EAP: Importance of Communication

1. EAP: Importance of Communication By Corey Gildea

2. Communication Creating an EAP EAP in action Follow up EAP Example (Gershom and Peer, 2003)

3. Importance of Communication �People in organizations typically spend over 75% of their time in an interpersonal situation; thus it is no surprise to find that at the root of a large number of organizational problems is poor communications. Effective communication is an essential component of organizational success whether it is at the interpersonal, intergroup, intragroup, organizational, or external levels.� (Importance of Effective Communication, 2007)

4. Creating an EAP Collaborate with people involved What EAP will consist of Designate roles Who needs to be contacted EMT, physician, hospital employees, ATC, ATS, coach, visiting team, etc. Who and What goes where? Needs to be mistake free

5. Creating an EAP Practice Set up scenarios Work on talking through situations Think of the impossible

6. EAP in action Chain of Command Team Physician Makes major decisions Stabilizing, transporting, safety concerns Head ATC Makes decisions if no physician is present Assistant ATC or ATS ATS Assists higher authorities Emergency Medical Services Could outrank everyone except Team Physician (Rankin and Ingersoll, 2006)

7. EAP in action Important communication Priority What to do first Who to treat if multiple victims Life threatening vs. non-life threatening Care procedures need to be consistent Ambulance needs directed Emergency personnel not always present, need updated

8. EAP in Action Crowd needs to be controlled Parent�s or guardians Listening skills The athlete�s input is very important Body language 55% of communication is body language (Using Body Language, 2007) Dangerous scenes

9. Follow up EAP Parents should be informed ER needs to communicate with athlete and ATC on status of athlete Does not always happen ATC needs to inform physician on findings and status Coaches need to be updated Athlete should be kept under watch depending on severity of the injury

10. Follow up EAP Paperwork Who does it? If ATC, ER needs to send diagnosis in writing What athlete can and cannot do Treatment plan sometimes needs to be prescribed by the doctor Follow up doctor appointments Is athlete improving

11. Summary Without communication Where would we be? Think how much it helps when evaluating an athlete How many problems does it solve or keep from happening Positives if we were not able to be verbal We could not hear Jeremy Fisher!

12. References Gershom, Richard and Peer, Kimberly. (2003). �Creating an Emergency Action Plan for Youth Sports.� The Sport Journal. 6(4). �Importance of Effective Communication,� Feb. 2007. http://web.cba.neu.edu/~ewertheim/interper/commun.htm Rankin, James M., and Ingersoll, Christopher D., Athletic Training Management: Concepts and Applications. New York, NY, McGraw Hill, 2006. �Using Body Language.� Syque, 2007. http://changingminds.org/techniques/body/body_language.htm

13. When asked what an EAP is� �haha, I don�t know� �Kelly Bird �you need one it could save your butt� �Kayla Clabaugh �An EAP helps decrease confusion during a situation that could potentially be chaotic� -Spark �hold on, after Grey�s�-Kelsey O�Leary �an environmental policy�-Bryan James �when you have a plan of action when there is an emergency�-James Stephen Pribble