CORPORATE OVERVIEW: A CompuCom Snapshot

1. CORPORATE OVERVIEW:A CompuCom Snapshot

2. Introduction Getting to Know CompuCom Systems INTEGRATING IT. DELIVERING VALUE. • Who we are • What we do • How we’re unique • Who relies on us • Why select us

3. Who We Are Purpose, Commitment, Values “CompuCom is committed to helping your business perform at peak levels by delivering IT services of excellent quality and enabling you to drive greater business value. And we do it better than anyone else.” James W. Dixon President & Chief Executive Officer CompuCom Systems, Inc. 3

4. Who We Are CompuCom Quick Facts WE ARE AN ESTABLISHED IT PROVIDER WITH A STRONG TRACK RECORD OF SUCCESS. • U.S. Based Company Headquartered in Dallas, Texas • Founded in 1987 • Financially Strong with over 17 years of Profitability • Thousands of clients in various industries • 100+ sales and service locations across North America • 6,200+ associates • 42,000+ industry certifications • 1,000+ application services consultants with Microsoft, IBM, and Sun Microsystems expertise • Consistent Service Delivery Methodology • ISO 9001:2000, ITIL, and Six Sigma certifications • Operational Centers in New Jersey, Texas, Georgia, Colorado, Washington State and Toronto, Ontario • Recognized by leading IT industry analysts as a leader in service desk, deskside support, and service excellence • Longstanding relationships with top service providers, hardware manufacturers, and software publishers • Owned by Platinum Equity, which has 45,000 employees and $8+ billion in revenue, operates 22 businesses, and is #18 on Forbes’ America’s Largest Private Companies list

5. Who We Are Purpose and Commitment COMPUCOM IS COMMITTED TO DELIVERING MEASURABLE VALUE FOR OUR CLIENTS. CompuCom Systems is a leading IT managed services provider that helps organizations maximize resources and achieve continuous improvement. Our unique Integrated Infrastructure Management™ solution, coupled with our consulting and application services, enables clients to advance the effectiveness of their technology infrastructures, while driving down costs, improving quality, and expanding the business value they derive from IT.

6. Who We Are Core Values COMPUCOM’S CORE VALUES ARE CENTRAL TO WHO WE ARE AND HOW WE DO BUSINESS. • Win/Win • A successful business outcome happens when all parties have a win—our customers, associates, partners, and shareholders. • Integrity • We do what we say we are going to do. • Excellence • We are committed to delivering excellence in everything we do. • Respect • We respect the rights and dignity of each individual. …with a sense of urgency!

7. What We Do Services, Hardware, Software CompuCom helps you accomplish your business objectives by providing the comprehensive strategy, assessment, procurement, implementation, integration, and support services that will help you derive maximum value from your IT operations. 7

8. What We Do Services COMPUCOM PROVIDES A COMPREHENSIVE SUITE OF INTEGRATED IT SERVICES. • Managed services • Integrated Infrastructure Management™ • Service desk support • Deskside support • Install/move/add/change support • “Break/fix” hardware and software support • Remote device monitoring and management • Enterprise operations center • Systems integration • Asset life cycle management • Event technical support • Business continuity/disaster recovery

9. What We Do Services (Continued) COMPUCOM PROVIDES A COMPREHENSIVE SUITE OF INTEGRATED IT SERVICES. • Application services • Contract consulting and staffing • Quality assurance and testing • Custom development • Professional services • Technology consulting • Assessments • Implementations • Rollouts and migrations • Training • Authorized service centers • Warranty repairs • Asset redeployment and disposal • Parts management

10. What We Do Software OUR RELATIONSHIPS WITH PROMINENT SOFTWARE PUBLISHERS ARE VERY STRONG. • Procurement • Licensing • Compliance • Reporting • Training • Partners • Adobe/Macromedia • Altiris • AttachmateWRQ • BEA • BMC Software • Business Objects • Citrix • CA • Hewlett-Packard • IBM • LANDesk • McAfee • Microsoft • NetIQ • NetManage • Novell • Symantec • Trend Micro • VMware • Websense • WebTrends

11. What We Do Hardware COMPUCOM IS A VENDOR-INDEPENDENT HARDWARE PROVIDER WITH KEY PARTNERS. • Procurement • Configuration and imaging • Logistics and distribution • Supply chain management • Authorized warranty repairs • Partners • American Power Conversion • Apple • Cisco Systems • EMC • Emulex • Epson • Hewlett-Packard • Hitachi • IBM • Kingston Technology • Lenovo • Lexmark • NEC • Network Appliance • Panasonic • Sony • Sun Microsystems • Toshiba • ViewSonic • Xerox

12. How We’re Unique Integrated Infrastructure Management™ CompuCom is committed to helping you achieve synergy among your IT services, hardware, software, processes, and business strategy through our unique Integrated Infrastructure Management™ solution. 12

13. How We’re Unique CompuCom is Different WE ARE A SINGLE-SOURCE FOR INTEGRATED SERVICES, SOFTWARE, AND HARDWARE.

14. How We’re Unique Integrated InfrastructureManagement™ (IIM) COMPUCOM’S IIM APPROACH DELIVERS GREATER EFFICIENCY AND EFFECTIVENESS. • CompuCom leverages our Integrated Infrastructure Management™ (IIM) solution—a unique, proven methodology that assesses the maturity of your IT organization’s integration—to enable you to: • Better integrate the management of your IT services, software, and hardware • Favorably rebalance your ratio of on-site, remote, and self-assisted support

15. How We’re Unique IIM Maturity COMPUCOM EXCELS AT HELPING OUR CLIENTS MATURE THEIR IT INFRASTRUCTURES.

16. Who Relies on Us Thousands of Clients Across North America CompuCom serves a diverse clientele—several thousand strong—across a variety of industries. And we are proud of the many longstanding relationships we have developed with our clients over the past 19 years. 16

17. Who Relies on Us Clients COMPUCOM HAS A STRONG, VARIED CLIENT BASE ACROSS NORTH AMERICA. • Thousands of Fortune 1000 and mid-market clients • Locations and engagements all across the United States and Canada • High contract expansion and renewal rates • High client referenceability rates

18. Who Relies on Us Technical Expertise COMPUCOM’S CLIENTS LOOK TO US FOR TECHNICAL KNOW-HOW AND LEADERSHIP. • ISO 9001:2000, ITIL, and Six Sigma certifications • Microsoft Premier certifications • Gold Certified Partner for Support Services, Enterprise Management, and Security Solutions • Certified Professional (MCP) for Technology Implementation • Cisco Systems Gold Certified Partner in the USA and Authorized Wireless LAN Specialization • Certified Information Systems Security Professional (CISSP) certification • SSPA Support Center Practices (SCP) certification • CompTIA A+ certification (90%+ of all field service associates) • CompuCom’s internal service desk, customer service, technical troubleshooting, and client-specific certifications (100% of all service associates)

19. Who Relies on Us Industry Expertise COMPUCOM HAS EXPERIENCE IN A NUMBER OF KEY INDUSTRIES. • Financial services • Retail • Fast food • Energy and utilities • Manufacturing • Travel and hospitality • Healthcare • Telecommunications • Information technology

20. Why Select Us Performance, Quality, Value CompuCom offers a unique combination of IT services, hardware, and software. We deliver “tier one” quality and performance at a “tier two” cost. And our integrated approach drives improved efficiency and effectiveness, and therefore, greater value for our clients. 20

21. Why Select Us Quality and Performance COMPUCOM’S PERFORMANCE IS A DIRECT RESULT OF OUR FOCUS ON SERVICE QUALITY. • Client satisfaction rates that consistently exceed industry-accepted standards • Associate retention levels that are considerably higher than industry averages • Recognition for excellence from leading IT industry analysts and the industry itself

22. Why Select Us Recognized Excellence COMPUCOM HAS RECENTLY RECEIVED NUMEROUS IT INDUSTRY ACCOLADES. • Named a “Strong Performer” in Forrester Research’s Wave™ Report on the Integrated Service Desk and Desktop Outsourcing Market - 2006 • Ranked as a Help Desk and Desktop Support Services Leader in Gartner’s Magic Quadrant report • Winner of the Help Desk Institute’s Team Excellence Award in 2005; finalist in 2004, 2003, 2002 and 2000 • Diamond Customer of the Year Achievement Award from AIT Worldwide Logistics - 2005 • Ranked #113 on InformationWeek 500 Listing of Technology Innovators - 2005 • Winner of the Outsourcing Center’s Best Process Improvement Award for E.&J. Gallo Winery (in conjunction with the Sourcing Interests Group) • Winner of SSPA’s Outsource Support Providers, Help Desk, and Hall of Fame Achievement STAR Awards • Winner of IBM’s Best of the West Customer Services, Customer Engineer of the Year, Premier Status, and Top Performer—International Information Systems Awards • Winner of Hewlett-Packard’s AllStar Partner Award • Winner of RealMarket’s User’s Choice Award

23. Why Select Us Our Value Proposition COMPUCOM OFFERS YOU… • A unique combination of IT services, Application Services, Software, and Hardware • “Tier one” quality at a “tier two” cost • An integrated approach that drives effectiveness and efficiency, and therefore, delivers business value CompuCom Systems INTEGRATING IT. DELIVERING VALUE.

24. Now that you know CompuCom,we’d like to get to know you…