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WE BAD: Women’s Equitable Breast Cancer Awareness & Detection

WE BAD: Women’s Equitable Breast Cancer Awareness & Detection. Eban Experience Session II June 17, 2011. Aim. Goal is to increase screening mammography rates for Hmong and Somali patients.

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WE BAD: Women’s Equitable Breast Cancer Awareness & Detection

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  1. WE BAD:Women’s Equitable Breast Cancer Awareness & Detection Eban Experience Session II June 17, 2011

  2. Aim • Goal is to increase screening mammography rates for Hmong and Somali patients. • Aim is to identify specific community outreach strategies to increase breast cancer awareness and decrease barriers.

  3. Team Members • Becky Anderson, RT, Radiology Tech Consultant • Judy Cannon, RN, Mgr. Regions Breast Health Center • Ruth Canon, RT, Radiology Tech Consultant • Marybeth Causse, RN, Care Delivery Supervisor, Riverside Clinic • Kalue Her, Community Advisor • Aida Ibrahim, Community Advisor • Dave Johnson, Regional Clinic Director • Ken Nordberg, Manager, Radiology • Ka Zoua Vang, Community Advisor • Linda Wiitala, Special Populations Project Coordinator

  4. Breast Cancer ScreeningA Brief History of Our PDSAs Scripting for providers Same-day mammogram process Phone call outreach process Race/payer Integrated into reports Outreach resumed Outreach stopped for system upgrade 4

  5. 2010 Results of Breast Cancer Screening Improvement Strategies Performed 4,918 same-day mammograms and 2,260 of those were for high-risk women targeted by disparities improvement strategies. Made over 9,778 phone calls, contacted approximately 8,380 patients, and scheduled 20% of those patients for their mammograms.

  6. What Do We Do Next? – EbanCommunity Outreach Workflow Framework Start of Community Outreach Identify and Understand the Issue Determine Specific Communities of Focus Meet with Key Community Leaders and Organizations Assessment of Community Needs and Resources Build a List of Your Stakeholders Development of Outreach Strategies & Education Materials Continue & Share Best Practice Implement and Evaluate Outreach Strategies

  7. Plan-Do-Study-Act (PDSA) Cycles:

  8. Plan-Do-Study-Act (PDSA) Cycles:

  9. Plan-Do-Study-Act (PDSA) Cycles:

  10. Plan-Do-Study-Act (PDSA) Cycles:

  11. Group meets twice monthly, CAs requested at one, optional at other; CAs toured mammography facility; CAs provided link to MDH staff working on similar issue & are invited to participate in follow-up meeting with them. How have you integrated your community advisor into your improvement work?

  12. Successes & Challenges • Main Successes • Valuable feedback on internal processes from CA; • Meeting set up with MDH-Sage personnel resulting from CA referral; • CIM now providing language & country of origin data. (Thank you!) • Challenges • Time & availability constraints (staff & volunteers, e.g. school, travel, etc.); • Communication with CAs & other outside contacts.

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