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BCHG Financial & Housing Counseling Program October 2016 to September 2017

This program offers pre-purchase workshops, face-to-face counseling, and access to programs for first-time homebuyers in Bucks County. Services include internet and workshop options, as well as outcomes tracking and collaborations with local organizations.

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BCHG Financial & Housing Counseling Program October 2016 to September 2017

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  1. BCHG Financial & Housing Counseling ProgramOctober 2016 to September 2017

  2. Pre-Purchase • Workshops – FTH • Face to Face Counseling • Access to Programs for First Time Homebuyers • Bucks County First Time Homebuyer Program • Community Lending Products • First Front Door Program • PHFA

  3. October 2016 - September 2017Internet and Workshop Services30 scheduled events334 registrants/221 participants • eHomeAmerica Online Education 3 enrolled/3 participants • Framework Online Education 2 enrolled/2 participants • First Time Buyer Orientation Webinars 319 enrolled/221 participants • First Time Buyer in-person classes 10 enrolled/6 participants

  4. October 2016 - September 2017 Face-to-Face Services108 households • Prepurchase/Homebuying 106 • Financial Mgmt for Homeowners 1 (non-delinquency) • Homeless credit counseling 1

  5. October 2016- September 2017Face-to-FaceOutcomes First Time Homebuyer – 509 separate outcomes were tracked • 41% purchased (51 purchases for a combined value > $6.8MM) • 27% (30) used the Bucks County First Time Buyer Program (a total of $206,580.00 in direct assistance to the homebuyers) • The pre-purchase counselor also saw 1 client who was seeking to refinance into better mortgage terms

  6. October 2016 - September 2017 Racial Demographics *15.20% of clientele listed ethnicity as Hispanic

  7. October 2016 - September 2017Age Demographics • We served 329 households containing 510 adult individuals and 334 children under 18 • 53% of our clients were between the ages of 35 & 64. • 37% of our clients were between the ages of 18 & 34 • 1% of clients were over 65 years of age (half were facing foreclosure)

  8. October 2016 - September 2017Income Demographics

  9. October 2016 - September 2017Geographic Regions Served

  10. Collaborations • Financial literacy workshops for clients of Bucks County Headstart • Counseling to clients of Habitat for Humanity • Educational workshop for realtors with info on both FTH and Foreclosure Prevention

  11. Who are our clients? Quote from a webinar participant in response to our survey question on how to improve the webinar – “We had a great experience, nothing to change” Thank you!

  12. Who are our clients? Brittany’s first encounter with BCHG was as a young adult living in the Doylestown Shelter with her Mom. The youngest of six children, Brittany graduated from high school while in the program and was the first in her family to obtain a Bachelor’s degree. She went on to obtain her MSW. Brittany came back to BCHG for pre-purchase housing counseling and recently made settlement on a home of her own, another first in her immediate family! Congratulations Brittany!

  13. Challenges • Access • Bucks County is a large county. BCHG has increased accessibility using technology by offering webinars and online homebuyer education. • Affordable homes are often in disrepair as a result of foreclosure resulting in higher costs to buyers

  14. Challenges • Funding • Always a challenge – we are working on ways to streamline work processes and track different outcomes to attract more funders. • Program changes – fewer numbers of foreclosure prevention clients resulted in the elimination of foreclosure prevention counseling effective March 2016

  15. Financial & Housing Counseling Program Thank you! Prepared by Sherry Pace: Housing Counseling Program Manger

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