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Northwind Traders. Business Plan. Mission Statement. To be the leading provider of adventure vacations for 25- to 35-year-old business professionals in the tri-county region. #1. Products & Services. Key Personnel. Heather Mitchell, President and CEO
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Northwind Traders Business Plan
Mission Statement To be the leading provider of adventure vacations for 25- to 35-year-old business professionals in the tri-county region #1
Key Personnel • Heather Mitchell, President and CEO • Jim Kim, Vice President of Sales and Marketing • Richard Bready, Office Manager • Amy Egert, Sales Assistant • Jae Pak, Business Consultant
Market Forecast World forecast for adventure travel vacations (in million arrivals)
Business Concept • Hassle-free adventure vacations • Customized travel itineraries • Detailed knowledge of destinations and activities • Full-service travel planning resource
Competition • General travel agencies • Wide range of destinations • Little knowledge of adventure destinations/activities • Other adventure travel agencies • Cater to backpacker market • Target cost-conscious, younger travelers • Internet travel sites • Few offer all-in-one planning • Little to no customer support
Goals and Financial Forecast • Targeted client growth • 660 this year • 1,400 in year two • 2,100 in year three • Projected profits • $304,000 by year two • $496,000 in year three
Advertising Strategies • Public relations (press releases) • Shop front (display window, with video) • Web site • Customer relations (repeat business and referrals) • Press advertising