Stakeholder Consultation Wage and Hour Division Department of Labor (DOL) DRAFT Strategic Plan

1. Stakeholder Consultation Wage and Hour Division Department of Labor (DOL) DRAFT Strategic Plan FY 2010-2016 Draft: February 22, 2010

2. 2 Wage and Hour Division Overview • Wage and Hour Division (WHD) • Mission: • The Wage and Hour mission is to promote and achieve compliance with labor standards to protect and enhance the welfare of the Nation's workforce. • Leadership: • Deputy Administrator Nancy J. Leppink • Organization: • 1,582 Authorized FTE in National Office and Five Regional Offices • Current FY 2010 Resources: $242.9 million

3. 3 WHD Goals WHD supports the following Department of Labor Strategic Goals and Outcome Goals: • Strategic Goal 1: Prepare workers for good jobs and ensure fair compensation • Outcome Goal– Increase workers’ incomes and narrow wage and income inequality. • Outcome Goal– Secure wages and overtime. • Strategic Goal 2: Ensure workplaces are safe and healthy • Outcome Goal– Secure safe and healthy workplaces, particularly in high-risk industries. • Strategic Goal 3: Assure fair and high quality work-life environments • Outcome Goal― Provide workplace flexibility for family and personal care-giving.

4. 4 WHD Results • We are measuring results differently. • WHD is transitioning from the three efficiency indicators used in prior years to performance measures that reflect its emphasis on quality-driven customer service and on its strategies to change compliance levels in high-risk industries that employ the most vulnerable workers. • How will we measure success? • Conduct baseline investigation-based compliance surveys in industries that employ vulnerable workers to determine the level of compliance with laws enforced by WHD. • Use customer service measures that promote improved responsiveness to complainants who seek WHD services. • Measure the timeliness of Davis-Bacon wage rates publication. • Do you believe these are the right outcomes? • Do you believe these are the right measures for those outcomes?

5. 5 WHD Strategies • We are using new approaches. • To meet the challenge of ensuring good jobs for everyone, WHD has realigned its work processes into key objectives, including: • Ensuring that the most vulnerable workers are employed in compliance with laws enforced by WHD. • Making certain that employers, including the most persistent violators, are brought into and maintain compliance with laws enforced by WHD. • Fostering a customer-oriented, quality-driven culture within WHD. • Issuing prevailing wage determinations that are current and accurate. • Pursuing regulatory initiatives that broadly support and advance the Secretary’s mission. • Our strategies to achieve these goals include: • Target industries in which violations are most likely to occur. • Employ resources-leveraging strategies and technologies to affect compliance with the labor laws within WHD’s enforcement jurisdiction. • Pursue corporate-wide compliance strategies to ensure that employers take responsibility for their compliance behavior. • Target public awareness and outreach efforts to worker populations and industries in which workers are reluctant to report violations. • Use penalties, sanctions, the Fair Labor Standards Act hot goods provision, and similar strategies – as appropriate – to ensure future compliance among violators and to deter violations among other employers. • Implement revised Davis-Bacon wage survey processes to improve the quality and timeliness of wage determinations. • Do these strategies make sense to you?

6. 6 Questions If you would like to send comments to DOL or to learn more about the DOL strategic planning process, please visit http://www.dol.gov/strategicplan2010.