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Success.. School, Work, Life. Let’s start with a test. Answer with a “Yes” or “No”. Good grades will surely make me successful and help me find a job! Yes or No.
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Let’s start with a test. Answer with a “Yes” or “No”.
Good grades will surely make me successful and help me find a job!Yes or No
When I start looking for a job, I should not include my activities in the community or church organizations in my resume.Yes or No
What do we hear from our friends? I want to go abroad. What should I do? I don’t even know I want to do. 3rd year na. Anona?? My mother has been encouraging me to go aboard. I am scared. I don’t want to. I really want to pursue my dream and become a chef. Should I do it? How do I make sure I am able to do the job I like? Parangwalanamanakongnatutunansa school eh. Bakitganito?
But we need to address issues constraining supply by improving career marketing, training, and education programs ~1.2M Alternative pools leveraged Annual supply Effective addressable supply Per annum ~562K Current IT-BPO Industry supply estimates 1.2M HS ~112K Drop outs ~160K Traditional pool of entry-level talent Annual supply of tertiary graduates ~450K ~40K ~200K 80K–100K 30K–40K 50K–60K Total Secondary education pool Total Tertiary education pool Won’t consider IT-BPO as career Loss to higher education, migration Lack of employable skills Employable tertiary education pool Career switchers (nurses, retail) and high school (Grade 10) 87%-88% 11%-13%
Retirement Preparing for retirement Stage 10: Retirement Regaining your career Stage 9: Disengagement Doubts about career Stage 8: Maintain momentum or regaining it Seniority Stage 7: Mid-career crisis, reassessment Acceptance at work Stage 6: Gaining of tenure, permanent membership First demands of work Stage 5: Gaining of membership First job Stage 4: Basic training, socialization School Stage 3: Entry into the world of work Childhood Stage 2: Education and training Stage 1: Growth, fantasy, exploration Stages in a Career
How do you prepare for employability? EMPLOYMENT OR ENTREPRENEURSHIP I can do I like to do What companies need to do
What I like to do • Values • Interest and hobbies • Friends or people you like to be with • Places you enjoy
What I can do • Skills & Competencies (acquired through experience or training) • Reading • Math • Technical • Engineering • Accounting • Health Care • Interpersonal • Communication
What companies/ business need • Technical Competency • Behavioral Competency • Initiative • Communication • Critical Thinking
Success in Life“Fitting all the pieces together” Job Requirement
Initiative Technical Job Requirement Communication Critical Thinking What should I focus on?
Based on PMAP survey… 40% of applicants fail on behavioral competency. Most of these are new graduates.
How do you prepare for the future? Technical Skills • Learn to get your hands dirty • Update on the latest technology • Ask • Internship or on-the-job training
How do you prepare for the future? Initiative • Academic excellence • Extra-curricular Activities • Volunteer in church or civic organizations • Part-time jobs
How do you prepare for the future? Critical Thinking • Ability to lead and follow • Extra-curricular • Sports • Learn problem solving techniques
How do you prepare for the future? Communication • Written – Thesis, Project Studies, etc. • Verbal – Speak English • Effective Presentation – Audience • Language Skills
The Philippines’ IT-BPO industry has grown rapidly since Road Map 2010 was launched in 2007 Philippine IT-BPO industry size 2006-2009; US$ billion x% YoY Growth CAGR: ~23% ~20% ~14% ~26% ~50% # FTEs (~‘000) 240 300 370 423 525 Global share1 5% 6% 6% 7% 8% 1 Philippines IT-BPO market as percentage of global offshore services market, in revenue terms Sources: BPAP; Everest analysis
The global offshore services market is growing at a healthy but slower pace, and will more than double by 2016 256-268 Global offshore services market size US$ billion CAGR: 10-15 % 136-144 CAGR: ~15 % 105-125 98-110 94-106 76-88 62-74 65-80 63-71 60-68 120-124 50-58 42-50 IT/ESO 40-45 35-39 34-38 BPO 26-30 20-24 Number of offshore jobs (millions) ~7.6 ~2.3 ~2.7 ~3.4 ~3.6 ~3.8 Sources: Everest analysis; NASSCOM
IT-BPO Projections to 2016 Philippines IT-BPO industry US$ billion PPP CAGR: ~19% CAGR: 22% CAGR: ~25% CAGR: 14.5% CAGR: 9% 2006 2009 2010 Low-end 2016 Baseline 2016 Road Map 2016 9.0% 7.0% 6.0% 2.7% 4.5% 4.8% % of GDP Direct employment US$15 billion US$20 billion US$25 billion 240K 423K 525K 680K 900K 1.3M Taxes on Wages Indirect employment 600K 1100K 1325K 1700K 2250K 3.2M Sources: BPAP data; Everest analysis; World Bank and IMF projections
Contact centers are one segment of the Global IT-BPO Industry. Look at what our success in that segment has done for the economy. Now, what if we could replicate that success in higher value slivers of this growing industry? The industry is evolving and is well-positioned to exploit new market opportunities Sources: BPAP
Basic Competencies Needed in the IT-BPO industry • Basic Skills • Learning Ability (Verbal and Numerical) • English Proficiency • Perceptual Speed and Accuracy • Computer Literacy • Behavioral • Service Orientation
How do pilots know what path to take traveling from point A to point B? A: They plan their flight and fly their plan. Everything starts with a PLAN!
Begin with a plan, assess your competencies and continue to improve yourself. So, where are you now?
Initiative • Communication Skills • Critical Thinking
Ways to Learn • Explore • Experience • Read • Do not just watch the play… be part of the play
So How can you show/practice these competencies – in school? At home? • Initiative • Communication Skills • Critical Thinking
Good grades will surely make me successful and help me find a job! NoGood grades are indications of accomplishments. However, you need more than good grades to be successful. Companies look for a well rounded applicant.
When I start looking for a job, I should not include my activities in the community or church organizations in my resume. No They should be included especially if they are relevant to your accomplishments. Leadership qualities and ability to work with others are important considerations.
I should only apply in jobs I know today. NoJobs that existed several years back may not be existing today. The job you may be having years from now may not exist yet. Therefore, be open. Traditional courses = traditional jobs
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Thank you! Email: pennybongato@bpap.org Facebook: http://www.facebook.com/penny.bongato Linkedin: https://www.linkedin.com/in/pennybongato