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Northwind Traders

Northwind Traders. Business Plan. Mission Statement. To be the leading provider of adventure vacations for 25- to 35-year-old business professionals in the tri-county region. #1. Products & Services. Key Personnel. Heather Mitchell, President and CEO

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Northwind Traders

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  1. Northwind Traders Business Plan

  2. Mission Statement To be the leading provider of adventure vacations for 25- to 35-year-old business professionals in the tri-county region #1

  3. Products & Services

  4. Key Personnel • Heather Mitchell, President and CEO • Jim Kim, Vice President of Sales and Marketing • Richard Bready, Office Manager • Amy Egert, Sales Assistant • Jae Pak, Business Consultant

  5. Market Forecast World forecast for adventure travel vacations (in million arrivals)

  6. Business Concept • Hassle-free adventure vacations • Customized travel itineraries • Detailed knowledge of destinations and activities • Full-service travel planning resource

  7. Competition • General travel agencies • Wide range of destinations • Little knowledge of adventure destinations/activities • Other adventure travel agencies • Cater to backpacker market • Target cost-conscious, younger travelers • Internet travel sites • Few offer all-in-one planning • Little to no customer support

  8. Goals and Financial Forecast • Targeted client growth • 660 this year • 1,400 in year two • 2,100 in year three • Projected profits • $304,000 by year two • $496,000 in year three

  9. Advertising Strategies • Public relations (press releases) • Shop front (display window, with video) • Web site • Customer relations (repeat business and referrals) • Press advertising

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