.1 Financial Perspective 2.2 Internal/Business Processes Perspective 2.3 Customer/Stakeholder Perspective 2.4 Human Capital Perspective 3. Challenges 4. Mitigating Factors and Way Forward

  3. 1. Introduction • Sedibeng Water’s long term strategies for sustainability are embedded in the Annual Report and Shareholders Compact • The organisation has an organisational performance management system cemented on the following balanced score card persperctives: - Financial

  4. Introduction Contd. - Internal Business Processes - Customer / Stakeholder and - Human Capital

  5. Introduction Contd. These pillars have measurable key performance indicators that are reviewed on a quarterly basis. This ensures that the performance of the organisation strategic objectives are measured and realigned

  6. Sedibeng WaterPerformance 2.1 Financial Perspective Budget and Cost Management • Achieved a 20% cost savings Revenue Management • Decline by 7% due to water demand reduction and unpaid equitable shares

  7. 2. Sedibeng Water Performance Contd. Net Surplus • R13.8 million compared with R10.7 Millions in the Free State in the previous year Audits • Unqualified audits for Free State and Qwa-Qwa

  8. 2. Sedibeng Water Performance contd. Maintenance Expenditure • An expenditure of 1% more than budget Proactive/Planned Maintenance Unplanned/Reactive Maintenance Capex • An amount of R14. 2million was spent

  9. 2. Sedibeng WaterPerformance contd. 2.2 Internal/Business Processes Perspective Operational Performance • Process efficiency savings of R1.5 million • Water quality maintained at Class 1 except of periodic colour, iron and management concentrations.

  10. 2. Sedibeng Water Performance contd. • Water quality can be improved to meet class 1 standards 95% of the time but the cost implication will be enormous to be transferred to consumers • SANAS accredited laboratory

  11. 2. Sedibeng Water Performance contd. Commercial Equity • Average BEE expenditure is 55%, and • Targets are measured quarterly

  12. 2. Sedibeng Water Performance contd. • Negotiation with suppliers - Price increase - Encourage establishment of and joint ventures with BEE companies

  13. 2. Sedibeng Water Performance contd. Market Development • Signed 5 strategic support management contracts in Siyanda District • Seconded staff to Phumelela Municipality under Project Consolidate

  14. 2. Sedibeng WaterPerformance contd. 2.3 Customer/Stakeholder Perspective Customer Satisfaction • Interaction with Ward Committees • Improved responsive time and reduction of interruptions • Reduction of complaints • Improved performance in line with SLA

  15. 2. Sedibeng Water Performance contd. • Monthly coordinating committee meetings • Customer satisfaction monitoring system (KPIs in place)

  16. 2. Sedibeng Water Performance contd. Corporate Social Investment • Invested approximately R1.5 million • The programme concentrated on - Food parcels provisioning at Kestell and Intabazwe in Qwa Qwa - Donations to schools - Donations to orphanage - Learnership

  17. 2. Sedibeng Water Performance contd. 2.4 Human Resources Perspective Training • ABET • Learnership • Bursaries • Experiential • Expenditure, 40% more than budget • Leadership, management, finance etc.

  18. 2. Sedibeng Water Performance contd. Safety • Disabling Injury Frequency rate averaged 0.5 compared with 1.1 last year • All regions received 5 star NOSA ratings Health • Monitoring water quality at provincial level (FS and NC)

  19. 2. Sedibeng Water Performance contd. • Assist in water and waste water testing and analysis under Project Consolidate • HIV/AIDS awareness campaign and provision of ART from March 2005 Environment • Monitoring discharges into wet stream

  20. 3. Challenges • Payment of subsidies and equitable shares by Water Services Authorities • Acknowledgement of the role of Sedibeng Water as a public entity in water service delivery • Section 78 Processes • Regionalisation of Water Boards

  21. 4. Mitigating Factors And Way Forward • Improving plant efficiencies • Increasing area of service • Training and development

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