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The Real-Time Enterprise

The Real-Time Enterprise. PeopleSoft Overview University of Massachusetts/Lowell October 17, 2002. The Real-Time Enterprise. “Real-time technology might even prove as important for speeding up the information flow in business as the telegraph” The Economist , February 2 nd , 2002.

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The Real-Time Enterprise

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  1. The Real-Time Enterprise PeopleSoft Overview University of Massachusetts/Lowell October 17, 2002

  2. The Real-Time Enterprise “Real-time technology might even prove as important for speeding up the information flow in business as the telegraph” The Economist, February 2nd, 2002

  3. Operating in real time • Business processes are immediate • Layers of intermediaries are removed • Business performance is constantly monitored • Response to business change is instant • All relevant information is presented in real time

  4. NO LONGER A VISION $54M projected increase in operating income $4M projected savings from employee self-service Financial close reduced from 15 to 3 days $1M projected savings on contracted services

  5. REALIZING THE VISION: GENERATIONAL REVOLUTION 1ST Generation: Stand alone products Inventory Payables Support Sales Quality Contracts Assets Billing Orders Logistics Forecasting Service Sales Field Service Purchasing Orders Recruit Planning Projects General Ledger Help Desk Benefits Travel Inventory Credit Assets Payroll Expenses

  6. REALIZING THE VISION: GENERATIONAL REVOLUTION 2ND Generation: Product-Line Suites

  7. REALIZING THE VISION: GENERATIONAL REVOLUTION 3RD Generation: Monolithic Application Suites

  8. REALIZING THE VISION: GENERATIONAL REVOLUTION Today’s Generation: Best-in-class pure Internet application suites

  9. What is now possible?

  10. PARTICIPANTS ARE DIRECTLY CONNECTED • Enter their own orders • Check inventory • Track shipments • Pay invoices • Enter and resolve support inquiries Now Customers Can: All on the Internet, in real time

  11. PARTICIPANTS ARE DIRECTLY CONNECTED • Monitor customer demand • Check inventory • Replenish supplies • Monitor their performance • Check settlement status Now Suppliers Can: All on the Internet, in real time

  12. PARTICIPANTS ARE DIRECTLY CONNECTED • Have instant information on products and promotions • Place orders • Check availability • View shipment status • Request and receive support online Now Partners Can: All on the Internet, in real time

  13. PARTICIPANTS ARE DIRECTLY CONNECTED • Manage their own benefits • Administer their own deductions • Purchase supplies • Book their own travel • Submit their expenses Now Employees Can: All on the Internet, in real time

  14. BUSINESS PROCESSES ARE IMMEDIATE Target to Engage CRM Source to Settle SCM  FIN Order to Cash CRM SCM FIN Plan to Act FINANCIALS Request to Resolve CRM HCM

  15. Order-to-Cash Process Marketing Automation Sales Force Automation Order Entry Inventory Shipping Invoicing Accounts Receivable After Sales Service Collections

  16. Order-to-Cash Process Order Entry Inventory Shipping Invoicing Accounts Receivable Collections CRM CRM Marketing Automation Sales Force Automation CRM After Sales Service

  17. Order-to-Cash Process After Sales Service SCM Marketing Automation Sales Force Automation Order Entry SCM SCM Inventory Shipping Invoicing Accounts Receivable Collections

  18. Order-to-Cash Process SCM CRM CRM Marketing Automation Sales Force Automation Order Entry SCM SCM FIN Inventory Shipping Invoicing FIN FIN CRM Accounts Receivable After Sales Service Collections

  19. Order-to-Cash Process SCM CRM CRM Marketing Automation Sales Force Automation Order Entry SCM SCM FIN Inventory Shipping Invoicing FIN FIN CRM After Sales Service Accounts Receivable Collections

  20. The bottom line It’s about the enterprise SCM CRM CRM Marketing Automation Sales Force Automation Order Entry SCM SCM FIN Inventory Shipping Invoicing FIN FIN CRM After Sales Service Accounts Receivable Collections

  21. BECOMING A REAL-TIME ENTERPRISE • Standardize business processes • Move business processes to the Internet • Connect participants directly to business processes in real time • Provide real-time analysis and insight

  22. Why PeopleSoft?

  23. PEOPLESOFT BEST-IN-CLASS APPLICATIONS #1 rated HRMS - Gartner Group #2 rated CRM - META Group #2 rated Manufacturing ERP - Gartner Group #1 rated Financials - META Group Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ CRM SCM FIN HCM Pure Internet Architecture

  24. PEOPLESOFT BEST-IN-CLASS APPLICATIONS “Hands down, PeopleSoft has won the architecture debate.” - AMR Research “PeopleSoft has the most complete functionality on the market.” - META Group “Topping the Product of the Year competition was PeopleSoft 8 Supplier Relationship Management.” - Datamation “PeopleSoft functionality remains among the strongest and broadest in the marketplace.” - META Group Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ CRM SCM FIN HCM Pure Internet Architecture

  25. PEOPLESOFT BEST-IN-CLASS INTEGRATION Integration Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ CRM SCM FIN HCM Seamless integration Superior integration technology Pure Internet Architecture

  26. PEOPLESOFT INSTANTLY CONNECTS PARTICIPANTS TO BUSINESS PROCESSES Customers Suppliers Employees Partners Portal Integration No code on the client Intuitive interface Superior mobiletechnology CRM SCM FIN HCM Pure Internet Architecture

  27. Only PeopleSoft has embedded analytics into business processes for: PEOPLESOFT EMBEDDED ANALYTICS Suppliers Partners Integration EmbeddedAnalytics Customers Employees Real-time analysis Predictive analytics Performance scorecards Portal CRM SCM FIN HCM Pure Internet Architecture

  28. Customer Examples

  29. CUSTOMER EXAMPLE • PeopleSoft Products • CRM • Financials • ESA • Analytics TEA has moved their state-wide contracted workforce processes to the Internet. TEA administrators and Texas legislators also now have immediate visibility into the performance of all state-wide school programs. Benefits 100% of key school programs measured by PeopleSoft EPM Reporting time reduced by 50% 2 year Enterprise Service Automation savings: $7M “PeopleSoft continues to exhibit vision in new value-added modules like Enterprise Performance Management and Services Procurement.” Bill Monroe, Chief of Operations

  30. CUSTOMER EXAMPLE • PeopleSoft Products • Financials • HRMS P&O Nedlloyd has moved its human resource processes to the Internet, and now offers self-service functionality to all their UK-based employees. Benefits Expected deployment savings per user: £105 Expected UK deployment savings: £190,000 Implementation time: 8 weeks “One reason for choosing PeopleSoft 8 was its ‘zero client’ footprint.” Pamela Harding, UK HRM Manager

  31. CUSTOMER EXAMPLE • PeopleSoft Products • SCM • Financials • HRMS • ESA • Analytics BEA moved their HR, financial, and supply chain processes to the Internet using PeopleSoft 8. As a result, BEA streamlined order management, sales, customer support, and HR processes toimprove productivity and reduce costs. Benefits: Increased operating income:$54M next 3 years New hire administration: 6 weeks to days Order-to-invoice process:10 days to 2 days “The functionality offered in PeopleSoft… was far stronger than the competition.” Rhonda Hocker, CIO

  32. CUSTOMER EXAMPLE • PeopleSoft Products • HRMS WellPoint moved their open enrollment process to the Internet. Paycheck printing has been eliminated, and employees now directly administer their own human resource management. Benefits $ 4M projected savings Live on 10 products in 22 weeks “PeopleSoft 8 self-service gives us five times the capability than our previous vendor.” - Chuck Moore VP, HRIS and Administration

  33. Operate in real time Achieve unparalleled performance

  34. The Real-Time Enterprise

  35. Backup slides

  36. PEOPLESOFT: KEY FIGURES $2.0 B in 2001 revenues $1.7 B in cash 13 years of profitability >50% of revenues from new customers +100 new customers/quarter 140 countries installed 24 offices worldwide 8,400 employees

  37. PeopleSoft Pure Internet Application Software • Move business processes to the Internet. • In months, not years. • Connect people to business processes.Instantly. • Gain real-time business insight.Now.

  38. BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE # 1 rated HRMS - Gartner Group Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ Seamless integration Superior integration technology

  39. BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE # 2 rated CRM - META Group Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ Seamless integration Superior integration technology

  40. BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ Seamless integration Superior integration technology # 2 rated Manufacturing ERP - Gartner Group

  41. BEST-IN-CLASS PURE INTERNET APPLICATIONS SUITE # 1 rated Financials - META Group Comprehensive CRM, SCM, Financials, and HCM applications Pure Internet Architecture™ Seamless integration Superior integration technology

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