Values-Based Leadership: a journey towards greatness Human Excellence Forum 2006 Niran Jiang

1. Values-Based Leadership:a journey towards greatnessHuman Excellence Forum 2006Niran Jiang June 20, 2006 www.ihexcellence.org

2. Leadership is a matter of how to be, not just how to do it (Values & Practices) Frances Hesselbein Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

3. Operating Environment • Behaviours & • Performance • Competency &Capability • Attitudes & Motivations • Beliefs & Values • Identity & Purpose Where does leadership come from? Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

4. 7 6 5 4 3 2 1 CTT Leadership Development Model Emotional Intelligence Wisdom/Visionary Mentor/Partner Integrator/Inspirer Facilitator/Influencer Manager/Organizer Intellectual Intelligence Relationship Manager Crisis Director Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

5. Focus SERVICE TO HUMANITY Long-term perspective. Future generations. Ethics. 7 WISDOM/VISIONARY COLLABORATION WITH CUSTOMERS & THE LOCAL COMMUNITY 6 Strategic alliances. Employee fulfillment. Environmental stewardship. MENTOR/PARTNER 5 DEVELOPMENT OF CORPORATE COMMUNITY INTEGRATOR/INSPIRER Positive, creative corporate culture. Shared vision and values. CONTINUOUS RENEWAL 4 FACILITATOR/INFLUENCER Promotes learning and innovation. Team builder. Empowers others. BEING THE BEST. BEST PRACTICE MANAGER/ORGANIZER 3 Productivity, efficiency, quality, systems and processes. RELATIONSHIPS THAT SUPPORT ORG NEEDS 2 RELATIONSHIP MANAGER Good communication between employees, customers and suppliers. PURSUIT OF ORG VALUE & MISSION 1 CRISIS DIRECTOR Able to manage adversity. Directive. Willing to take charge. The Seven Levels of Leadership Excellence Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

6. Operating Environment • Behaviours & • Performance • Competency &Capability • Attitudes & Motivations • Beliefs & Values • Identity & Purpose Where does leadership come from? Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

7. Finance Organisational Client Fitness Attitudes Behaviours Personal “ I ” Barriers Values Beliefs Evolution Culture Barriers Society Leadership Development – the “I” Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

8. “Who are you?” Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

9. The Deeper“I” The ‘I’ Labels of Self Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

10. CHARACTERISTICS OF THE “I” • Consciousness(Awareness) Will, Choice(Responsibility) The Journey towards Human Excellence: • Self-accepting, self-directing • Free from distortion, restriction • Stillness, continuity, interconnection • Embrace paradox and unknowing Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

11. Focus SERVICE TO HUMANITY Long-term perspective. Future generations. Ethics. 7 WISDOM/VISIONARY COLLABORATION WITH CUSTOMERS & THE LOCAL COMMUNITY 6 Strategic alliances. Employee fulfillment. Environmental stewardship. MENTOR/PARTNER 5 DEVELOPMENT OF CORPORATE COMMUNITY INTEGRATOR/INSPIRER Positive, creative corporate culture. Shared vision and values. CONTINUOUS RENEWAL 4 FACILITATOR/INFLUENCER Promotes learning and innovation. Team builder. Empowers others. BEING THE BEST. BEST PRACTICE MANAGER/ORGANIZER 3 Productivity, efficiency, quality, systems and processes. RELATIONSHIPS THAT SUPPORT ORG NEEDS 2 RELATIONSHIP MANAGER Good communication between employees, customers and suppliers. PURSUIT OF ORG VALUE & MISSION 1 CRISIS DIRECTOR Able to manage adversity. Directive. Willing to take charge. The Seven Levels of Leadership Excellence Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

12. Leadership Development Journey - Individual 11 Assessors' Top 12 Values (2003) 12 Assessors' Top 12 Values (2004) humor/fun (8) passion (8) high standards (7) caring (6) honesty(6) working together (6) balance (home/work) (5) respect (5) commitment(4) dependable (4) development for all (4) mentoring (4) commitment(8) customer service (6) integrity (6) caring(5) high standards (5) honesty(5) humor/fun(5) information sharer (5) continuous improvement (4) employee recognition (4) fairness (4) passion (4) 6 Matches (walk the talk measurement) PL = 12-0 IRO (P) = 4-6-2 IRO (L) = 0-0-0 PL = 12-0 IRO (P) = 5-4-3 IRO (L) = 0-0-0 LEGEND Orange = Values match P = Positive I = Individual L = Potentially Limiting R = Relationship (hollow dots) O = Organizational Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE Cultural Transformation Tools/The XLR8 Team, Inc. Leadership Values Assessment October 2004

13. C T S Leadership Development Journey - Group Current Desired 7 6 5 4 3 2 1 CTS = 43 - 18 - 39 CTS = 59 - 26 - 15 Entropy = 9% Entropy < 6% C = Common Good T = Transformation S = Self-interest All Value Votes Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE Cultural Transformation Tools Figure 2: Leadership Entropy October 2005

14. Static Growth Output Explosive Chaotic Static Disruptive catalyst Disruptive catalyst Disruptive catalyst Chaotic Explosive Static Chaotic Explosive Explosive Learning Time Critical Support Critical Support Critical Support Leadership Development Pathway Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

15. IHE Leadership Program • Tailored to group dynamics and individual needs • Qualitatively and quantitatively measured for results and impacts • Target at two levels, personal development and system change • Ongoing support plan to activate performance and embed change • Aim to transfer training and coaching skills to an organisation as internal capability • Utilise world leading contents and best practice tools • Customised to support strategic destination, training as means to an end Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE

16. “Who are you?” Cultivating Human Excellence in People and Organisations Copy right contents, not to be used for commercial purposes without prior permission from IHE