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Rental Checkout Procedure. Process Training - Appendix I. Goals. Reduce the Unavailable Fleet Maintain lower and more stable trend in reference to the Unavailable Fleet Standardize the rental checkout processes Reduce turnaround time on rental returns & checkout
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Rental Checkout Procedure Process Training - Appendix I
Goals • Reduce the Unavailable Fleet • Maintain lower and more stable trend in reference to the Unavailable Fleet • Standardize the rental checkout processes • Reduce turnaround time on rental returns & checkout • Increase fleet reliability & availability • Improve the time recognition of how we assess and determine major repairs • Ensure that procedures and process’s are standardized through training and implementation
Rental Checkout Process Process Training
What is the Rental Checkout Process? • Unload off-rent from haul truck. • Inspect unit for damage and complete unit condition report. • Check equipment hours and fuel level and document on the unit condition report. • Place green tag on unit • Return rental paperwork to person responsible for closing the contract. • Contract is closed generating an SMF and starting the 48 Hour Story.
What is the Rental Checkout Process? • Reviewing SMF to determine service level needed • Perform all necessary maintenance per SMF • Ensure all Bulletins, Retrofits and Updates are completed. • Fill out red portion of tag listing repairs needed and begin the repair process. • Complete all necessary repairs and scheduled maintenance. • Inspect unit and test run for proper operation and fuel leaks • Close workorder and make available once all repairs and Maintenance are complete. • Complete the Green portion of the tag and remove all other segments of the tag before placing unit on the ready line.
If Major Repairs are needed • Update the workorder. • Complete Equipment Repair Assessment Form. • If instructed please submit unit in Workflow with attached Equipment repair Assessment Form detailing all needed repairs. • Submit oil sample for analysis before any major engine and gear box work is done. • Before job can begin, Fleet/Service Manager must review oil analysis and approve job.
If Major Repairs are needed • Fill out the red portion of the green tag listing repairs needed and begin repair process . • Ship equipment to workshop assigned to perform the repair. • Workshop will post a snapshot of unit under full load running one hour minimum in the workflow after the repairs are complete. • Arrange freight back to location after workshop completes work and put unit on the ready line with a completed green tag.
Green Tag Process The green tag process is used to quickly identify what step an individual unit is at in the Rental Checkout Process. • Yellow portion Indicates that the unit needs to be checked out. This portion is filled out once the inspection is complete and it is determined that the unit doesn’t need repair. • Red portion Indicates that the unit is down and needs repair. This portion is filled out detailing the repair once the assessment is completed. • Green Portion This portion is completed once the unit is available on the ready line. • White Portion May or may not be available based on current tags. This portion is completed when the unit is put on a rental contract. • The green portion of the tag is to be attached to the rental contract when a unit is placed on a Rental Contract.
Green Tag Procedure • Attach green tag to towbar on towable units and control panel on skid mounted units when equipment returns from rental and remove the white portion of the old tag. • Fill out the yellow portion of the tag to begin the 48 hour story. • Determine if unit requires repair or just a rental checkout. • Remove yellow portion and complete the red portion if the unit requires repair. Update workorder in Wynne. • Remove yellow portion ( if still attached) and red portion of the tag once the unit is available. • Complete the green portion of the tag once the unit is available on the ready line. • Remove the green portion of the tag and complete the white portion when the unit is ready to be put on a contract. • Attach the green portion of the tag to the rental contract in the customer file.
Handwritten Contract • The Handwritten Contract is used in place of a Wynne generated contract when Wynne is down or for an after hours rental. The document has to be used when there isn’t a Wynne contract because of our terms and conditions listed on the back of the contract. • Bill of Ladings do not have our terms and conditions and is not a contract. This document is to be used in conjunction with a Handwritten Contract. • All fields are to be completed on this document.
Unit Condition Report • The Unit Condition Report is used to document damage, unit hours, fuel level, and the over all condition of the equipment. • This document is to be filled out completely for a rental or internal transfer. • The same document should be used again for the off rent as well. If the trucking company is not dispatched from our location with original paperwork, use a fax copy. • We can provide the local drivers Unit Condition Reports to fill out and use when they are dispatched to pickup equipment and no other means are available to obtain the original document. • All fields are to be completed on this document.
CRM/Bill of Lading • The Bill of Lading is a shipping document that is used anytime a piece of equipment is transported. This document is not a Contract and cannot be used as one during after hours rentals. • This document is used in conjunction with Wynne Contracts,Transfers, Unit Condition Reports, and Hand Written Contracts. • All fields are to be completed on this document.
Glossary of Terms • ASR, Qualified Personnel A person who by reason of knowledge, experience, or training is familiar with the operation to be performed and the hazards' involved. • Reservation Document created in Wynne that reserves a specific model of equipment or specific unit number for an upcoming rental. • SMF Scheduled Maintenance Form: Form used to detail out what maintenance is required based on meter range or date range. • Unit Condition Form Check sheet used to document condition of equipment before and after a rental which notates damage, hours run, and fuel level.
Glossary of Terms • Workflow Lotus Notes Database used by ASR and Atlas Copco Compressor's to manage repairs outsourced to Atlas Copco Compressors. • Wynne Rental and Service operating system. • 48 Hour Story Procedure that outlines the process and timeframe for returning a rental unit back to rent ready condition after a rental. • CRM/Bill of Lading Shipping document used with rental contract's • Equipment Transfer Procedure where a owning location transfers a rental unit to another rental location in the Wynne System.