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NPSA and cleanliness. Vicki Finlay Healthcare Cleanliness Lead. So what do we do?. 3 distinct areas. National Reporting and Learning Service National Clinical Assessment Service National Research and Ethics Service. NRES and NCAS. NRLS. What do we respond to?.
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NPSA and cleanliness Vicki Finlay Healthcare Cleanliness Lead
3 distinct areas • National Reporting and Learning Service • National Clinical Assessment Service • National Research and Ethics Service
What do we respond to? • Patient and Public Expectations • Policy Drivers • Regulatory Drivers
The vision… SUPPORTING INFORMING • Peat programme • NSOC scores • RLS Supporting organisations and staff to do the right thing Are we doing enough of this? How could we improve? INFLUENCING • Work with stakeholders on the cleanliness agenda • Developing guidance • Issuing alerts 7
Some ideas… • Improve feedback and action planning capacity of PEAT • Targeted support for those organisations in difficulty • Contribute to the research agenda
Patient and Public Expectations • NHS Care has improved significantly in some important respects and most patients are highly appreciative of the care they receive, but despite pockets of excellent practice the service as whole is far from patient-centred. Picker institute 2007
Patient and Public Expectations In a 2007 poll undertaken by the NPSA, 99% of those asked stated they believe a clean hospital to be vital in protecting them against infection.
And if you’re still not convinced…. Poor standards of cleanliness (and “superbugs”)has regularly been in the top 5 issues mentioned by the public as the biggest problems facing the NHS. Public Perceptions of the NHS – Tracking Survey IPSOS MORI
Failures in confidence Patients will use what they can see as a proxy measure for what they can’t… Patients who see a dirty front entrance may assume the operating theatres are dirty Patients who meet a rude car park attendant may assume the nurses are uncaring 14
Main policy drivers Code of Practice Standards for Better Health
Annual Assessments against core standards Hygiene code inspections Future regulation requirements of CQC Regulatory drivers...
Results Report from a sample of 51 Trusts 24 had no breaches relating to clean and suitable environment 27 did not comply with 4c (for 1 it was a material breach) 31 did not comply with 4d 18 breached both 11 breached 4e 11 breached 4f (3 material)
Thankyou! vicki.finlay@npsa.nhs.uk 07989484029