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Welcome to ISQS 4350

Welcome to ISQS 4350 . Information Systems Project Management The Capstone Course for MIS INSTRUCTOR: Dr. Burns TEXTS: Gido & Clements, Successful PROJECT MANAGEMENT Goldratt, CRITICAL CHAIN--discussed on 10-27--purchased in copy shop

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Welcome to ISQS 4350

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  1. Welcome to ISQS 4350 • Information Systems Project Management • The Capstone Course for MIS • INSTRUCTOR: Dr. Burns • TEXTS: Gido & Clements, Successful PROJECT MANAGEMENT • Goldratt, CRITICAL CHAIN--discussed on 10-27--purchased in copy shop • Copy packet in Copy Shop--Burns, PROJECT & PROCESS MANAGEMENT--Available Wed.

  2. References • REF: Rakos, PROJECT MANAGEMENT, 1990 • Kerzner, Project Management

  3. Off Hrs: 9:00-11:30 a.m. MW • By appointment: 742-1547, BA 714 • email: jimburns@ttu.edu

  4. About Me • I’ve been teaching Project management for five years • My undergraduate degree was Aerospace Engineering • My masters degree was Astronautics • I was involved in many aerospace engineering projects • My PHD is in Systems and Operations Research • What’s important

  5. How about you? • How many of you expect to graduate this semester? • What, in your opinion is the most important skill or competency that you need now? • How many of you currently hold a part-time job? • Why do you want to be an IT professional? • How about 5-10 years from now? • What about a class mixer? Party in the Park?

  6. Outline for Today • Objectives • Requirements for Completion • Term Project • Jobs • Our Business--another look

  7. Objectives • To Present the technology of Project Management • Companies are organizing around processes and projects, eliminating jobs • MIS Advisory Board has mandated this course • To Present System and Enterprise Integration as Projects • To Present contemporary topics • To Learn some new skills--Systems Thinking, Visual Basic???

  8. What? Contemporary Topics!!??$$ • Process Improvement, Innovation, Reengineering • Process Impediment Identification and Removal • Process Maturity • Change Management • Embracing Complexity • SYSTEMS THINKING • To cope with the increasing complexity

  9. More Contemporary Topics • Enterprise resource planning • Client-Server and Peer-to-Peer • Knowledge Management • Goldratt Thinking Process • Systems Thinking

  10. Requirements for Completion • Two EXAMS, each worth 22% • Mid-semester Report worth 15% • Term Project, worth 26% • Homework, worth 10% • Class participation, WORTH 10% • Class presentation of term project, WORTH 5% • NO FINAL

  11. GRADING • 90-100 -- A • 80-89.9999 -- B • 70-79.9999 -- C • Everyone starts out with an A in the course

  12. Expectations • Attend class • Perform reading assignments before coming to class • Tech policy for academic honesty enforced • Assistance for Disabled students

  13. The Discussion Session • Meets immediately after this class on Mondays • From 2:00 until 3:00 p.m. in BA 718--across from my office • Attendance is voluntary • To help you with any problems • No credit

  14. Deliverable due dates • One-page description due 9-8-99 • Requirements Document due 9-15-99 • Proposal and Project Plan due 10-16-99 • Mid-Semester Report due 10-20-99 • Functional Specification due 11-8-99 • Earned value Analysis due 11-17-99 • Final Project Due 12-6-99 • Projects will be presented beginning 11-29-99

  15. Mid-Semester Report • Is topically independent of the term project • Pre-approved Topics are given in syllabus • Methodologies for ERP, conversion/cutover projects, sys integration projects

  16. Project Topics • Taken from past employment involvements • Taken from current involvements • Uses design project completed for ISQS 4349 • Based on a prototypical contemporary initiative

  17. Project Grading • Discussed in Handout • Dimensions for grading: • Creativity (originality) --is project original, innovative and unusual; does it describe original work? • Complexity--what is the sophistication level of the work • Clarity--it it clear what the authors have done • Completeness--to what extent does the project address the problem in totality • Correctness--does the project report describe why what was done was worth doing?

  18. Project Expectations • Doesn’t have to be actually performed to completion • Must be planned in detail, however. • Budgeted • Scheduled • Resourced • Must include Preliminary and formal proposals as appendices

  19. Project Format • Title Page • Executive Summary • Body • Scenario • Requirements document • Proposal -- exactly as in handout • Project Plan -- exactly as in handout • Functional Specification -- exactly as in handout • Bibliography • Appendices

  20. Appendices • One-page description • Old Requirements Document • Old Project Plan • Old FORMAL PROPOSAL • Old Functional Specification • Materials specifying format are provided in chapter 9 of Burns

  21. Questions • About course requirements • About project • About exams • About homework

  22. JOIN AITP • Applications are in BA 604, the ISQS Office • Its important to affiliate yourself with a professional organization • Dues for the first few years are cheap if you join as a student • Discounts on airlines and hotels • Low interest credit card • It’s the way MIS majors market themselves to recruiters.

  23. How to study for exams • Read chapters before coming to class • After each class day, go over your notes • As soon as possible after class • Preferably with someone else • Make sure you understand everything discussed

  24. Our Business -- The Outlook • MONEY MAGAZINE: Computer Systems Analyst: #1 • Computer programmer: #13 • Computer systems Consultant: #17 • Physician: #2 • Electrical Engineer: #4

  25. How the Outlook is Computed • Based on: Security, stress, salary, challenge, variety, availability, demand • Over 500,000 new jobs between now and 2005 • ANDERSEN: 92,000 IT job openings right now

  26. Our Business -- Some Anomalies • Its likely your first assignment may involve maintenance, not development • Systems Integration is becoming an imperative • Formal analysis is becoming too expensive • Many projects start at the design level and go to construction and execution. • (Hence, there is no formal analysis, no formal specification of requirements)

  27. What’s the deal with maintenance? • the 1 to 5 rule • 80-90% of MIS budgets

  28. What will you do when you graduate? • Systems maintenance • Systems development (analysis, design) • Systems administration • Network administration • Database administration • Systems integration • Systems implementation, conversion and cutover • Systems redesign

  29. What’s big right now? • Not Y2K • That’s finished • Still, there is a need for COBOL maintenance • Web-based development • E-commerce • Client/Server • Workgroup-workflow computing • Network design and administration

  30. You will become a • Consultant, en route to becoming a • Project manager

  31. What about IT Consulting?? • Grew at the blistering rate of 27% last year • Also, SAP, Oracle, HP, Digital, Fujitsu, Microsoft, and Unisys • These report booming consulting practices in conjunction with their products • IT Consulting is a 55 billion industry this year (1998) • Big six accounting firms account for less than 30% of the total market

  32. Some Texas firms that aggressively hire our MIS majors • Software Architects (Los Calinas) • AIM Management Systems • Argo Data Resource (Dallas) • BSG, Inc (Houston, Austin and Dallas) • Stonebridge Technologies • DSC, Inc. (Plano) • Nortel (Richardson)

  33. In addition to • Andersen • Ernst & Young • Arthur Andersen • AT&T (Dallas) • Sprint (Los Calinas) • J. C. Penny • Exxon

  34. Some WEB sites you may be interested in • www.PMI.org • www.E&Y.com • www.andersen.com • www.USATODAY.com • Jobs

  35. Miscellaneous • Please pick up the copy packet in our basement copy shop, beginning tomorrow morning

  36. Characteristics of a project • Starting point (event) • stopping point (event) • consists of activities • produces at least one deliverable • requires resources • consumes budget • adheres to a schedule • requires a project manager

  37. Some definitions • event--an instant in time • activity--a task that has a time duration • begins with a starting event • ends with an ending event • milestone--an event in which a major deliverable is completed • process--the activities that make up a project • methodology = process

  38. Software Development Projects • Definition • Analysis • Design • Construction • Testing • Acceptance • Cutover • Operation • (The Waterfall Model)

  39. As you depart for that Job, • You have a responsibility to Texas Tech • Keep us updated • Financial support • Stay in touch

  40. Concerns of Curricula Designers • Striking the right balance between business and technical knowledge • More verses less technical expertise philosophies • Accreditation standards limit curriculum flexibility • Delay between the Design and Implementation of Curriculum Changes • There is a knowledge explosion taking place

  41. Rapidly Changing Character of the Discipline • Need to continuously and systematically examine the fit between the skills and knowledge • Differences exist in the areas of integration and management • Differences exist in the areas of technology and computing

  42. The Curriculum Gap IS TASK Practitioner Rank Academic Rank Integrate Networks 3 23 Intrg. exstng bus apps 4 14 Intrg. new apps with exstng 6 20 Manage/plan sys development/project implementation 15 1 Manage/Plan Feasibility/Approval for New Systems and Technology 20 5 Maintain Productive User/Client Relationships 1 10

  43. The Curriculum Gap, Continued TECHNICAL SKILLS Pract Rank Academic Rank Network 1 13 Telecommunications 2 8 4GL’s 4 10 Systems Integration 5 14 Distributed processing 6 15 COBOL/ other 3GL 16 4 A Specific Prog. Lang 14 3 Sys anal/struct anal 11 1

  44. Why is there a Curriculum Gap? • Not the result of a incompatible visions • Lots of agreement between practitioners and academics on the importance of certain IS tasks and skills • The fit between practitioners and academics on important technical skills was also similar

  45. The Shared Vision: IS TASKS IS TASKS Pract Rank Academic Rank Anal IS Solns to Bus Prob 1 1 Anal Bus Prob 2 2 Integrate Networks 3 10 Integ Exstng Apps 4 8 Develop Databases 5 5 Integ New w/ Exstng Apps 6 5 Implement New/Changed Computer-Supported Business Processes 7 3

  46. The Shared Vision: TECHNICAL SKILLS TECH SKILLS Pract Rank Academic Rank Network 1 5 Telecommunications 2 2 Relational Databases 3 4 4GL’s 4 6 Systems Integration 5 7 Distributed Processing 6 10 Data Management 7 8

  47. The GAP is real • Not due to incompatible visions of the future IS PROFESSIONAL • Due instead to the slow process of curriculum change and implementation • Practitioners and academics must together address these implementation issues

  48. A new IS Professional: THE INTEGRATOR • Will possess traditional IS skills but will be focused on integration rather than systems development • Integrating activities include: joint ventures, mergers, downsizing, globalization, client/server migration, business reengineering, cost control • Must be able to cross boundaries in order to solve problems

  49. A new IS Professional: THE INTEGRATOR • Devotes even-handed effort to analysis and synthesis • Integrates technologies and applications • Maintains a strategic orientation

  50. Technical Skills of THE INTEGRATOR • Telecommunications and Integration • Data access and management • Decision support, 4GL’s and CASE • Firm-specific technologies • Strong contextual orientation

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