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Week 4 Information Technologies

Week 4 Information Technologies. Topic Questions. How should managers and IT experts plan an organization’s technology infrastructure in a changing environment? What is the most important element which should be addressed?. IT Infrastructure and Emerging Technologies. Infrastructure.

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Week 4 Information Technologies

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  1. Week 4 Information Technologies

  2. Topic Questions How should managers and IT experts plan an organization’s technology infrastructure in a changing environment? What is the most important element which should be addressed?

  3. IT Infrastructure and Emerging Technologies

  4. Infrastructure Provides the Foundation for Serving Customers Working with Vendors Managing Business Processes

  5. Infrastructure • Components Necessary to Operate the Enterprise Computer Systems • Physical Devices • Software Applications • Enterprise Services • Address Human and Technical Capabilities Surrounding the System

  6. IT Services and Infrastructure

  7. Eras in Computer Technology Electronic Accounting Machines From 1930 until 1970 Mainframe Computers From 1959 Personal Computers From 1979

  8. Eras in Computer Technology Client – Server From 1983 Enterprise Wide (Internet Based) From 1992 Cloud Computing From 2000

  9. Infrastructure Eras

  10. Management Issues Platform and Infrastructure Provide Correct Infrastructure Too Much, Too Little Scalability Serve Users without Access Issues

  11. Management Issues Management and Governance Central Control Separate Department Decentralized Control Individual Functional Areas

  12. Management Issues • Infrastructure Investments • Too Large an Investment Waste • Too Small an Investment Shortage • Provide an Adequate Level of Systems with Suitable Information Technology to Accomplish Business Goals

  13. Wasted Capacity Available Capacity Level Information Resources Varying Levels of Demand Time

  14. Information Technology Automates Many Processes Automates Flow of Information Share and Access Information Drives New Business Models Greater Efficiency, Innovation, Customer Service

  15. Types of Information Systems Transaction Processing System (TPS) Management Information System (MIS) Decision Support System (DSS) Executive Information System (EIS) Executive Support System (ESS)

  16. Enterprise Systems Span Organization’s Functional Areas 4 Enterprise 4 Supply Chain Management 4 Customer Relationship Management 4 Knowledge Management

  17. From Data to Wisdom Wisdom Applied Knowledge Knowledge Organized Information Information Linked Elements Data Discrete Elements Understanding Principles Understanding Patterns Understanding Relationships

  18. IT Infrastructure Supporting Operations

  19. Supporting Operations • Identifies Where and How Critical Data Is Stored and Secured • Who Is Responsible for Creating and Maintaining Systems • What Actions Should Be Taken to Recover or Restore Data • When and How Should Restore or Recovery Occur

  20. Supporting Operations

  21. Backup and Restore

  22. Disaster Recovery

  23. Continuity Planning

  24. Supporting Change The Essential Hardware, Software, and TelecommunicationsEquipment that Provides the Underlying Foundation of an Enterprise information System Primary Characteristics to Assess  Accessibility Availability Maintainability Portability Reliability Scalability Usability

  25. Supporting Sustainability • Organizational Focus Upon Reducing Energy Consumption and Carbon Emissions for Future Generations • Grid Computing • Accessing Resources in the Grid • Cloud Computing • Unbounded Computer Networking • Virtualization • Dividing Computer Resources

  26. Grid Computing

  27. Cloud Computing

  28. Virtualization

  29. Final Word

  30. Week 4 Information Technologies

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