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Running a SAM-based Computer Literacy Program

Running a SAM-based Computer Literacy Program. Sandra Neill and Miguel Roman George Brown College Toronto, Canada. Outline. About George Brown About us Our team Context SAM@GBC Beyond the bricks. George Brown College. Downtown Toronto, Canada

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Running a SAM-based Computer Literacy Program

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  1. Running a SAM-based Computer Literacy Program Sandra Neill and Miguel Roman George Brown College Toronto, Canada

  2. Outline • About George Brown • About us • Our team • Context • SAM@GBC • Beyond the bricks S. Neill & M. Roman George Brown College

  3. George Brown College • Downtown Toronto, Canada • Two campuses + satellite at Ryerson University • 14,000 fulltime students • 50,000 continuing-education students S. Neill & M. Roman George Brown College

  4. About us • Sandra Neill, Miguel Roman • Learning Innovations and Academic Development (LIAD) • Computer Skills and Application (CSA) S. Neill & M. Roman George Brown College

  5. About us: CSA • 6000+ students/year • Suite of five basic~intermediate computer skills courses covering a range of Microsoft applications • Three dedicated labs, one at each campus S. Neill & M. Roman George Brown College

  6. Our Team • Sandra • Curriculum design • Course & section building • Database front end processes • Feedback & evaluation • Day-to-day program administration. S. Neill & M. Roman George Brown College

  7. Our Team • Miguel • Database back end & automation of processes • Custom datafiltering to populate sections with Banner data • Query & derive final course grades • Grade load to Banner. S. Neill & M. Roman George Brown College

  8. Our Team • Other team members include • Systems administrator (server/labs/hardware/image) • Two course coordinators (administration & student issues) • 8 computer skills teaching assistants to staff labs & tutor students S. Neill & M. Roman George Brown College

  9. Context • Province of Ontario mandate for generic skills includes basic computer literacy • Computer Skills and Applications (CSA) program was created in 1995 to address this mandate S. Neill & M. Roman George Brown College

  10. CSA • Almost every incoming student in diploma or degree-oriented studies takes a Computer Skills and Applications course • 6000+ each year S. Neill & M. Roman George Brown College

  11. SAM@GBC • CSA rolled out Skills Assessment Manager as its course delivery platform in May 2004 S. Neill & M. Roman George Brown College

  12. SAM@GBC • Flagship course is a four-module basic applications class: • Windows, Word, Excel, Internet Explorer • Students who arrive at GBC well-prepared can take a for-credit Challenge Test • Also delivered using SAM S. Neill & M. Roman George Brown College

  13. SAM@GBC • Three-step test-training-test path • Students begin with an assessment • Then receive custom training on the tasks they could not complete • Followed by an exam on the same tasks. • Assessment eliminates the tasks they can already do • Students must learn and test successfully on 80% of the tasks they were unable to do in the assessment. S. Neill & M. Roman George Brown College

  14. SAM@GBC • Assessment & exam must be done in CSA lab • Training can be done anywhere • Software available for overnight rental from GBC library • Custom training remains available right up until the exam deadline • Three attempts at each exam S. Neill & M. Roman George Brown College

  15. SAM@GBC • Continuing-education and Access programs are a little different • Two-step path of full training on all tasks first, followed by a test • No assessment, no customized training • Seems to work better with these groups S. Neill & M. Roman George Brown College

  16. SAM@GBC • CSA Program partners with GBC Staff Development office • Staff Development uses SAM to train staff and faculty in use of MS applications • Staff Development will also use SAM to test job applicants when job requires proficiency in MS applications S. Neill & M. Roman George Brown College

  17. CSA in the community • Partners participate in our basic computer course • On successful completion, participants receive a college credit • Frontier College • Fred Victor Centre • Jewish Vocational Services S. Neill & M. Roman George Brown College

  18. SCT Banner SAM The Big Picture CSA Database S. Neill & M. Roman George Brown College

  19. SCT Banner Student Registrations • SCT SIS Database • SAM gets its student data from the SCT Banner database. • This population is started through an initial SQL extract for each section in Sam and then kept synchronized through daily SQL extracts from the Banner database. S. Neill & M. Roman George Brown College

  20. Data Translation • CSA Database • We maintain our own database which mirrors the SAM database but contains additional information not necessary for SAM. • This allows us to translate the business rules of our institution to suit SAM and vice versa. CSA Database S. Neill & M. Roman George Brown College

  21. SAM Database Updates • SAM Database • SAM database snapshots are sent periodicallyby • Course Technology; we load these into our CSA database. • The SAM data is combined with our SIS student data in the • CSA database. • This allows us to do periodic data integrity checks between • the SAM database and produce custom reports during an • active Term. S. Neill & M. Roman George Brown College

  22. SCT Banner Grade Process CSA Database Final Grade calculation is performed in the CSA database, then formatted for upload to the SCT SIS database. S. Neill & M. Roman George Brown College

  23. Archive Final reports are produced and all data is archived for future reference in the event of any discrepancies or grade challenges S. Neill & M. Roman George Brown College

  24. Questions • Thanks for coming! • Contact us at: mroman@gbrownc.on.ca sneill@gbrownc.on.ca S. Neill & M. Roman George Brown College

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