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UTM solution for a medium size Call Center

UTM solution for a medium size Call Center. Medium Size call center Both inbound and outbound Only domestic Calling Collections and web hosting services Multiple processes. Business Reason.

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UTM solution for a medium size Call Center

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  1. UTM solution for a medium size Call Center • Medium Size call center • Both inbound and outbound • Only domestic Calling • Collections and web hosting services • Multiple processes

  2. Business Reason Access control and web content Filtering required to effectively use the internet bandwidth for business.

  3. Technologies Issues Providing Solution No control over internet traffic. Security threat to organization’s information system assets. No load sharing and balancing on ISP links. No automatic internet link failover mechanism hence no link redundancy even though paying for 2 links. Virus threats even though AV server in the network.

  4. Business Issues Faced • Sonic Wall a dedicated Security development company. • Strong presence in industry as security leader. • Convinced Customer from Sonic wall to D-Link • Major Threat from Competitor from price point of view

  5. Bill of Material

  6. Technical Analysis Cont.

  7. Technical Analysis Cont.

  8. Technical Analysis Cont.

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