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Common Statistics Programs and Projects in Canadian Academic Libraries. Sylvie Belzile Université de Sherbrooke Statistiques de bibliothèques au 21 e siècle: conférence satellite de l’IFLA Montréal, 18-19 août 2008. Paper Summary.
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Common Statistics Programs and Projects in Canadian Academic Libraries Sylvie Belzile Université de Sherbrooke Statistiques de bibliothèques au 21e siècle: conférence satellite de l’IFLA Montréal, 18-19 août 2008
Paper Summary • Presentation of CARL/ABRC and the CREPUQ Sub-Committee on Libraries • General statistics publications • New indicators • Comparative tables of cost/use of consortial electronic resources • LibQual+ Survey in consortia • Conclusion
Canadian Association of Research Libraries (CARL) • 27 large university libraries plus the Library and Archives Canada, Canada Institute for Scientific and Technical Information and the Library of Parliament. • Mission: increase capacity of individual members libraries to provide effective support and encouragement to advanced study and research at the national, regional and local levels
Canadian Association of Research Libraries (CARL) • Committee on Effectiveness Measure and Statistics mandate: • To develop and maintain the CARL Statistics Program • To review current efforts in the area of performance indicators, benchmarking and effective resource allocation as they apply to research libraries • To raise awareness of CARL members of development relating to these matters • Annual statistics published since 1969
CREPUQ Sub-Committee on Libraries • All 18 Québec university libraries (6 are also members of CARL/ABRC) • Mandate: to promote the concerted development of library collections and services in support of the teaching and research missions of Québec universities
CREPUQ Sub-Committe on Libraries • Working group on performance and decision making indicators mandate: • To develop and maintain the annual statistics program • To periodically revise the common questionnaires • To identify new relevant performance indicators • Annual statistics published since 1979-1980
General Statistics Publications • Annual data on collections, library personnel, budget and services: • Library personnel: number of librarians and other professionals, technical and support staff • Library expenditures (materials, operating, staffing) • Facilities and library space • Collection size • Transactions: loans, ILL, in house use • Reference questions, information literacy training sessions • Harmonization of questionnaires (CARL, CREPUQ, ARL, ACRL)
CREPUQ Statistics Publication (Some Particularities) • CREPUQ: • Ratios (per FTE, professors) are available for major indicators • Comparative tables and graphics on libraries trends over the last 15 years
Monographs and Serials Expenditures (1990-2005) in CREPUQ Libraries
CARL Statistics Publications (Some Particularities) • CARL: • Includes an analysis (commentaries) of major trends in Canadian Research Libraries • Section on emerging services: • 1998-99: Access to the OPAC through the library online system, circulation renewal via telephone, off-campus document delivery by fax • 2005-06: Presence of Information Commons, digitization projects, electronic reference services, loan of electronic equipment • Section on salaries
Number of CARL Libraries that Lend Electronic Equipment (2000 to 2006)
New Indicators • Electronic resources: number and expenditure • CARL: already supplied in the General statistics publication, data not available for some libraries • CREPUQ: supplementary questionnaires on trial
New Indicators • Challenges: • Définitions: ex. electronic serials titles in aggregator packages are to be counted separately (CARL) or included with reference works (CREPUQ) • The library budget structure does not allow the level of detail requested (ex. recurrent vs non recurrent expenditures) • To ascertain the number of unique serial titles: the SFX knowledge base will be used by CREPUQ
New Indicators to Be Developped • Use of networked electronic resources and services • Supplementary ARL questionnaire as a model: (number of sessions (logins) to databases or services, number of full-text articles retrieved etc.) • To be developped for CARL and CREPUQ
Comparative Tables of Cost vs Use (CREPUQ) • Analysis completed by the Working Group on the Virtual Library Collection Development: • For electronic resources acquired in consortia by CREPUQ and CRKN (Canadian Research Knowledge Network) • Counter compliant data received from publisher/vendor • 4th year in 2007-2008 (23 products) • Evaluation of cost effectiveness of each product for a library
2007 LibQual+ Survey • Complement common quantitative data • Coordinated by CARL/ABRC • Consortia of 54 Canadian academic, research and governement libraries (11 CREPUQ libraries) • A success: will be repeated in 3 years
Conclusion • Importance of benchmarking and sharing best practices • To stay relevant statistics should reflect new activities, collections and transactions in libraries • Cooperation at the national and regional levels should continue to develop and test new performance indicators
On behalf of CARL and CREPUQ Sub-Committee on Libraries thank you for your attention Sylvie.Belzile@USherbrooke.ca www.carl-abrc.ca www.crepuq.qc.ca