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LILY TOMLIN

LILY TOMLIN. “ The road to success is always under construction. ”. If Everyone is Working Together (and Effectively w. Clear Goals in Mind), Then, It Can, Should, and Will Get Done. Thom Hartman “ADD, An Alternate View”. “ I am not inattentive,

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LILY TOMLIN

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  1. LILY TOMLIN “The road to success is always under construction.”

  2. If Everyone is Working Together (and Effectively w. Clear Goals in Mind), Then, It Can, Should, and Will Get Done

  3. Thom Hartman“ADD, An Alternate View” “I am not inattentive, you are just boring.“

  4. “ ANY TIME YOU THINK YOU HAVE INFLUENCE, TRY ORDERING AROUND SOMEONE ELSE’S DOG”

  5. JOE MARRONE INSTITUTE FOR COMMUNITY INCLUSION MAIN OFFICE: BOSTON, MA NW OFFICE: 4517 NE CESAR CHAVEZ BLVD PORTLAND, OR 97211-8124 TEL: 503-331-0687 CELL: 503-490-2072 FAX: 503-961-7714 EMAIL: joseph.marrone@gmail.com WEB: WWW.COMMUNITYINCLUSION.ORG

  6. MARRONE CLOSING REFLECTIONS

  7. " Sometimes the facts obscure the truth." MAYA ANGELOU

  8. SHOOK, J. (2010) HOW TO CHANGE A CULTURE. MIT SLOAN MGMT REVIEW, 51 (2), 62-68 WHAT PEOPLE DO VALUES- ATTITUDES CULTURE CULTURE

  9. SHOOK, J. (2010) HOW TO CHANGE A CULTURE. MIT SLOAN MGMT REVIEW, 51 (2), 62-68 WHAT PEOPLE DO VALUES- ATTITUDES CULTURE CULTURE

  10. INTERAGENCY COLLABORATION • DON’T ASK BEFORE YOU GIVE SOMETHING FIRST • ALWAYS SAY YES TO FIRST • LEVELS OF CHANGE: • YOURSELF • YOUR ORGANIZATION • OTHER SYSTEMS

  11. COLLABORATING W. EMPLOYERS • EMPLOYEES • SCREENING • HR ISSUE SUPPORT • RECRUITMENT • TRAINING • FINANCIAL BENEFITS • COMPETENT WORKERS W. DISABILITIES • PRODUCTIVITY • FEWER PROBLEMS • PROBLEM-SOLVING • LOWER COSTS • SUPERVISOR TIME • INCOME • COMMUNITY IMAGE & ADA COMPLIANCE FEATURESBENEFITS

  12. ROLE/ LIMITS OF TRAINING? “You can teach a turkey to climb a tree, but it’s easier to hire a squirrel.” FROM Spencer M. Lyle Jr., McClelland C. David, Spencer M. Signe (1994) Competency Assessment Methods. History and state of the art. Paper first presented at the American Psychological Association Annual Conference, Boston, MA  P. 8

  13. ICI SAYS: GOOD TEAMWORK IS: • SHARING OF RISKS • CLIENT GAINS, NOT THE RELATIONSHIP • RELATE TO PEOPLE, NOT AGENCIES • DEFINING WHOSE NEEDS THEY ARE • TAKING “INAPPROPRIATE” OUT OF YOUR LEXICON

  14. COLLABORATIONTERRY MIZRAHI, SOCIAL POLICY, 1999, V.29, #4 • TRUST BUILT THROUGH ACTIONS OVER TIME • 2 WAY COMMUNICATION IS ESSENTIAL • SELF INTERESTINEVITABLE, SO DON’T FIGHT IT • AGREEMENT, NOT DISAGREEMENT • TRADE-OFF, EXCHANGE, NEGOTIATION, & COMPROMISE

  15. COLLABORATIONTERRY MIZRAHI, SOCIAL POLICY, 1999, V.29, #4 • CERTAIN ISSUES MORE IMPORTANTTO SOME • HETEROGENEITYDIFFICULT BY DEFINITION • BALANCE PROCESS & PRODUCT • HONESTY & INTEGRITY, NOT DIVIDE & CONQUER • MYTHS OF “MORE THE MERRIER” OR “1 BIG, HAPPY FAMILY”

  16. COLLABORATION • DON’T ASK BEFORE YOU GIVE SOMETHING FIRST • ALWAYS SAY YES TO FIRST • LEVELS OF CHANGE: • YOURSELF • YOUR ORGANIZATION • OTHER SYSTEMS

  17. EDWARD ABBEY One man alone can be pretty dumb sometimes, but for real bona fide stupidity, there ain'tnothin' can beat teamwork.

  18. W. EDWARDS DEMING “ BEWARE THE CONTINUOUS IMPROVEMENT OF THINGS NOT WORTH IMPROVING “

  19. HELPING PEOPLE (AND SYSTEMS) CHANGE: HOPE, HELP, AND HASSLING

  20. KEN MILLER “The length of a minute is relative, depending on which side of the bathroom door you are on.” From WE DON’T MAKE WIDGETS

  21. SO WHAT USUALLY GETS IN THE WAY OF IMPROVING SERVICES IN ALMOST ANY SYSTEM?

  22. “The nature of passive resistance within a nonprofit setting is at levels that could teach Gandhi lessons.” Reynold Levy President of Lincoln Center for the Performing Arts, and former president of International Rescue Committee

  23. DAVID KAHNEMANNPsychologist – Economist “I am not very optimistic about people’s ability to change the way they think, BUT I am fairly optimistic about their ability to detect the mistakes of others.”

  24. JERRY GARCIA “ SOMEONE HAS TO DO SOMETHING AND IT’S PRETTY PATHETIC IT’S GOT TO BE ONE OF US “

  25. " There is nothing you can say in answer to a compliment. I have been complimented myself a great many times, and they always embarrass me -- I always feel they have not said enough. "Mark Twain

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