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Oregon MothersCare

Oregon MothersCare. Web-based Tracking Interface (WTI). Oregon MothersCare. Developed in 2000 (Thanks, Nurit!) Acts as the “Front Door” to obtaining prenatal care and services, along with OHP. Patient Navigation/Case management services. . OMC Services. Pregnancy Testing

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Oregon MothersCare

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  1. Oregon MothersCare Web-based Tracking Interface (WTI) CENTER FOR PREVENTION AND HEALTH PROMOTION Maternal and Child Health

  2. Oregon MothersCare • Developed in 2000 (Thanks, Nurit!) • Acts as the “Front Door” to obtaining prenatal care and services, along with OHP. Patient Navigation/Case management services. 

  3. OMC Services • Pregnancy Testing • OHP application assistance / Expedited OHP approval • Prenatal needs assessment & referral to PNC   • Referral for maternity case management/home visiting services, WIC, Dental care, and other prenatal services as needed

  4. Referrals to: MCM WIC Dental Care Tobacco Cessation Alcohol Tx DV Advocates Oregon MothersCare appointment Expedited application process for Oregon Health Plan Early prenatal care

  5. OMC sites are in several county health departments, hospitals and clinics

  6. OMC’s Quality Improvement Process Improving OMC data transfer and tracking Reducing time from OMC appointment to OHP approval/Improving OMC-OHP Processes Reducing time between OMC first contact and Prenatal Appointment

  7. Trong Nguyen ASTHO Quality Improvement process (Association of State and Territorial Health Officials ) Performance Management Program Web-based Tracking Interface

  8. OMC tracking forms Each site sends a one-page tracking form to the state OMC office for each client. • Problems: • Required faxing and maintaining reams of paper documents • All information had to be manually input from paper forms into a database • Required OMC staff to call/email local sites to get any missing information

  9. Clients served in 2011 4,279 • Fax sheets 8,558 • Reams of paper at 500 sheets per ream 17 • Number of reams per tree 16.67 • Trees saved per year 1.03

  10. OMC Staff Contacted for Corrections on Forms

  11. Trong: • WTI Interface Description • FileMaker Pro • How local sites input data

  12. Valerie: Training • Video • Manual

  13. QI Swim lane diagram - OMC client tracking

  14. Pilot Testing • Month of September 2012 • Participating counties: • Clackamas County Community Health Division • Linn County Public Health • Klamath Open Door Family Practice • Coos County Public Health • Jackson County Public Health Services • Lane County Public Health

  15. Feedback and Improvements • Conference call meetings with counties • Which browser to use? • Moving from field to field • Printing records • Sites with custom forms • Added features requested • Survey of pilot sites

  16. Reactions to the new system

  17. Full WTI Implementation January 2, 2013

  18. BEFORE • OMC staff: • Log data • Track paper forms • Organize • QA • Manage data for 26 sites • Lots of communication with sites AFTER • Reduced staff time on data entry • Staff can focus on QA, troubleshooting, fielding questions • Local sites more accountable for their own data

  19. OMC Missing DataJan 2012 – Mar 2013

  20. Thanks to… • Cate Wilcox • Lydia Emer • Matt Gilman • Spencer Soderlind • Marnie Mason • Meuy Swafford • Shawn Messick • Britt Parrott • Nurit Fischler • Consulting OMC Counties • OMC Team in MCH

  21. Comments? Questions?

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