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NARI IT Support Team

www.NARI-HELP.com helpdesk@nari-help.com. NARI IT Support Team. Overview. Website for HELP Online Chat with NARI HELPDESK What we have been contracted to do What we have been up to since arriving EUEEP Where to from here Q&A. www.NARI-HELP.com. Online chat demo . Log a call demo

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NARI IT Support Team

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  1. www.NARI-HELP.com helpdesk@nari-help.com NARI IT Support Team

  2. Overview • Website for HELP • Online Chat with NARI HELPDESK • What we have been contracted to do • What we have been up to since arriving • EUEEP • Where to from here • Q&A

  3. www.NARI-HELP.com • Online chat demo. • Log a call demo • Self-help demo

  4. What we have been contracted to do • Help-desk support • Infrastructure support

  5. What have we been up to since arriving • Familiarizing ourselves with the current network • Meeting associates • Closing previous open tickets • Fixing and patching servers • Working with NARI executives to road map NARI's IT future

  6. EUEEP [YUHP] • EUEEP stands for “End User Experience Enhancement Program” • And to you it will mean “Yup! IT is a whole lot faster...”

  7. Where to from here • Phase 1 (Desktop) • Phase 2 (Infrastructure and AD) • Phase 3 (Standards and Security) • Phase 4 (Steady state)

  8. Q&A • Questions?

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