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Efficiency

Efficiency . Loyalty. Outcomes Process Teams Accountability Management . Empathy Responsiveness Team-work Resources Individual Coaching & Development Leadership. In changing times, lead first, manage second. “. “. ”. Typical Responses to Trends. Change Mindsets. Change

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Efficiency

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  1. Efficiency Loyalty • Outcomes • Process • Teams • Accountability • Management • Empathy • Responsiveness • Team-work • Resources • Individual • Coaching & Development • Leadership

  2. In changing times,lead first, manage second. “ “ ”

  3. Typical Responses to Trends Change Mindsets Change Reality Quit BMW Drive

  4. Current Performance + Future Potential - (3) Emotional Expense = Employee Value

  5. Personal Accountability Emotionally Inexpensive Reality Based Leadership Change Capitalization Organizational Alignment Driving for Results

  6. Personal Accountability The Mindset that results happen because of one’s actions, not in spite of them Accountable people believe that they choose their own destiny

  7. Learned Helplessness

  8. Commitment The willingness to do whatever it takes to get results. Resilience The ability to stay the course in the face of obstacles and setbacks. The acceptance of the consequences of our actions, good or bad. Ownership The perspective to see success and failure as learning experiences to fuel future success. Continuous Learning

  9. Why doesn’t anyone tell me anything? Why do they keep changing? When will they get it? Personal Accountability, QBQ.com by John Miller

  10. What? How? “I” Action Personal Accountability, QBQ.com by John Miller

  11. Reality-based Leadership

  12. Event Thinking Feeling Action Results

  13. The average person spends Two hours a day arguing with reality

  14. Right or happy?

  15. After the story . . . How can I help? What is the next right action?

  16. The minute you start judging . . . You STOP serving You STOP leading You STOP adding value

  17. Organizational Alignment

  18. Does my opinion count?

  19. Does My Opinion Count? Role: To do whatever it takes to make it work • Role: • Decision • Consultant • Informed Decision

  20. Capitalizing on Change

  21. Work with The willing

  22. Great Coaching Questions • What did you do to help? • What do you know for sure? • What could you do next to add value? • Are you using your opinion to move the idea forward or to stop the action? • What would add more value right now, your opinion or your action? • Would you rather be right or happy?

  23. Driving for Results

  24. Results Circle Yes or No Account – ability Response – ability Individual Contribution Stakeholdership Right Blame Collude Victim Reasons Stories Excuses Results or Learning

  25. Thanks! cywakeman.com

  26. ?

  27. Want more? • Buy the books, “Reality Based Leadership” and “Reality Base Rules of the Workplace” • Go to realitybasedleadership.com • Leave your card • Check out Cy’s blog on fastcompany.com or Forbes.com • Follow Cy on Twitter • Fan Cy on Facebook

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