1 / 34

IM Virtualization Health check

IM Virtualization Health check. Jim Veraldi Kevin Chen Greg Richey. Agenda. Ingram Micro Services Professional Services Virtualization Healthcheck Next Steps Q&A. Ingram Micro Services Division. Services Lifecycle Managed & Cloud Professional Services Training & Education.

cai
Download Presentation

IM Virtualization Health check

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. IM Virtualization Health check Jim Veraldi Kevin Chen Greg Richey

  2. Agenda • Ingram Micro Services • Professional Services • Virtualization Healthcheck • Next Steps • Q&A

  3. Ingram Micro Services Division Services Lifecycle • Managed & Cloud • Professional Services • Training & Education

  4. IM Professional Services Ingram Micro is dedicated to uncovering and investing in ways to help our partners extend and develop their IT services businesses safely, with minimal investment & business risk. • Leverage partners’ trust in Ingram Micro to enable them to take advantage of prime, high-value opportunities that may demand more expertise than in-house • Move product faster to market, extend and support greater product sales • Support emerging technologies

  5. Do Our Partners Want IM Professional Services • Survey of > 8000 Partners If Ingram Micro were to have a staff of highly skilled engineers and system architects to deliver professional services, would you consider using these services?

  6. Branding and Preferred Payment Methodns >=264

  7. IM Professional Services VAR  Resellers MSP Vendors customers IM Professional Services services Support Manage Implement Plan Benchmarking Assessment Planning Strategy Design Certification Pre-Sales Tech Support Benchmarking Warranty Asset Disposition Break-Fix Hardware Support  Software Support Business Recovery Training/Certification Recycling-Remarketing Benchmarking  Administration Asset Management Systems Management Performance Tuning Production Control Back-up and Archiving Replication Help Desk Remote Infrastructure Management Relocation Benchmarking Installation Configuration Tuning Testing System Integration H/W-S/W Upgrades Application Development S/W Customization Migration service providers <IMLink> IM Reseller Partner Network  IM Vendors Partner Network  Staffing Partners  IM Certified

  8. Advantages for our Solution Providers • IM is a Trusted Source with proven capability to deliver with consistency, predictability, and quality • Access to a comprehensive portfolio of tools, products, and services for a complete solution • Pre Sales Technical Support • Subject matter experts in a variety of vertical markets and technologies that can be used to augment and extend internal resources • Ability exploit new or expanded service and product revenue streams • Sales, Customer Support, Finance, Integration Services and Logistics Support for your business

  9. IM Virtualization Health Check

  10. IM Virtualization Health Check • What is it? • How does this apply to you? • What are the benefits?

  11. Explosion of Virtualized Environments

  12. Explosion of Virtualized Environments Source: State of SMB IT 1H 2013

  13. IN Virtualization Health Check • What is it? • How does this apply to you? • What are the benefits?

  14. More Than Just a Routine Check Up

  15. IM Virtualization Health Check • Review architecture and operations • Analyze configuration and workloads • Identify gaps and findings • Provide recommendations & roadmap Coming soon..

  16. Recommendations & Roadmap • Prioritized Findings • Critical, Short-term, Long-term, Nice-to-have • Recommendation Approach • Best in class solutions - HW, SW, systems, tools • Organizational – service-centered, catalog • Operational – provisioning, monitoring, problem/incident mgmt. • Technical – consistent configurations, backups, patching • Roadmap Approach • Driven by goals & objectives • Private, Hybrid, Public, mixed platforms

  17. Typical Engagement • Introductory Alignment Call • Architecture & Operations Review (On-site) • Technical Audit & Analysis • Create Assessment Report (Off-site) • Assessment Review & Alignment • Deliver & Present Final Assessment Report

  18. IM Virtualization Health Check • What is it? • How does this apply to you? • What are the benefits?

  19. Where do you stack up?

  20. How far along are you in Your Journey?

  21. Challenges of Virtualization • Management and Operations • Culture • Funding / Chargeback Model • Security • Service Description & Self-service Interface • Business/Customer Relationship • Politics • Technology

  22. Use Cases for a IM Virtualization Health Check • “I want to drivemore business value from my IT infrastructure” • “This is not my area of expertise and I want to begin the transformation of my business” • “I host a large multi-tenant environment and want the cost savings of streamlining my operations” • “I want to expand our service offerings without a significant investment” • “We have had downtime and issues and want to improve our SLA” • “I don’t have time to stay up to date on the latest technologies, best practices, tools”

  23. IM Virtualization Health Check • What is it? • How does this apply to you? • What are the benefits?

  24. Peace of Mind > Customer Loyalty Lower TCO > Remain Competitive Align Roadmap to Objectives > Plan of Action Avoid potential outages > Protect Brand Education & Best Practices > Stay Current Optimize infrastructure > Less/Delay Future Investment HA & DR > Maintain/Increase SLA Better Performance > Better Experience Benefits to You & Your Customer

  25. IM Virtualization Health Check • What is it? • Is this for you? • What are the benefits? • Next Steps • Q&A

  26. Trusted Provider Trusted Advisor • Products and services to wrap around the solution • Physical – Servers, Storage, Network, Backup • Licensing - Acquire software licensing VMWare/Microsoft, transition licensing through Ingram Micro • Services – Planning, Implementation/Remediation, Support Services • Cloud– Cloud Mgmt. Services, Communication & Collaboration, Infrastructure, Security, Business Apps • Value Proposition for Resellers • Enhances Trusted Advisor value to Customer • Drags core/cloud products and services (Server, Storage, Network, SW, Cloud) • Remediation product and services sales as result of Health Check • Proactive identification of Customer needs and issues

  27. Partner “Reward” Program Reseller Partner Early Adopter Incentive • $500 credit for any IM product or service to Resellers who purchase services • Credit good for 60 days from time of order • Ends 12/31/13

  28. Website • Info - IngramMicro.com/ProfessionalServices • SOW/RFP Submittals - IngramMicrolink.com

  29. Getting Linked Up with IM Professional Services Sales and Support Assistance ProServices@ingrammicro.com | (800) 456-8000 x67247 | x66686 | x66492 To become an Service Provider or Order Professional Services ProServices@ingrammicro.com | (800) 235-4128 Follow us Ingram Micro Professional Services @IMProServices

  30. Questions

  31. Why a Virtualization Health Check? • Validate architecture is aligned with business goals • Lower TCO • Achieve automation, provisioning, self-provisioning • Alleviate overhead to focus on business development • Improve SLA, be prepared for future growth • Get the most out of your Capex • Mitigate risks and improve security compliance through proven best practice • Gain the knowledgeof current best practices

More Related