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Hyland Software State of the Union – DataBank Kansas City UGM. f or all of our s takeholders. Be a great c ompany. Corporate Strategy at Hyland Software. Strategically Focused on Our Customers. Hyland Software’s corporate strategy is to focus on our customers first, and always.
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Hyland Software State of the Union – DataBank Kansas City UGM
for all of our stakeholders Be a great company
Corporate Strategy at Hyland Software Strategically Focused on Our Customers Hyland Software’s corporate strategy is to focus on our customers first, and always.
Our GOAL is be the dominant independent company in the ECM market with the best portfolio of products, solutions, and services.
Exclusively focused on Enterprise Content Management • 20 years experience • A recognized leader • Market share • Product innovation • Customer service
OnBase Solution Framework Measure Process Access Integrate Store Capture
Key Personnel Changes • Bill Priemer – new CEO • Ed McQuiston – new VP of Global Sales • Bill Kavanaugh – new Director of US Channel
Leader in the Gartner Magic Quadrant
London, UK HQ: Westlake, Ohio Andover, MA Lincoln, NE Tokyo, Japan Irvine, CA Charlotte, NC Tampa, FL 1,600 Employees São Paulo, Brazil
A National Top Workplace • At #18, Hyland was the highest ranked among all tech companies. • The largest ever survey of US companies: polled over one million employees from 872 large firms. • Scores based on factors including leadership, corporate values, training and employee benefits. • www.topworkplaces.com
About Hyland Software 2012 annual revenue $238M
About Hyland Software DataBank Platinum Partner Diamond Support Partner
Growth Strategies Focus on Industry Solutions Continuously Innovate Extend our Global Reach Expand our Partner Ecosystem Acquire Complementary Companies Deliver Exceptional Customer Care
Focus on INDUSTRY SOLUTIONS
3000 customers 1,200 customers 500 customers 1,200 customers 400 customers 4,300 customers Manufacturers Distributors Retailers Logistics State County Local Universities Community Colleges Hospitals Home Health Outpatient & Ambulatory P&C Life Health Banks Credit Unions Investments ERP Integration Payables Receivables Contracts HR Social Services Finance & Administration Courts & Justice Public Works Admissions Enrollment Transcripts Financial Aid Development Administrative Clinical EMR Integration HIM Patient Financials New Business Underwriting Claims Correspondence Reports Check Imaging Signature Cards Loan Processing
Continuously INNOVATE
Investment in Research and Development (As a percentage of annual revenue) 30% more than the industry average* 15% 11.5% Hyland Software Industry Average *Based on the FY2011 annual reports for EMC, IBM, OpenText, Microsoft and Oracle
Customer-Driven Development at Hyland Software Functionality You Can Use SINCE 2009 6,000 CUSTOMER DRIVEN ENHANCEMENTS
Research and Development at Hyland Software Keeping Your Solution Viable • 100% of R&D committed to OnBase • No outsourced development • One product tester for every developer
COMING SOON….. OnBase 13
Current Product Priorities • Enterprise Requirements • Usability • Mobility • Advanced Capture • Case Management
OnBase offers the broadest range of deployment and licensing options
OnBase Online: 8 Data Centers in 4 Continents • Cleveland, OH • Atlanta, GA • Andover, MA • Ashburn, VA • London • Amsterdam • Sydney • Tokyo, Japan
Extend our GLOBAL Reach
Why Go Global? • Global leadership aspirations • >50% of the market • Global Customers
Expand our PARTNER Ecosystem
2009, 2010, & 2011 Best Channel Vendor & Best Channel Product by Business Solutions magazine
ACQUIRE Companies with complementary technologies and expertise
Recent Acquisitions • SIRE Technologies • Enterprise Consulting Partners • AnyDoc
Customer-driven software enhancements Technical Support Training OnBase Community Net Promoter Score
Community of OnBase Professionals at Hyland Software Empowering a Community, One User at a Time
Community of OnBase Professionals at Hyland Software Empowering a Community, One User at a Time
OTTC 2013 September 15-20, Las Vegas, Nevada
98% OF ONBASE CUSTOMERS RENEW MAINTENANCE EACH YEAR
“Hyland's corporate commitment to its customers as well as its employees, make it one of the top companies in the industry, as well as the country.” “I am really amazed at how quick OnBase is to expand it's services into other needed areas within our industry.” “You have no idea how much the decision helped our company to automate our processes. Worth every penny.” “Your software is the only one that has met all of my expectations and more.”