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System Center Service Manager 2010

System Center Service Manager 2010. Andrus Mõts. SCSM...?. ITIL/MOF. Integratsioon. AD SCCM SCOM Opalis ( Orchestrator ) Provance …. Service Manager 2010 Paigaldamine?. Üks: MS(F)/DW(V) Kaks: SCSMMS/SQL, SCSMDW/SQL Neli: MS+SQL1, DW+SQL2 + Portaal = (5)

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System Center Service Manager 2010

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  1. System CenterService Manager2010 Andrus Mõts

  2. SCSM...?

  3. ITIL/MOF

  4. Integratsioon • AD • SCCM • SCOM • Opalis (Orchestrator) • Provance • …

  5. Service Manager 2010 Paigaldamine? • Üks: MS(F)/DW(V) • Kaks: SCSMMS/SQL, SCSMDW/SQL • Neli: MS+SQL1, DW+SQL2 + Portaal = (5) • Kolm: MS, DW, SQL + Portaal

  6. DEMO I SCSM 2010 Konsool

  7. Lync…

  8. Ex…

  9. DEMO II SCSM 2010 Iseteenindusportaal

  10. DEMO III SCSM 2012 (aprill)

  11. Kasulikud viited • Technet: Service Manager 2010 • System Center Service Manager 2010 information(blog) overview • System Center Service Manager 2012 information (blog) overview • System Center Service Manager Demos • AdvancedView/Folder Editor (minu isiklik lemmik) • IT GRC Process Management Pack SP1 for System Center Service Manager • System Center Service Manager – Exchange Connector2.0 • IntelCorevProProcessorManagementPackfor System Center Service Manager 2010

  12. Küsimused?

  13. Aitäh!

  14. www.eneta.ee/foorum

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