100 likes | 360 Views
The importance of Consumer Behavior for Entrepreneurial Decision Making; A Future Challenges. How individuals or groups acquire, use and dispose of products, services, activities and ideas, in order to satisfy needs and desires over time. 3. Model of Buyer Behavior. 5 - 4.
E N D
The importance of Consumer Behavior for Entrepreneurial Decision Making; A Future Challenges
How individuals or groups acquire, use and dispose of products, services, activities and ideas, in order to satisfy needs and desires over time.
Model of Buyer Behavior 5 - 4
Characteristics Affecting Consumer Behavior Culture Forms a person’s wants and behavior Subculture Groups with shared value systems Social Class Society’s divisions who share values, interests and behaviors Key Factors • Cultural • Social • Personal • Psychological 5 - 5
Characteristics Affecting Consumer Behavior Groups Membership Reference Aspirational Opinion leaders Buzz marketing Family Many influencers Roles and status Key Factors • Cultural • Social • Personal • Psychological 5 - 6
Characteristics Affecting Consumer Behavior Age and life cycle Occupation Economic situation Lifestyle Activities, interests and opinions Lifestyle segmentation Personality and self-concept Key Factors • Cultural • Social • Personal • Psychological 5 - 7
Characteristics Affecting Consumer Behavior Motivation Perception Learning Beliefs and attitudes Key Factors • Cultural • Social • Personal • Psychological 5 - 8
10 Karakter Unik Konsumen Indonesia Short term perspective Unplanned Behaviour Like to Socialize Gaptek Ogah Ribet CoO effect Religious Gengsi-an Strong in sub-culture Low environment conscious Based on Frontier Study 2005-2009