Becky Heilman, Golder Associates Inc. Rick Nath, CSX Transportation

1. Southern Section A&WMA ConferenceAugust 8, 2007 Becky Heilman, Golder Associates Inc.Rick Nath, CSX Transportation CSX TransportationPublic Safety & Environment Environmental Compliance Assurance Review (ECAR)

2. Environmental Management Systems - EMS • Requirements • Actions • Verifications

3. Verification Program • Multiple review levels – defined by CSX business rules • Tier I (internal checklist review), • Tier II (internal review), • Tier III (external review), • Miscellaneous • More than 100 sites are reviewed each year • Large magnitude of manual corrective actions

4. ECAR (Manual Process Overview) • CSX developed an internal EMS • CSX historical compliance review program • Using spreadsheets • Manual tracking • Team review conference calls • Time consuming and burdensome • Difficult to verify closures

5. ECAR (Technology Improvement Process) • Build a TEAM • Internal and External members • Secure FUNDING • Required upper management support and approval • Create SCHEDULE • Be realistic • IMPLEMENT the PLAN • TRAIN proper personnel

6. Implementation of ECAR Web Project All web pages are filtered CSX user IDs

7. ECAR findings segregated by COMPANY ADMIN can assign COMPANY permissions for other users.

8. ECAR Finding Search

9. ECAR Process Site REVIEW Data Entry of finding to ECAR Finding approved/ activated from Landing Zone Start 90 day clock for completion Email notifications to all Responsible Parties

10. ECAR Email Notification Site information Hyperlink to ECAR finding

12. Attach files and add field notes to show closure of finding

13. Attach documents

14. ECAR Closure Process Request For Closure Landing Zone for QA/QC Review by ADMIN Returned to responsible party for further action Finding “Noted for Progress” Finding “Closed” On Time or Past Due METRIC REPORT

15. ECAR Metric Report

16. Facility Summary

17. ECAR Email Reminders

18. Results of ECAR Implementation • Quality closure of findings • Improved EMS verification • Burden of proof on field service personnel • Streamlined system • Traceable metric reports • Switching to Pro-Active tracking • ECAR will be a smaller part of larger EMS • PS&E Electronic Management System

19. PS&E Electronic Management System

20. Facility Summary Page Links to Permits and Plans

21. Environmental Compliance Tasks • List of all compliance tasks for the Facility by due date. • Color coding similar to ECAR • Email reminders • Tasks assigned by ADMIN, completed by EFS personnel • Tasks link to permit and plan files

22. Task Set Up Instructions and templates linked to each task

23. Facility Document Library Documents saved under each ECAR finding folder All Facility Document available in one place

24. Maps, Photos and Diagrams

26. Central data management for entire team Cost effective Paper and labor reduction Data sharing Electronic access Automatic data backup CSX Intranet Available to all customers Secure Program Benefits

27. Program Benefits • Improved Quality of closures • Improved responsiveness • Immediate feedback and measurements • Improved process reliability • Overall Process Improvement

28. Delivering for the Environment Becky Heilman (BHeilman@Golder.com Rick Nath (Rick_Nath@csx.com)