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MCV PHYSICIANS ANNUAL MEETING

MCV PHYSICIANS ANNUAL MEETING. OCTOBER 25, 2007 Part 3. MCV PHYSICIANS ANNUAL MEETING. OCTOBER 25, 2007 Ambulatory Care Jalana L. McCasland, MPA, CHE Vice President, Ambulatory Care. Ambulatory Operations. Volume Significant Accomplishments Gold Standard

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MCV PHYSICIANS ANNUAL MEETING

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  1. MCV PHYSICIANSANNUAL MEETING OCTOBER 25, 2007 Part 3

  2. MCV PHYSICIANSANNUAL MEETING OCTOBER 25, 2007 Ambulatory Care Jalana L. McCasland, MPA, CHE Vice President, Ambulatory Care

  3. Ambulatory Operations • Volume • Significant Accomplishments • Gold Standard • Patient and Physician Resource Center

  4. Trended Consolidated Clinic Visit Volume Results Increase over prior year 5.8% 4.0% 1.4% 5.5%

  5. FY 2007 Consolidated Clinic Visit Volume Results • FY07 visit volume is 421,350 • 5,679 or 1.4% higher than FY06 Actual of 415,671 • 6,793 or 1.6% higher than FY07 Budget of 414,557

  6. Consolidated Clinics - Trended Quarterly Comparison Visit Volume FY06 – FY08 Budget

  7. Visit Volume Summary – moving into FY08 Budget

  8. New Visit Volume Summary

  9. Consolidated ClinicsFY07 Net Revenue and Expense Per Visit

  10. Ambulatory OperationsSignificant Accomplishments Operations: • Continued consolidation of Ambulatory Clinics; broadened depth and scope of leadership team • Assumed management responsibility for the Sleep Lab; significant upgrades required • Opened VCU Spine Center, our first multi-disciplinary clinic • Continued meeting with Departments to streamline schedules: • 175 providers inactivated • 165 appointment types deleted

  11. Ambulatory OperationsSignificant Accomplishments Operations continued: • Developed standardized “Welcome Letter” for new patients • 23,520 letters produced since start in 6/4/07 • Developed standardized no-show letters • Completing install of Televox appointment reminder system • 22 new departments added; 13 existing depts modified • All sites to be completed by December 2007

  12. Ambulatory OperationsSignificant Accomplishments Reporting: • Developed additional management tools: • Parking valet report • Weekly Flash Volume Report • Monthly Volume Dashboard • Automated PAAR; provide monthly report back to the department along with 3rd available to help with building your clinical practice.

  13. Ambulatory OperationsSignificant Accomplishments Financial: • Re-couped $213k overpayment to VCU for CERSA employees. • Re-aligned $1M in drugs, labs and supplies revenue to individual clinics. • Re-aligned revenue and expense between hospital/clinics: • Radiology and VCU Sports Medicine • BMT and Dalton Oncology • Audited Iron Mountain storage (Savings – $12k). • Completed Stony Point downstream revenue analysis.

  14. Stony Point Arrived Visit Volume FY06 and FY07 *Multispecialty Area includes Internal Medicine Specialty, Neurology, Neurosurgery, and Surgery. WHC includes Ob/Gyn, Surgery, Psych, and Human Genetics.

  15. Stony Point Trended VolumeClinics and Ancillaries

  16. Stony Point Downstream Revenue AnalysisWithin Stony Point from Patients New to VCUHS Via Stony Point

  17. Stony Point Downstream Revenue AnalysisOutside Stony Point from Patients New to VCUHS Via Stony Point

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