Driving efficiency

1. Driving efficiency Kate Sayer 25 February 2010 The problem is that people imagine that they can DRIVE efficiency by being harder on people and exercising much tighter controls. All the evidence suggests that in fact the opposite is true. It is a natural reaction to retreat into your shell and pull everything closer to you when things get tough, but think about the impact that has on everyone in the organisation. This session will look at how you need to plan and manage so that you get the behaviour you want from people.The problem is that people imagine that they can DRIVE efficiency by being harder on people and exercising much tighter controls. All the evidence suggests that in fact the opposite is true. It is a natural reaction to retreat into your shell and pull everything closer to you when things get tough, but think about the impact that has on everyone in the organisation. This session will look at how you need to plan and manage so that you get the behaviour you want from people.

2. Predict future from the past? Closed system Direct relationship between inputs and outputs Organisations behave like machines One method works everywhere Organisations behave as a living organism Inter-connected Many possible outcomes Non-linear � tipping points