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Cogetech - Eurobet - Lottomatica Training. EuroBet Overview. INGG Virtual Platform provides a software simulation of racing and sports events to an International client of leading base bookmakers. Italy have requested 8 virtual sports to be available on their systems. Event Play Cycle
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Cogetech - Eurobet - Lottomatica Training
EuroBetOverview INGG Virtual Platform provides a software simulation of racing and sports events to an International client of leading base bookmakers. Italy have requested 8 virtual sports to be available on their systems. • Event Play Cycle • The preamble card is received which illustrates the event details of runners/selections, prices and countdown to the start of the event. • The No More Bets Message appears for 5 seconds and then the event is played. • The results are then illustrated
System Architecture The architecture for all network solution clients in Italy will have the same principle whereby the Controller & V-Server is hosted on a central server which will communicate with the Clients BMS and AAMS (Sogei) to send and retrieve a result for the events and to send through each day the event card. All clients will follow the same procedure in receiving and displaying the event on the 3 screens in the venues across Italy.
Controller Application - Eurobet • Next Scheduled Event Window • 2. Log Out • 3. Settings • 4. Results Server Connection Log • 5. Controller Application Status • 5.1 Idle • 5.2 Preambolo in corso… • 5.3 Evento in corso… • 5.4 Manager Comms • 5.5 L’eventoStaTerminando • 6. Results Server Status • 7. Quit Button • 8. Controller Version Number
Controller Application - Cogetech • Next Scheduled Event Window • 2. Log Out • 3. Settings • 4. Results Server Connection Log • 5. Controller Application Status • 5.1 Idle • 5.2 Preambolo in corso… • 5.3 Evento in corso… • 5.4 Manager Comms • 5.5 L’eventoStaTerminando • 6. Results Server Status • 7. Quit Button • 8. Controller Version Number
Controller Application - Lottomatica • Next Scheduled Event Window • 2. Log Out • 3. Settings • 4. Results Server Connection Log • 5. Controller Application Status • 5.1 Idle • 5.2 Preambolo in corso… • 5.3 Evento in corso… • 5.4 Manager Comms • 5.5 L’eventoStaTerminando • 6. Results Server Status • 7. Quit Button • 8. Controller Version Number
Amending the Templates • 1. ModelliSettimanali- Weeks Schedule • 2. AggiungiEvento– Add Event • 3. ModificaEvento - Modify Event • 4. RimuoviEvento - Remove Event • 5. CaricaModello - Load Template • 6. AggiungiGruppo – Add Group • 7. CopiaDalGiorno – Copy from another Day • 8. SalvaModello – Save Template • 9. Schedule List • Templates are the same for ALL clients. • 1. Events can only be scheduled for 7 days in advance. • 2. There must be a minimum of a 3 minute interval in-between each event. • 3. There are four methods of setting up a schedule for the day • Group • Single • Copyfrom • Load
Amending the Margins On the Controller navigate to – Impostazioni > RTP (Margini) If you find that the margins are incorrect then these can be easily amended as per the instructions provided by the client. Simply click OK when finished and exit to the main Controller window where the changes will take place at the next roll over time.
How to Amend Profiles On the Controller navigate to – Impostazioni > GesticiUtenti • 1. List of all User Accounts. • 2. InserisciUltenti – to create a new user account. • 3. RimuoviUtenti – to remove an existing user account. • 4. ModificaUtenti – to modify and existing user account.
V-Server Application • 1. Available Tabs. • 2. Blocked Clients / Venues. • 3. Connected Clients / Venues. • 4. Registered Clients. • 5. Maximum Clients • 6. Clients • 7. Current V-Server Process
Startup Procedure – Local Venue 1. Run the shortcuts at Start\All Programs\Startup to the illustrated applications in order of Step 1, Step 2 and Step 3. 2. Once the V-Monitor application is run, the following monitoring window will appear and then minimize directly to the task tray (next to the system clock). 3. Once the V-Client is running, the following monitoring window will appear and then minimize directly to the task tray (next to the system clock). This will highlight all incoming event cards from the central server off the Controller application. Note that there is an icon in the bottom left corner of the window of a chain link: * The links will be closed if there is a connection. * The links will be open if there is not a connection. 4. If the V-Client has no connection to the V-Server then the application will attempt to establish a connection to the server every 15 seconds which will be illustrated within the V-Client monitoring window and also the icon and the bottom left corner will be disconnected as illustrated on this image.
Cogetech Next Event ScreenEvent Screen Previous 10 Results Screen Eurobet Event Screen Previous 10 Results Screen Next Event Screen Lottomatica Previous 10 Results Screen Event Screen Next Event Screen
System Applications – Settings & Key Files Controller Settings.ini
Viewer Settings.ini Side Screens Settings.ini
V-Server Settings.ini V-Server Settings.ini
Key Files Log Files
Lottomatica – Connection Details • 1. Launch Stanley EFAS Support Server RDP from your desktop using the following details • 3. Open up Remote Desktop Connection on the desktop or from the start menu and type the following. • vss-it.live.ingg.com • 4. IP 10.11.19.35 will allow you to connect directly to SCCM machine or the Lottomatica desktop which will allow you to connect to the production Controller, & V-Server PC. • 5. To connect to the Lottomatica Desktop, select other user then type the following details Username: 2k8p-vbts1\ Inspired-usrPassword: Ispr-acs53 • 2. Login using your personal detail, Log on to is IDM.
Lottomatica – Connection Details • 6. Once logged in using the previous credentials, launch the Production Server RDP 10.7.19.67 on the desktop. The username should already be populated but will require the password entering again.Password: Ispr-acs53 • 7. Once connected to this machine you will be able to view both the Controller and V-Server applications.
Lottomatica – Connection Details • 8. To Connect to the SCCM desktop for Lottomatica, launch RDP on Stanley EFAS and type the same IP as before, 10.100.19.35 • 9. On the Logon screen select other user and then type the following Username – e.g – vb\dciaraolo Password – e.g – 1n5pired! • 10.On the desktop launch the SCCM application by going to Start > Microsoft System Centre 2012 > Configuration Manager > Configuration Manager Console • 11. Within the application you will be able to see how many connected clients there are and if you want to connect to any of the venues simply select Devices on the left and scroll through the venues you wish to connect to.
Lottomatica – Connection Details • 12. Also you can search for a venue by typing the venue name in the search box. • 13. To connect to a venue right click on the venue name and roll over • Start > Remote Control • 14. When attempting to establish a connection with the venue, you will receive the following message before you see the 3 screens.
Lottomatica – Connection Details • 15. When connected with the Venue PC in Rome for example, you will see the following screen. Previous 10 Results Event TV Next Event
Lottomatica – Connection Details • 16. To disconnect to from the venue PC, simply click the X button in the top right corner of the screen and confirm you wish to exit and return to the SCCM PC.
Cogetech Connection Details • Connect to the Stanley EFAS Server via RDP using your credentials • Connect to the Bridge server via VNC - IP 10.100.91.112 • Username – inspired • Password – inspired • Then use VNC to connect to the Controller / V-Server & Viewer PCs • On The Bridge server you call also use VNC to connect to the venues.
Eurobet Connection Details Launch Internet Explorer 9 or 10 only and go to https://vpn2.eurobet.it/ Login using the following credetials Usernames – 1line.support, 2line.support or Team.leader Password – inspired1! 3. Install java if prompted and then click on connect 4. You will then have to login again in order to get access to the bridge server using the same credentials as above.
Eurobet Connection Details 5. You will see the live & backup retail servers which can be accessed via RDP and the credentials are Username – Administrator Password - ?0987z 6. To connect to the venues only use Ultra VNC Deploying Patches On Eurobet Use Ultra VNC Viewer Once connected to the NEW Installs for the venues, terminate all applications by either using the start tab or task manager. If the venue has all 3 screens connected you can expand the window by Double clicking the stretch icon at the top of the VNC window On the venue PC go the following directory and copy the viewer patch and paste it into the Eurobet folder on the D Drive. D:\Eurobet\Support\Deployment\EUR001-202.zip\EUR001-202 - Copy File D:\Eurobet\ - Paste file in here and overwrite and merge any other files
Deploying Patches On Eurobet continued Once patch 202 has been deployed please install patch 217 from the bridge server using File Transfer On the Bridge server go to the following directory using file transfer C:\Inspired Support\Retail\Support\Deployments\EUR001-217 (Viewer & Sidescreen)\ On the left highlight Sidescreens, Support & Viewer folders and then “send” to the Eurobet Root folder and overwrite any existing files.
Deploying Patches On Eurobet continued Once the 2nd patch has been deployed go into the V-Client folder and rename the Venue ID and Client Name to E.g. ID=12345, Name = Roma After doing this save & close the settings.ini file, then restart from the desktop screen, V-Monitor, Viewer & Sidescreen applications and wait for an event to be displayed on screen.
Hardware Sign off for Venues Using Google Docs • All clients follow the same procedure in terms of filling out the Hardware sign off form. Lottomatica & Eurobet the only venues which are automatically connected to the V-server and will show an active connection recieving XML cards straight away. However for Cogetech you will have to authorise the venue before it receives any XML data, no patch is needed for Cogetech. Lottomatica will require a patch at some stage but not yet confirmed as to when. • Open up the Hardware sign off spread sheet and connect to the IP of the venue • Once all patches, IDs etc have been applied, close the connection with the venue and change the row colour of the selected venue to • Green if all 3 screens are visible, ID has been changed and patches have been applied if necessary • Red if no connection can be made (this applies only to Cogetech & Lottomatica) • Red if the patches and ID Name change have been applied but the venue only has 1 or 2 screens (This applies only to Eurobet) • Yellow if no connection the venue can be made
Software Sign off for Venues Using Google Docs • Software sign offs are completed by Inspired and you will firstly need to open up the Software sign off spreadsheet. • To fill out a new sign off go to Form > Go to Live Form • Fill out the details per client and then submit it which will automatically notify the client and appear at the bottom of the spreadsheet • Again like the hardware sign offs please follow the same procedure by changing the row of the selected venue like described below. • Green if all 3 screens are visible, ID has been changed and patches have been applied if necessary. • Red if no connection can be made (this applies only to Cogetech & Lottomatica) • Red if the patches and ID Name change have been applied but the venue only has 1 or 2 screens (This applies only to Eurobet) • Yellow if no connection the venue can be made • All Connection details can be found on Confluence under Network Solution. • https://intranet.ingg.com/confluence/display/VRS/Product+Support