American Democracy Project National Conference June 2014

1. eService-Learning: Creating Civic Pathways American Democracy Project National Conference June 2014

2. Presenters • Katherine Nordyke, Missouri State University • Director of Citizenship and Service-Learning • Adjunct Faculty • Co-Editor eService-Learning: Creating Experiential Learning and Civic Engagement Through Online and Hybrid Courses • Dr. Jean Strait, Hamline University • Professor of Urban Education and Psychology • Co-editor, The Future of Service-Learning, 2009 • Co-Editor eService-Learning: Creating Experiential Learning and Civic Engagement Through Online and Hybrid Courses • Former Director, Center for Excellence in Urban Teaching

3. eService Learning… AGENDA Civic Engagement & Service-Learning What is e-service learning? How does it work Getting started / Next steps

4. E-Service Learning… Civic Engagement: “Civic Engagement, as defined by Thomas Ehrlich (2000), means working to make a difference in the civic life of our communities and developing the combination of knowledge, skills, values, and motivation to make that difference. A morally and civically responsible individual recognizes himself or herself as a member of a larger social fabric.”

5. E-Service Learning… Service-learning: “Teaching and learning strategy integrating meaningful community service with instruction and reflection to enrich the learning experience, teach civic responsibility, and strengthen communities” (Learn and Service America, 2010) According to the Journal for Civic Commitment, “Service-learning brings examples of current issues we face as a nation, and as a planet, to the forefront of academic curricula, and allows students to experience them firsthand. In addition, students examine their own roles, their own actions, in the preservation and maintenance of democracy.”

6. eService-Learning

7. Types of Service-Learning Direct Service: Students have face-to-face contact with the service recipients. For example: tutoring or working with city/state initiative such as Focus First. Indirect Service: Students perform a service without having face-to-face contact with the recipient. Usually resources are channeled to help alleviate a problem. For example: environmental projects, etc.

8. Types of Service-Learning – cont. Advocacy-based: Students educate others about a particular issue with the goal being to eliminate the cause of a particular problem. For example: writing letters to legislators or editors; preparing and displaying posters, plays, or other educational materials for others Research-based: Students conduct research about a particular issue with the goal being to eliminate the cause of a particular problem. For example: conducting research to map areas of food insecurity within a community.

9. Missouri State and Service-Learning • About Missouri State University • The University’s Public Affairs Mission • The CASL Office

10. Missouri State and Service-Learning • Service-Learning • Two types: • Component • Integrated

11. eService Learning… POLL.. Have you done some type of service-learning before? (either in class or on-line?)

12. eService-Learning What is eService Learning?

13. E-Service Learning… eService-Learning— a service-learning course wherein the instruction and/or the service occurs online.

14. 4 eService-Learning Models Service Onsite Online Instruction Onsite Online Waldner, et al 2012

15. eService-Learning Let’s Talk a little bit about each of these types and examine some examples.

16. Hybrid Type I HYBRID TYPE I: Class is online, Service onsite. Missouri State’s First Year Experience

17. Hybrid Type I: Service onsite, instruction onlineFirst Year Experience • First Year Experience • Required for all incoming freshmen with fewer than 24 credits • 2-Credit course • Basic premise: Foundation for university life • Introduces students to the University’s Public Affairs Mission • Ethical Leadership • Cultural Competence • Community Engagement • Natural Fit for Service-Learning integration into course content

18. Hybrid Type I: Service onsite, instruction onlineFirst Year Experience • First Year Experience • Integrated • Began in 2010 • First eService-Learning course offered in 2011 • Coursework completed online • Service-Learning experience in student’s geographical area

19. Hybrid Type I: Service onsite, instruction onlineFirst Year Experience • Online course offered primarily for non-traditional students • Integrated Service-Learning Course • Student Demographics vary greatly • Age, gender, marital status, dependents • Live in multiple locations around the state • Many have full-time jobs

20. Hybrid Type I: Service onsite, instruction onlineFirst Year Experience Examples of Potential Direct and Indirect e-Service-Learning Experiences for MSU Students Enrolled in the Online First-Year Experience Course

21. Hybrid Type I: Service onsite, instruction onlineFirst Year Experience • Results • Measured using the University’s Public Affairs Scale • Ethical Leadership • Cultural Competence • Community Engagement

22. Hybrid Type I HYBRID TYPE II: Class is onsite, Service online.

23. Hybrid Type II: course on site; service online • Two Service-Learning Initiatives • Global Poverty Project • Rio Tercero, Argentina Project • Courses • UHC 110 Course • GEP 101 Courses • Criminology Courses

24. Hybrid Type III HYBRID TYPE III: BLENDED MODEL Both the class and service have online and onsite components.

25. Hybrid Type III: BlendedEach One, Teach One. Each One, Teach One Components • Hurricane Katrina : New Orleans • Effected 15 million people • Ninth ward schools washed away • Over 30,000 students missed part or all of the 2005-2006 academic year • Program Goals • Increase student achievement in reading and math • Technology • Student civic awareness

26. Hybrid Type III: BlendedEach One, Teach One. Each One, Teach One Components • The service-project—MLK Middle School tutoring on-line and meeting face to face over spring break (Hamline University, Martin Luther King School, and The Depot House) • Results: Students improved at least 2 grade levels with help—over 46% improved 3 grade levels

27. Extreme E-Service Learning EXTREME E-SERVICE LEARNING (XE-SL) 100% online—both the class and service

28. Extreme eService-Learning • Types of Online Courses • Marketing • Criminology • First-Year Experience • eService-Learning Projects • Marketing - Web/Social Media Development • Criminology – Developing Policy and Conducting Research for the Global Poverty Project or a number of City Red Flag Issues • First-Year Experience Students • Global Challenges Course Content • Engaging in eService-Learning with the Global Citizen Project

29. Getting Started with eService-Learning How do you get started… What are the next steps… ?

30. Getting Started / Next Steps • Is your class onsite or online? • What are the goals for your course? • What are the expected student outcomes? • What is your student population? • Building Civic Pathways with Community Partners • Community-based problem-solving or addressing social justice issues • Consider technology and LMS • Determine appropriate reflection activities • ePortfolio

31. About The Book eService-Learning: Creating Experiential Learning and Civic Engagement Through Online and Hybrid Courses

32. For more info:Katherine NordykeMissouri State University417-836-6060katherinenordyke@missouristate.edu • E-Service Learning • Q & A …