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Steve Priddy

Steve Priddy. Vice President Human Resource Administration FedEx (Retired). Creating a Culture of Health Within Your Organization: A Transformational Business Imperative. Sean Sullivan, JD CEO. CULTIVATING CHANGE WITH CULTURAL INFLUENCES. Shared Values Cultural Norms

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Steve Priddy

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  1. Steve Priddy Vice President Human Resource Administration FedEx (Retired)

  2. Creating a Culture of Health Within Your Organization:A Transformational Business Imperative Sean Sullivan, JD CEO

  3. CULTIVATING CHANGE WITH CULTURAL INFLUENCES • Shared Values • Cultural Norms • Cultural Touch Points • Peer Support • Work Climate

  4. SHARED VALUES • Reduce Health Risks • Control Costs of Health Care • Deliver Peak Performance • Achieve Work/Life Balance • Enhance Teamwork and Morale • Improve Corporate Image

  5. CULTURAL NORMS • Roles of Leaders • Articulate shared vision of health and productivity • Serve as effective role models by visible participation • Align rewards and policies to support employee health • Roles of Health Workers • Coordinate resources that support employee health • Communicate in consumer-friendly terms • Empower employees to be proactive in their own health

  6. CULTURAL TOUCH POINTS • Modeling • Rewards and Recognition • Recruitment and Selection • Orientation and Training • Rites, Symbols and Rituals • Communication

  7. PEER SUPPORT • Establishing Trust and Openness • Setting Goals • Eliminating Barriers • Working Through Relapse • Celebrating Success

  8. WORK CLIMATE • Three Climate Factors Determine if the Culture Can Support Employee Health Improvement • Sense of Community • Shared Vision • Positive Focus • Health and Productivity Initiatives Can Be Organized to Enhance the Work Climate

  9. Creating a Culture of Health at Pitney Bowes Brent Pawlecki, MD, MMM Corporate Medical Director Pitney Bowes June 18, 2009

  10. Pitney Bowes • 85-plus year legacy • Fortune 500 company • $6.3 billion leading mailstream technology solutions provider • Global team of more than 35,000 employees • Presence in more than 130 countries worldwide • More than 2 million customers 11

  11. The Cost of Ill Health—research Roughly 25% of employer direct medical care costs are attributable to modifiable health risk factors in employees • Sedentary lifestyle • Excess alcohol use • Poor nutrition • Smoking • Depression • Stress • High Blood Pressure • Overweight • High cholesterol • High blood glucose Anderson, Whitmer, Goetzel, et. al. 2000 12

  12. The Culture of Health Healthy, Engaged, Productive Employees • Health Care Strategy • Health Care University • Emergency and Pandemic Planning 13

  13. The Culture of Health 14

  14. The Culture of Health • The health of the organization begins with its people • Value-based benefit design • To realize total value, understand total costs • Higher costs don’t always mean higher value • Health begins and ends with the individual • Avoid barriers to effective treatment • Prevention • Carrots over sticks 15

  15. “ Traditional ” Rx Benefit New Rx Access Benefit Tier 1 Tier 1 Tier 1 Tier 1 Tier 1 Tier 1 Most generic drugs Most generic drugs Most generic drugs and Most generic drugs and all brand name drugs for: all brand name drugs for: 10% Coinsurance 10% Coinsurance • • Asthma Asthma Tier 2 Tier 2 Tier 2 Tier 2 • • Diabetes Diabetes • • Hypertension Hypertension Most preferred brand name Most preferred brand name drugs, including those for: drugs, including those for: 10% Coinsurance 10% Coinsurance • • Asthma Asthma Tier 2 Tier 2 • • Diabetes Diabetes • • Hypertension Hypertension Most preferred brand Most preferred brand name drugs name drugs 30% Coinsurance 30% Coinsurance Tier 3 Tier 3 Tier 3 Tier 3 30% Coinsurance 30% Coinsurance Tier 3 Tier 3 Non Non - - preferred brand name preferred brand name drugs, including those for: drugs, including those for: Non Non - - preferred brand preferred brand name drugs name drugs • • Asthma Asthma 50% Coinsurance 50% Coinsurance • • Diabetes Diabetes • • Hypertension Hypertension 50% Coinsurance 50% Coinsurance Health Benefit – pharmacy • Targeted conditions • Asthma • Diabetes • Hypertension • Hormonal cancer drugs • Anti-convulsants • For patients with Diabetes and/or post-myocardial infarct: • Beta blockers • Statins • ACE inhibitors 16

  16. Health Benefit – onsite medical clinics Staffing Low-level care / High touch • Assist navigation of complex health system Integrated Quality • Accredited: local health plans and AAAHC Every clinic encounter is a teaching opportunity 17

  17. Health Care University Mission: To provide employees with the environment, the tools, and the motivation to enhance their health and well-being.

  18. Health Care University 19

  19. Emergency Preparedness Building: Up Systems: Holding People: Down Building:Holding Systems: Up People: Up Building:Down Systems: Down People: Holding • Smoke, water damage • Power, water disruption • Area evacuation • Bomb threat • Fire • Explosion • Hurricane • Flood • Pandemic 20

  20. The Culture of Health — major initiatives • Smoke-free campuses • Preventive care • Automatic External Defibrillators • Personal health record • Surgical readiness program • End of Life issues: Planning for the Future • Walkstations 21

  21. The Culture of Health Changes implemented 22

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