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Jennifer Drago

Jennifer Drago. A Little Snap Shot. Extensive work in the customer service field Volunteered nationally and internationally Recipient of the PORAC scholarship Graduating with a major in Public Relations and a focus of Communications 2592 Narin way Gilroy, CA 95020

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Jennifer Drago

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  1. Jennifer Drago A Little Snap Shot • Extensive work in the customer service field • Volunteered nationally and internationally • Recipient of the PORAC scholarship • Graduating with a major in Public Relations and a focus of Communications • 2592 Narin way • Gilroy, CA 95020 • 408-842-3259 / home • 408-710-9520 / cell • jennifer_drago@yahoo.com

  2. Work History • Intern • San Jose State University – San Jose, CA / May ‘10 to Present • Responsibilities Included: • Working for clients on projects such as: - creating or updating websites - promoting and organizing events - working with team members • Hostess, Server, and Employee Trainer • P.F. Changs China Bistro – Sunnyvale and San Jose, CA / May ‘05 to Present • Responsibilities Included: • Providing adequate customer service • Training new employees • Helping plan and promote customer relationship management programs such as: CRM cards, surveys, and fundraisers • Involved in planning and promoting the employee parties, fundraisers, and activities • Volunteered at the P.F. Chang’s sponsored Rock ‘n Roll Marathon • Hostess and Server • Mimi’s Café – Gilroy, CA / April ’06 to August ‘06 • Responsibilities Included: • Welcoming and assisting guests • Providing adequate customer service • Youth Camp Leader • City of Sunnyvale – Sunnyvale, CA / May ’04 to October’05 • Responsibilities Included: • Help organize activities • Planned off campus events

  3. Volunteer Work • El Salvador • International Immersion Trip – Mountain View, CA / May ’05 to July ‘05 • Responsibilities included: • Organizing and helping to plan the trip at my high school • Meeting with and choosing fellow students to attend • Helping families in El Salvador create better living situations for themselves • - repairing problems in the house • - teaching them how to converse in English • - providing help in how to have better hygiene • Autistic Development • The Morgan Center – San Jose, CA / September ’03 to May ‘06 • Responsibilities included: • Attending classes and activities with the students • Being available to answer questions and concerns of parents or other guardians

  4. Education University Junior College High School BS Degree in Public Relations San Jose State University San Jose, CA AA, General Studies Concentration in Communications Gavilan Community College Gilroy, CA High School Diploma St. Francis High School Mountain View, CA

  5. Awards Academic Fellowships Service & Performance Awards • The Peace Officers Research Association of California (PORAC) Scholarship • Northern California Chapter • 2008 • Deans List • San Jose State University • Fall 2009 • Deans List • Gavilan Community College • Fall 2007-Spring 2009

  6. Odd Stuff • Spanish (Basic -conversation / Basic ~ reading & writing) • Proficient in: MS Office Suite • Adobe Photoshop • Adobe Dreamweaver • Adobe InDesign • Electronic Portfolio and Blog can be found at: • www.mangostreetkids.wordpress.com Language Skills Computer Skills

  7. Site Map Home Work History Volunteer Work Education Awards Odd Stuff

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