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Eloqua Sports Central

Eloqua Sports Central. 1 st Monday of the Month – Nov Edition. Adrian Chang, Customer Success Manager. Agenda. Eloqua Experience 2010 Wrap-Up Comcast-Spectacor & Golden State Warriors Markies *WINNER* - Golden State Warriors, Social Media Innovation Fall Release General Overview

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Eloqua Sports Central

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  1. Eloqua Sports Central 1st Monday of the Month – Nov Edition Adrian Chang, Customer Success Manager

  2. Agenda • Eloqua Experience 2010 Wrap-Up • Comcast-Spectacor & Golden State Warriors • Markies *WINNER* - Golden State Warriors, Social Media Innovation • Fall Release • General Overview • Eloqua 10 • Revenue Calculator • Birthday Filters are here! • Q&A • Future Meetings • Discuss email as the unique identifier • Feedback on Revenue calculator • Deliverability Q&A with Sweeney Williams

  3. Eloqua Experience • Sold out • Over 20 Markies Awards delivered • Search ‘EE10’ on Customer Central for content • Should we combine the Sports Summit with Eloqua Experience?

  4. Fall Release has arrived (Oct 31st) • See Customer Central for included topics (Community > Eloqua Trust > Customer Updates) • Lookup Tables • Update Rules Support • Republishing of templates to Smart Exchange • Enhancements to the Campaigns Module

  5. Eloqua 10 (E10) • Eloqua All-Star is on par with Eloqua Team – expected transition for Sports will be in 2011 1H • Eloqua FAQ attached in the invite for today’s meeting • Please email me adrian.chang@eloqua.com if you have yet to see a DEMO at the Sports Summit or Eloqua Experience

  6. Revenue Calculator Enhancements • Phase 1: Timeout/Scale Improvements (October 31st) • Improved user experience and more processing power • More user friendly error messaging • Phase 2: “In List Reporting” (Q1 2011) • Measuring influence - The ability to look at if the individual has purchased anything or received any email in the past x days

  7. Birthday Program Filter Options (2) • Two options – today or tomorrow • Date field must be on a contact field

  8. See Eloqua Arena for next steps • Once you have setup your new filter • Build your assets – emails, forms, hypersites • Build your program • Setup a feeder (see Customer Central) or include filter in a Decision Rule • Reporting: Use our email reporting or Email Overview by Program Step

  9. Any Questions?Any volunteers for next month’s Show and Tell?

  10. Contact Info Adrian Chang Customer Success Manager adrian.chang@eloqua.com 416.642.7586

  11. Bday Program Walkthrough • Birthday field must be the right type – Date/Time • Create Filter • Create Program • Setup Feeder

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