Welcome Registration Staff In-service

1. WelcomeRegistration Staff In-service

2. Information UAMS considered a black hole

3. Centralization of Referring Physician Information • Synchronized • Centralized • Accurate • Accessible 3,657updates made to PROU in 2009

4. Referring/Primary Care Physicians Medipac/Registration Workstation Requirements

5. PCP ID Field Why is it important? Medicaid/Insurance Providers will not pay if missing or incorrect

6. Referring ID Field Why is it important? Needed for proper patient follow-up treatment

7. ChartScript Transcription System/Logician Fax Tool Required for patient notes to fax to Referring and PCP

8. Capturing the PCP/Referring Physician Ask the following: • Who is your family doctor (PCP) - the one you see when you have a cold or the flu? • Is there a physician who sent you to our hospital that needs to receive follow-up information?

9. Adding the PCP physician If there is no referral on file when adding a PCP physician on Medicaid patients, you must make a note in the CPI comments field for the billing office.

10. Professional Selection screen includes City and State

11. Fields in Medipac for Additional Referring Physicians

12. Professional Master List • Use #52334, as a temporary entry • Put a comment in the patient’s account with the physician’s name What if a physician is missing? Step 1:

13. Professional Master Update Form Fill out the Professional Master Update Form http://physicianlink.uams.edu/ProfMaster Step 2:

14. Professional Master Update Form cont. Step 3: • Physician Relations will update the patient record • If not updated within 24 business hours, email carla@uams.edu

15. Offers Referring Physicians Access to UAMS Medical Records via the Internet • 1,894 Referring Physicians enrolled • 1,142 Staff enrolled • 68,656 Patients enrolled

16. Granting Physician Access • Change the MDOK field to (Y) • The patient or their legal representative signs the Authorization form • Updated daily by system download • UAMS Physicians automatically have access; therefore a form is not required on UAMS physicians

17. Denial of Physician Access • Change the MDOK field to (N) • Patient completes: Denial section of the form

18. Field in Medipac for MD-Link

19. Field in Registration Workstation for MD-Link

20. Printing Authorization Form in Medipac

21. Printing Authorization Form in Registration Workstation with Auto-Print • Check the Print MD OK Form box when checking the Print Profile/Labels box • Two copies of the form will print

22. Printing Authorization Form in Registration Workstation Manually Enter #1064 and the number of copies (2)

23. Printing Authorization Form in Registration Workstation

24. MD-Link Patient Authorization Form ***Form must be on file for all patients*** • Two forms print from Optio and are signed by patient • Scan form to the Authorization Folder • Patient receives other signed copy

25. Patient Authorization Form cont. ***Form must be on file for all patients*** • Yes or No flag will pull forward if form previously completed • Print form on patients: - Who have not completed a form - Who have a change in their physician

26. Thank You Please remember the PCP and the Referring Physicians Our Success at UAMS depends upon your help!