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Explore motivation theories and techniques to influence follower satisfaction and performance. Delve into need theories, cognitive approaches, and situational strategies for motivating individuals. Critique and recommend approaches for motivating staff at the Blue Gardenia.
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Motivating Others Dr. Martha Reavley Odette School of Business University of Windsor
“Some players you pat their butts, some players you kick their butts, some players you leave alone.” • Pete Rose
Topics of Discussion • What are Motivation, Satisfaction and Performance? • Understanding and Influencing Follower Motivation
Motivation, Satisfaction and Performance • How would define each? • What are the links between them?
Understanding and Influencing Follower Motivation • Need Theories • Individual Differences Approaches • Cognitive theories • Situational Approaches
Need Theories • Hierarchy of needs • Aldefer’s ERG theory
Individual Differences in Motivation • Individuals vary substantially in terms of achievement orientation and how intrinsically motivating they find a particular task
Cognitive Theories • Equity Theory • Expectancy Theory • Goal Setting Theory
Situational Approaches • Herzberg’s Two factor Theory • Job Characteristics Model • Acognitive approaches (OB MOD)
Case • Motivating the Staff at the Blue Gardenia • critique the approach and make recommendations on motivating the staff