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Progressing HSE&C in a Large Corporation. Paul J Dowd Phoenix Copper limited. Building an Integrated Culture of Success. A SUSTAINABLE SAFE CULTURE OF SUCCESS. VALUES. VISION. LEADERSHIP. PLANNING. MANAGEMENT. RESOURCES. TRAINING. SKILLS. Change Management – Initiative Implementation.
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Progressing HSE&C in a Large Corporation Paul J DowdPhoenix Copper limited
Building an Integrated Culture of Success A SUSTAINABLE SAFE CULTURE OF SUCCESS VALUES VISION LEADERSHIP PLANNING MANAGEMENT RESOURCES TRAINING SKILLS Change Management – Initiative Implementation
Executive Management MotivationsFor Change • “Need to be seen to be doing something that is perceived to be different”, • “Heard from a colleague that this is the new” ‘silver bullet’, • “Want to solve specific (short term) problem”, • “Desperately seeking help”! • “Essential for the sustainable growth of the organisation and the appropriate development & safety of our people”
Latest management trend or fad • Constantly assess the perceived value of initiatives • Sustainable success in HSE&C • engagement of the workforce • integration of the initiatives into the primary business drivers • No commitment unless employees convinced initiatives are appropriate • HSE&C initiatives fully integrated into all aspects of the business • Change is difficult Integration of Initiatives Clear & Integrated Components of the Business Plan
“There is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new” Niccolo Machiavelli 1469 - 1527
Sustainable Success Criteria • Passion • Commitment • Science The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness Three Pillars of Safety Effectiveness
P A S S I O N • Passion is, & must be infectious • Nothing succeeds nor is it sustainable without Passion • Passion for a “cause” is seen to be a “worthy cause” • Vibrancy & consistency of message • Burning desire for continuous improvement Three Pillars of Safety Effectiveness
P A S S I O N S C I E N C E • Science is objective & comparative for option selection • Science is prerequisite to success & counteracts technological hazards • Science provides the intellect for success • Science provides a rational base for decisions & problem solving • Science links performance to Finance Three Pillars of Effectiveness
P A S S I O N S C I E N C E C O M M I T M E N T • Commitment is people taking responsibility - at all levels • Commitment is ALL about Leadership - at all levels • Commitment is constant, consistent & coordinated • Commitment MUST be visible Three Pillars of Safety Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T The Three Pillars of Effectiveness
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T Three Pillars of Safety Effectiveness
Three Pillars – Components for HSE&C • PASSION • Motivational • Inspirational • Personalize/Humanize • Carry & share Images • Vibrancy of message Commitment • Leadership • Persistency • Consistency • Visibility • Communications • SCIENCE • Risk Management • Behavioral • Observational • Systems & Processes • Advanced What is Measured is Managed
Overall:- Overall:- Overall:- 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1 0 0 0 A B C D E A B C D E A B C D E Three Pillars as Performance Measure PASSION SCIENCE COMMITMENT • Motivational • Inspirational • Personalize/Humanize • Carry & share Images • Vibrancy of message • Leadership • Persistency • Consistency • Visibility • Communications • Risk Management • Behavioral • Observational • Systems & Processes • Advanced
Overall:- 2.2 Overall:- 3.2 Overall:- 3.6 5 5 5 4 4 4 3 3 3 2 2 2 1 1 1 0 0 0 A B C D E A B C D E A B C D E Three Pillars as Performance Measure PASSION SCIENCE COMMITMENT • Motivational • Inspirational • Personalize/Humanize • Carry & share Images • Vibrancy of message • Leadership • Persistency • Consistency • Visibility • Communications • Risk Management • Behavioral • Observational • Systems & Processes • Advanced
Three Pillars SCIENCE • Risk Management • Behavioral • Observational • Systems & Processes • Advanced
RISK MANAGEMENT PHILOSOPHY Program Inter-Relationship • Commonprocesses, systems & standards • that provide a consistent approach - • Applicable to allDisciplines:- • Operations • Maintenance • Finance • HSE&C • Metallurgy • Supply Chain Systematic, Practiced and Pre-programmed Response to prevent Escalation & Minimise Consequences of a Catastrophic or Major Event Risk Management Framework Processes &Tools Continuous Improvement Monitoring Management System Crisis Management An Integrated Program that Reflects & Complements all Other Elements HSE&C Program A “Lead” Indicator Applicable to all Disciplines. A Qualitative and Quantitative Continuous Monitoring & Performance Management System
Management of Hazards and Risk Reactive Controls Proactive Controls HAZARDS OUTCOMES People, Processes, Plant & Reputation HAZARDS OUTCOMES HAZARDS OUTCOMES CONFORMANCE MONITORED & MEASURED STANDARDS Prevention & Elimination STANDARDS Reduction & Mitigation “CONTROLS” include the STANDARDS developed to Manage the HAZARD PERFORMANCE ASSESS’T IMS CRISIS MANAGEMENT COMMON MNG'T SYSTEM
Three Pillars PASSION • Motivational • Inspirational • Personalize/Humanize • Carry & share Images • Vibrancy of message
Leadership & Management Too few are strong leadersand managers; too many are strong managers but weak leaders. Critical to blend management (controlling and problem solving) with leadership (motivating and inspiring).John Kotter
Management – a Privilege & a Responsibility Those workers want to know how much you care before they care how much you know. - A manufacturer of farm equipment in Iowa
Diagram of a Typical “People Interaction” Building a Sustainable Safe Culture of Success A A C +/- B +/- C A = Attitude B = Behaviour C = Consequence B Cultureis formed through the reinforcement of behaviors that the Leadershipbelieve is valuedandimportant
Three Pillars Commitment • Leadership • Persistency • Consistency • Visibility • Communications
Leadership & Management Too few are strong leadersand managers; too many are strong managers but weak leaders. Critical to blend management (controlling and problem solving) with leadership (motivating and inspiring).John Kotter
Leadership is the demonstration of your valuesin pursuit of something you believe in. Bill Sternbergh
Leadership People will always attempt to achieve what their Leaders value. • If the Leader values production - people will attempt to achieve the production goals set by the Leader. • If the Leader values safety - people will attempt to achieve safety within the production goals set by the Leader.
EFFECTIVENESS P A S S I O N S C I E N C E C O M M I T M E N T Building an Integrated Culture of Success A SAFE SUSTAINABLE CULTURE OF SUCCESS VALUES VISION LEADERSHIP PLANNING MANAGEMENT RESOURCES TRAINING SKILLS Three Pillars of Safety Effectiveness