Adult Learning Theory and Advanced Training Skills

1. Adult Learning Theory and Advanced Training Skills Kirk T. Hughes, PhD Healthcare Communication Group New Haven, Connecticut Kirkthughes@aol.com

2. Credibility • Confidence • Connection

3. Types of Learners • Sequential • Practical • Intuitive • ??????

4. Sequential Practical Intuitive Logic, order, agenda Case studies, anecdotes, stories Hands-on, exercises, questions that get answered Learning Needs

5. Agenda • Effective Trainers • Qualities of Master Facilitators • Facilitator Challenges • Dealing with Data

6. Strong Facilitators… • Summarize • Watch the room

7. Enjoy people 2. Think logically and quickly 3. Communicate clearly and expressively 4. Practice active listening skills 5. Convey warmth 6. Demonstrate self-confidence 7. Have a business orientation 7 Qualities

8. 1. 2. 3. 4. 5. 6. 7. 7 Qualities

9. Enjoy people 2. Think logically and quickly 3. Communicate clearly and expressively 4. Practice active listening skills 5. Convey warmth 6. Demonstrate self-confidence 7. Have a business orientation 7 Qualities

10. Questions that get answered • “How many of you……..?” • “Which of these………….?”

11. Agenda • Effective Trainers • Qualities of Master Facilitators • Facilitator Challenges • Dealing with Data

12. Technology’s Challenge Flexibility Technology

13. NEUTROPENIAS Immune Alloimmune neonatal neutropenia Primary autoimmune neutropenia Acquired cycllic neutropenia Aplastic anemia-agranulocytosis Drug- related autoimmune neutropenia Secondary to other autoimmune disorders Infection Epstein-Barr virus, hepatitus Human immunodeficiency virus Marrow failure in neonates Acute endotoxinemia neutropenia (transient, not a true neutropenia) Cytotoxic Drug Effects Therapy for cancer, immune disorders, or side effect of other drugs DESCRIPTION Maternal-fetal neutrophil antigen incompatibility Antineutrophil antibodies Probably related to a benign clonal expansion of large granular lymphocytes Cause unknown, probably drug related Drugs as haptens interacting with neutrophils Lupus eryhematosus, Felty’s syndrome, rheumatoid arthritis Direct marrow suppression and/or immune phenomena Results from overwhelming infection Acute margination of neutrophils in post capillary venules from bacteremia Direct suppression of progenitors, iatrogenic and most common causes of neutropenia Causes of Inherited and Acquired Neutropenias

14. ADVANCED TRAINING TECHNIQUES • Connecting with your audience • Always focus content on needs of audience • To organize information and delivery to different learning styles • Breathing • Room awareness • Use visuals: don’t let visuals use you

15. Advanced Training Techniques • Connect • Focus content • Organize info. for different learning styles • Breathe • Be aware • Use visuals

17. Body Language? • What’s in a gesture

18. References & Resources Yale University Press, 2001

19. Thank You!

20. Kirk T. Hughes, PhD Healthcare Communication Group Prospect Street Associates LLC 272 Edgehill Road New Haven CT 06517 Kirkthughes@aol.com (203)772-3227