1 / 21

Background on Home Connections

Presentation to SE London Housing Partnership: RSL Employment and Training Forum Joe McLoughlin Home Connections. Background on Home Connections. London Based Social Enterprise owned and controlled by a number of central and north London local authorities and RSL’s.

candra
Download Presentation

Background on Home Connections

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Presentation to SE London Housing Partnership: RSL Employment and Training ForumJoe McLoughlinHome Connections

  2. Background on Home Connections • London Based Social Enterprise owned and controlled by a number of central and north London local authorities and RSL’s. • Develop web based applications (CBL, online registration, HECS) & Digital Media (Virtual Tours, serious games, microsites and video)

  3. Drivers for change

  4. 1. Housing Employment Connections Background Won tender Feb 2008 – a Ken and Boris project !! Nudge tenants/home seekers to improve life chances through jobs and training 4 key areas 1. Survey to obtain information and generate referrals 2. Mapping local employment providers and presenting information via web 3. Encouraging home seekers/tenants to take action e.g via jobs feed 4. Monitoring activity – for evaluation, follow-up & possibly for behavioural targeting The HECS service plugs into any IT system and is CBL agnostic Large number of employment service providers and JCP & Evaluated by Cambridge University Service designed for self-service and use of ICT (online outreach) An electronic signposting gateway from any CBL / Tenants database to employment services Live from November 2008; extended to further 4 councils & RSLs in last 3 months GLA satisfied and promoting across London Final report issued May 2009 – visit www.home-connections.co.uk for a copy or demo

  5. Mayor of London

  6. HECs Services • Worklessness Training Package • Mapping ALL local employment services • A Survey for Tenants & Bidders • Generates Referrals to Advice Agencies • DIY tools (Better off Calculator; CV creation) • Live London-wide Job Adverts • Comprehensive Monitoring of all activity

  7. User Journey – Survey Form

  8. User Journey – Job List

  9. Video diaries of user experience

  10. Online Referral to IAG provider

  11. Monitoring and Evaluation Results from independent evaluation by Cambridge University Housing Research Team

  12. 3,459 (42%) of home seekers wanted help with Jobs and Training 738 1018 66 1075 562

  13. 8,297 home seekers completed online survey Live 4/11/8 Live 18/11/8 Live 20/1/9 Live 25/11/8 Live 2/12/8

  14. 3,459 (42%) of home seekers wanted help with Jobs and Training 738 1018 66 1075 562

  15. Home seekers did not want help with Jobs and Training because… • Childcare / family commitments – 16% • Health issues – 15% • Lack of skills – 5% • Losing benefits – 2% • No Answer – 53%

  16. 3,746 home seekers wanted help with in-work benefits 1087 780 53 1205 621

  17. 2,405 home seekers accessed HECS Jobs and Employment Service Pages.Represents 70% of home seekers that responded‘yes’ to wanting help about jobs and training

  18. 2,476 hits on Employment Service page7,764 hits on Jobs page

  19. 8,297 home seekers completed online survey Live 4/11/8 Live 18/11/8 Live 20/1/9 Live 25/11/8 Live 2/12/8

  20. 3,459 (42%) of home seekers wanted help with Jobs and Training 738 1018 66 1075 562

  21. Further Information joe.mcloughlin@home-connections.co.uk 07939 825 164 Suite 33, Fonthill Road, London, N4 3HN. http://twitter.com/homeconnections

More Related