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Explore the shifting landscape of job markets towards creativity, emotion, and imagination, heralding the Creative Age. Discover the key talents and skills shaping the future workforce.
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-Formulaic intelligence (health record clerks, 63%/36K; secretaries & typists, 30%/1.3M; bookkeepers, 13%/247K)Manual dexterity (sewing machine ops, 50%/347K; lathe ops, 49%/30K; butchers, 23%/67K)Muscle power (timber cutters, 32%/25K; farm workers, 20%/182K) Source: “Where the Jobs Are”/NYT/05.13.2004/data 1994-2004
+People skills & emotional intelligence (financial service sales, 78%/248K; RNs, 28%/512K; lawyers, 24%/182K)Imagination & creativity (architects, 44%/60K; designers, 43%/230K; photographers, 38%/50K)Analytic reasoning (legal assts, 66%/159K; electronic engs, 28%/147K)Source: “Where the Jobs Are”/NYT/05.13.2004/data 1994-2004
“Over the past decade the biggest employment gains came in occupations that rely on people skills and emotional intelligence ... and among jobs that require imagination and creativity. … Trying to preserve existing jobs will prove futile—trade and technology will transform the economy whether we like it or not. Americans will be better off if they strive to move up the hierarchy of human talents. That’s where our future lies.”—Michael Cox, Richard Alm and Nigel Holmes/“Where the Jobs Are”/NYT/05.13.2004
Age of AgricultureIndustrial AgeAge of Information IntensificationAge of Creation IntensificationSource: Murikami Teruyasu, Nomura Research Institute
Agriculture Age (farmers)Industrial Age (factory workers)Information Age (knowledge workers)Conceptual Age (creators and empathizers)Source: Dan Pink, A Whole New Mind
“The Dawn of the Creative Age” “There’s a whole new class of workers in the U.S. that’s 38-million strong: the creative class. At its core are the scientists, engineers, architects, designers, educators, artists, musicians and entertainers whose economic function is to create new ideas, new technology, or new content. Also included are the creative professions of business and finance, law, healthcare and related fields, in which knowledge workers engage in complex problem solving that involves a great deal of independent judgment. Today the creative sector of the U.S. economy, broadly defined, employs more than 30% of the workforce (more than all of manufacturing) and accounts for more than half of all wage and salary income (some $2 trillion)—almost as much as the manufacturing and service sectors together. Indeed, the United States has now entered what I call the Creative Age.”—“America’s Looming Creativity Crisis”/ Richard Florida/ HBR/10.04
TP’s “New World of Work”/Circa 1995Context: White-collar BloodbathWork: WOW Projects!Individual: Brand YouOrg: PSF (Professional Service Firm) “Model”
“When land was the scarce resource, nations battled over it. The same is happening now for talented people.”Stan Davis & Christopher Meyer, futureWEALTH
“Historically, smart people have always turned to where the money was. Today, money is turning to where the smart people are.” —FT/06.03.03
Talent!Tina Brown: “The first thing to do is to hire enough talent that a critical mass of excitement starts to grow.”Source: Business2.0/12.2002-01.2003
“Our education system is a second-rate, factory-style organization,pumping out obsolete information in obsolete ways. [Schools] are simply not connected to the future of the kids they’re responsible for.”Alvin Toffler, Business 2.0
“The main crisis in school today is irrelevance.” —Daniel Pink, Free Agent Nation
“My wife and I went to a [kindergarten] parent-teacher conference and were informed that our budding refrigerator artist, Christopher, would be receiving a grade of Unsatisfactory in art. We were shocked. How could any child—let alone our child—receive a poor grade in art at such a young age? His teacher informed us that he had refused to color within the lines, which was a state requirement for demonstrating ‘grade-level motor skills.’ ”Jordan Ayan, AHA!
“How many artists are there in the room? Would you please raise your hands. FIRST GRADE: En mass the children leapt from their seats, arms waving. Every child was an artist. SECOND GRADE: About half the kids raised their hands, shoulder high, no higher. The hands were still. THIRD GRADE: At best, 10 kids out of 30 would raise a hand, tentatively, self-consciously. By the time I reached SIXTH GRADE, no more than one or two kids raised their hands, and then ever so slightly, betraying a fear of being identified by the group as a ‘closet artist.’ The point is: Every school I visited was was participating in the suppression of creative genius.”Gordon MacKenzie, Orbiting the Giant Hairball: A Corporate Fool’s Guide to Surviving with Grace
15 “Leading” Biz SchoolsDesign/Core: 0Design/Elective: 1Creativity/Core: 0Creativity/Elective: 4Innovation/Core: 0Innovation/Elective: 6Source: DMI/Summer 2002Research by Thomas Lockwood
Ye gads: “Thomas Stanley has not only found no correlation between success in school and an ability to accumulate wealth, he’s actually found a negative correlation. ‘It seems that school-related evaluations are poor predictors of economic success,’ Stanley concluded. What did predict success was a willingness to take risks. Yet the success-failure standards of most schools penalized risk takers. Most educational systems reward those who play it safe. As a result, those who do well in school find it hard to take risks later on.”Richard Farson & Ralph Keyes, Whoever Makes the Most Mistakes Wins
“The global talent pool and the high-end, high margin creative industries that used to be the sole province of the U.S., and a critical source of its prosperity, have begun to disperse around the globe. A host of countries—Ireland, Finland, Canada, Australia, New Zealand, among them—are investing in higher education, cultivating creative people, and churning out stellar products, from Nokia phones to the Lord of the Rings movies.. Many of these countries have learned from past U.S. success and are shoring up efforts to attract foreign talent—including Americans. … The United States may well be the Goliath of the twentieth century global economy, but it will take just half a dozen twenty-first-century Davids to begin to wear it down. To stay innovative, America must continue to attract the world’s sharpest minds. And to do that, it needs to invest in the further development of its creative sector. Because wherever creativity goes—and, by extension, wherever talent goes—innovation and economic growth are sure to follow.” —“America’s Looming Creativity Crisis”/Richard Florida/HBR/10.04
“The Dawn of the Creative Age” “There’s a whole new class of workers in the U.S. that’s 38-million strong: the creative class. At its core are the scientists, engineers, architects, designers, educators, artists, musicians and entertainers whose economic function is to create new ideas, new technology, or new content. Also included are the creative professions of business and finance, law, healthcare and related fields, in which knowledge workers engage in complex problem solving that involves a great deal of independent judgment. Today the creative sector of the U.S. economy, broadly defined, employs more than 30% of the workforce (more than all of manufacturing) and accounts for more than half of all wage and salary income (some $2 trillion)—almost as much as the manufacturing and service sectors together. Indeed, the United States has now entered what I call the Creative Age.”—“America’s Looming Creativity Crisis”/ Richard Florida/ HBR/10.04
CM Prof Richard Florida on “Creative Capital”: “You cannot get a technologically innovative place unless it’s open to weirdness, eccentricity and difference.”Source: New York Times/06.01.2002
“The era of ‘left brain’ dominance—and the Information Age it engendered—Is giving way to a new world in which ‘right brain’ qualities—inventiveness, empathy, meaning—will govern.”—Dan Pink, A Whole New Mind
“The last few decades have belonged to a certain kind of person with a certain kind of mind—computer programmers who could crank code, lawyers who could craft contracts, MBAs who could crunch numbers. But the keys to the kingdom are changing hands. The future belongs to a very different kind of person with a very different kind of mind—creators and empathizers, pattern recognizers and meaning makers. These people—artists, inventors, designers, storytellers, caregivers, consolers, big picture thinkers—will now reap society’s richest rewards and share its greatest joys.” —Dan Pink, A Whole New Mind
L-Directed Thinking: sequential, literal, functional, textual, analytictoR-Directed Thinking: simultaneous, metaphorical, aesthetic, contextual, syntheticSource: Dan Pink/A Whole New Mind
“Left-brain style thinking used to be the driver, and right-brain style thinking the passenger. Now R-Directed Thinking is suddenly grabbing the wheel, stepping on the gas, and determining where we’re going and how we’re going to get there. L-Directed aptitudes—the kind measured by the SAT and employed by CPAs—are still necessary. But they’re no longer sufficient.”—Dan Pink, A Whole New Mind
The Big Three Drivers of ChangeAbundanceAsiaAutomationSource” Dan Pink, A Whole New Mind
“But abundance has also produced an ironic result: The very triumph of L-Directed Thinking has lessened its significance. The prosperity it has unleashed has placed a premium on things that appeal to less rational, more R-Directed sensibilities—beauty, spirituality, emotion.” —Dan Pink,A Whole New Mind
India350,000 engineering grads per year>50% F500 outsource software work to IndiaGE: 48% of software developed in India (Sign in GE India office: “Trespassers will be recruited”)Source: Dan Pink, A Whole New Mind
Software’s Enormous InroadsDocsLawyersAccountantsSource: Dan Pink, A Whole New Mind
Agriculture Age (farmers)Industrial Age (factory workers)Information Age (knowledge workers)Conceptual Age (creators and empathizers)Source: Dan Pink, A Whole New Mind
“What does this mean for you and me? How can we prepare for the conceptual age? On one level, the answer is straightforward. In a world tossed by Abundance, Asia and Automation, in a which L-Directed Thinking remains necessary but no longer sufficient, we must become proficient in R-Directed Thinking and master aptitudes that are ‘high concept’ and ‘high touch.’ But on another level, that answer is inadequate. What exactly are we supposed to do?” —Dan Pink, A Whole New Mind
Design.Story.Symphony.Empathy.Play.Source: Dan Pink, A Whole New Mind
Not just function, but also … DESIGN.Not just argument, but also … STORY.Not just focus, but also … SYMPHONY.Not just logic, but also … EMPATHY.Not just seriousness, but also … PLAY.Source: Dan Pink, A Whole New Mind