Office of Computer Services, Kasetsart University

1. Computer System Division Office of Computer Services, Kasetsart University Last Updated: 13 Nov 2006

2. Topics • General information • Our Responsibility • Server Services • Servers Diagram • ผังความปลอดภัยของระบบคอมพิวเตอร์นนทรี • ผังสำรองข้อมูลและกู้ฟื้นภัยพิบัติ

3. General Information • Established in 2543 B.E. • Mainly our mission is to administrate Server farm on Nontri Network • 7 staffs • 5 server administrator • 1 technical support • 1 general administrative

4. Our Responsibility • Computer Server Administration • e-Mail Account Management (called “Nontri Account”) • staff, lecturer, student(thai/international, satit student), trainee • Webhosting • KU Office • Personal Homepage(staff, lecturer, student(thai/internationl, satit student) , trainee) • Student club • KU Public Key Infrastructure • Technical Support (Helpdesk) • Telephone/Direct Media

5. Computer Server Administration(1) • Computer Server Management • Sun Server Platform • PC Server Platform • Operating System Installation • Solaris 9 • RedHat Linux 9.0 • Fedora core 1,2,3 • Windows 2000 • Service Installation and Configuration • Mail Server • Web Server • Database Server (Oracle 9i) • Application Server • FTP Server • SUS (Windows Software Updates Services) Server • Webmail Server, etc.

6. Computer Server Administration(2) • Computer Security Management • Disable unused services on each server • Apply patch, update and upgrade version of OS and software application • Limit no. of users access to server • Deny access from outside Nontri Network • Daily monitor every servers status (physical/using software) • Secure web service(https/443) • Anti-SPAM mail Protection • TrendMicro InterScan Messaging Security Suite-IMSS) • Central Personal computer virus protection • TrendMicro OfficeScan • Computer Server Maintenance • Daily Monitoring • Preventive Maintenance(Sun Server Platform) • Per call Maintenance(PC Server Platform) • Backup and Restore system

7. Technical Support (Helpdesk-1) • Provide a consultation via a phone line or direct media • Technical support for • Network connection problem (LAN/Modem) • Computer System problem • Personal Computer problem (Hardware broken down/Software mis-configuration) • Service information • E-mail account matters(new account, forget a password, mail quota exceed, etc…) • etc… • Contact Point: • Telephone no. • Ext. 0-2562-0951-7 ext. 2541-3 • Int. 2541-3 • e-Mail Address: help@ku.ac.th • Service time: • Monday- Friday from 8.30 a.m. – 7.30 p.m. • Saturday from 9.00 a.m - 4.00 p.m. • Locate at: 2nd flr. Office of Computer Services Building

8. Technical Support (Helpdesk-2)

9. Server Services(1) • Mail Server • nontri.ku.ac.th • pirun.ku.ac.th • Web server • www.ku.ac.th • www.cpc.ku.ac.th • www.kps.ku.ac.th, etc… • WebMail Server • webmail.ku.ac.th • webmail2.ku.ac.th • FTP Server • ftp.ku.ac.th

10. Server Services(2) • Domain Name Server • ns.ku.ac.th • ns2.ku.ac.th • ns.kps.ku.ac.th • Statistic and information server • logs.ku.ac.th • info.ku.ac.th • Webhosting Server • pirun.ku.ac.th • nisit.ku.ac.th • webhost.ku.ac.th

11. Server Services(3) • Networking Server • Radius server (authenticate account through modem) • Smart.ku.ac.th • kuwin.ku.ac.th • cacheku.ku.ac.th • Database Server • Application Server (store in-house software development system) • etc…

12. ผังความปลอดภัยของระบบคอมพิวเตอร์นนทรีผังความปลอดภัยของระบบคอมพิวเตอร์นนทรี Imap, pop3, smtp Imaps, pop3s, smtps 158.108.2.90 158.108.2.71 NontriMail F-prot, vscan,Spamassassin User Mail Filtering IMSS pop3s, imps, smtps, https http, https Internet http://av.ku.ac.th Web Server Server Protect OfficeScan User OfficeScan Client Housecall http://ocs.cpc.ku.ac.th/service/housecall http://sus.ku.ac.th SUS

13. ระบบสำรองข้อมูลและกู้ฟื้นภัยพิบัติ (Backup and Disaster Recovery) ระบบสำรองข้อมูล (Backup System) ระบบ DR (Disaster Recovery)

14. ผังภาพระบบสำรองข้อมูลและกู้ฟื้นภัยพิบัติ (Backup and Disaster Recovery)

16. แผนผังห้องเครื่อง

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